The girl who brought my order was legit an angel! She had the prettiest eyeliner and was so so so nice! I accidentally hit pay with cash and had to call the store to pay differently. They handled it so well and got me everything accurately and immediately despite my mess up. Cannot boast enough about them. Absolutely made my day.
Atmosphere: 5
Food: 5
Service: 5
Ace White
I love Jimmy John’s but I’m getting really annoyed. Only ONCE in the past like 70 orders have I gotten mustard and mayo packets. Why have it as an option if you’re NEVER going to give them.
Food: 5
Service: 1
Cristy Hull
Super clean restaurant, good food and service.
Atmosphere: 5
Food: 5
Service: 5
Matthew
Well my last two experiences here have not been the best. The last time we were in it took 25 minutes for two regular sandwiches and two kid sandwiches. The store wasn’t even that busy. Last week I went back in and once again the customized toppings were not added which happens almost every time at this location. And I mean we are talking about adding peppers to a sandwich… that’s it. It’s really frustrating. I did a review complaint for the last experience of waiting 25 minutes for sandwiches and the manager was going to send a coupon for a free sub and never did. I just wish we could get the toppings on the sandwich that we order.
Atmosphere: 3
Food: 3
Service: 1
Cydni Krajicek
Food was excellent, still warm, and delivered to specific instructrions. Outstanding service
Atmosphere: 5
Food: 5
Service: 5
Enigma Wyoming
This not directed specifically towards Jimmy John’s in Laramie. It’s ALL Jimmy John’s I have eaten at in the last 5 years. My experience is Jimmy John’s bread is always dry and stale. When over 50% of my sandwich is bread… it needs to be lot better than a dry and tasteless vessel to hold the insides together.
Atmosphere: 4
Food: 2
Service: 4
Avory Allmand
I had a handful of modifications to my sandwich, and to my surprise, before I had even finished processing payment with my card, the sandwich was in front of me! Great quality and friendly FAST service.
Atmosphere: 5
Food: 5
Service: 5
Sherri Lynn M
In every restaurant I go to, I ask for extra extra extra onions. No one sends to understand that request. The sandwich was good, but works have been better with the large amount of onions I asked for. They were personable there.
Atmosphere: 4
Food: 4
Service: 5
Chris Sloss
Spending $44 on two sandwiches, I should not be getting STALE BREAD and ingredients being left off of my order. I couldn't just drive back because I live 60 miles away over a mountain pass.
Atmosphere: 4
Food: 2
Service: 4
Becky Edwards
The food is as good as other locations but the service was incredibly slow and the staff was not welcoming or friendly at all!
Ordered a meal for delivery. Always good food but didn't get my drink. Called to tell them and was blown off. Customer service could definitely use some work.
Atmosphere: 1
Food: 5
Service: 2
Stephen Burns
We stopped here on our way to Yellowstone with our kids. We were not greeted at all when we came in. The kids had never been there so we needed some time to let them look through the menu. The employee that was taking our order rolled her eyes and audibly sighed. We helped them choose their sandwiches as quickly as possible. She kept rolling her eyes every time we’d try to order the next sandwich. She’s ask what size drink we wanted every time, even though we had repeatedly said we’d just do all regular size to make it easier. When she miscounted the cups, I asked for 3 more, which she sauntered over, picked up, and shoved at me. Then rolled her eyes again and walked away. The sodas from the soda fountain were pretty bad. The syrup was way too low so it was just basically carbonated water. The sandwiches were ok. Other JJ locations make way better. None of the bread was soggy, but the sauces ranged from none to ‘is there meat on here?’. We had to reassemble two of the kids’ sandwiches because they didn’t even bother to get the meat in the bread enough so all of it slid right out when they unwrapped them. We felt as if we were a burden and they wanted us to leave quickly. When we left, no one said anything either. We ate there. It was clean-ish. The restrooms were in pretty good shape.
Atmosphere: 1
Food: 3
Service: 1
Taylor Fawcett
The foods always pretty good. But I always have a not great experience with the staff. Tonight I went in and, the manager I’m assuming was kind of berating one of the drivers. And it felt like he was indirectly calling him stupid. There’s never a reason to talk to an employee like that.
Atmosphere: 1
Food: 3
Service: 3
Thomas del Rio
We had a kind of big order, 2 of the big sandwiches and a small lettuce wrapped sandwich. The smaller sandwich didn’t have anything but lettuce on it?? And the two bigger sandwiches were ordered as loaded with no tomatoes, when we got them, they didn’t have anything but meat, dressing, and cheese. So it was missing half of the ingredients, missing all the extras, and we paid almost $50 for it. I do like their food, this is the first time they’ve messed up my order
Atmosphere: 5
Food: 3
Service: 3
Rebecca Smith
I have never left a review for a known/widespread company before. This Jimmy J's is the best. They are so quick with the deliveries and pick up orders, 'freaky fast and fresh' for real! One time they delivered me a drink that didn't come out right. I called the store to let them know so no other customers would have this experience and they offered to drive a new soda back to me, and I do not live near the store. They are really so quick, and very helpful. Keep thriving Jimmy J!
The girl who brought my order was legit an angel! She had the prettiest eyeliner and was so so so nice! I accidentally hit pay with cash and had to call the store to pay differently. They handled it so well and got me everything accurately and immediately despite my mess up. Cannot boast enough about them. Absolutely made my day.
Atmosphere: 5
Food: 5
Service: 5
I love Jimmy John’s but I’m getting really annoyed. Only ONCE in the past like 70 orders have I gotten mustard and mayo packets. Why have it as an option if you’re NEVER going to give them.
Food: 5
Service: 1
Super clean restaurant, good food and service.
Atmosphere: 5
Food: 5
Service: 5
Well my last two experiences here have not been the best. The last time we were in it took 25 minutes for two regular sandwiches and two kid sandwiches. The store wasn’t even that busy. Last week I went back in and once again the customized toppings were not added which happens almost every time at this location. And I mean we are talking about adding peppers to a sandwich… that’s it. It’s really frustrating. I did a review complaint for the last experience of waiting 25 minutes for sandwiches and the manager was going to send a coupon for a free sub and never did. I just wish we could get the toppings on the sandwich that we order.
Atmosphere: 3
Food: 3
Service: 1
Food was excellent, still warm, and delivered to specific instructrions. Outstanding service
Atmosphere: 5
Food: 5
Service: 5
This not directed specifically towards Jimmy John’s in Laramie. It’s ALL Jimmy John’s I have eaten at in the last 5 years.
My experience is Jimmy John’s bread is always dry and stale. When over 50% of my sandwich is bread… it needs to be lot better than a dry and tasteless vessel to hold the insides together.
Atmosphere: 4
Food: 2
Service: 4
I had a handful of modifications to my sandwich, and to my surprise, before I had even finished processing payment with my card, the sandwich was in front of me! Great quality and friendly FAST service.
Atmosphere: 5
Food: 5
Service: 5
In every restaurant I go to, I ask for extra extra extra onions. No one sends to understand that request. The sandwich was good, but works have been better with the large amount of onions I asked for. They were personable there.
Atmosphere: 4
Food: 4
Service: 5
Spending $44 on two sandwiches, I should not be getting STALE BREAD and ingredients being left off of my order. I couldn't just drive back because I live 60 miles away over a mountain pass.
Atmosphere: 4
Food: 2
Service: 4
The food is as good as other locations but the service was incredibly slow and the staff was not welcoming or friendly at all!
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Ordered a meal for delivery. Always good food but didn't get my drink. Called to tell them and was blown off. Customer service could definitely use some work.
Atmosphere: 1
Food: 5
Service: 2
We stopped here on our way to Yellowstone with our kids. We were not greeted at all when we came in. The kids had never been there so we needed some time to let them look through the menu. The employee that was taking our order rolled her eyes and audibly sighed. We helped them choose their sandwiches as quickly as possible. She kept rolling her eyes every time we’d try to order the next sandwich. She’s ask what size drink we wanted every time, even though we had repeatedly said we’d just do all regular size to make it easier. When she miscounted the cups, I asked for 3 more, which she sauntered over, picked up, and shoved at me. Then rolled her eyes again and walked away. The sodas from the soda fountain were pretty bad. The syrup was way too low so it was just basically carbonated water. The sandwiches were ok. Other JJ locations make way better. None of the bread was soggy, but the sauces ranged from none to ‘is there meat on here?’. We had to reassemble two of the kids’ sandwiches because they didn’t even bother to get the meat in the bread enough so all of it slid right out when they unwrapped them. We felt as if we were a burden and they wanted us to leave quickly. When we left, no one said anything either. We ate there. It was clean-ish. The restrooms were in pretty good shape.
Atmosphere: 1
Food: 3
Service: 1
The foods always pretty good. But I always have a not great experience with the staff. Tonight I went in and, the manager I’m assuming was kind of berating one of the drivers. And it felt like he was indirectly calling him stupid. There’s never a reason to talk to an employee like that.
Atmosphere: 1
Food: 3
Service: 3
We had a kind of big order, 2 of the big sandwiches and a small lettuce wrapped sandwich. The smaller sandwich didn’t have anything but lettuce on it?? And the two bigger sandwiches were ordered as loaded with no tomatoes, when we got them, they didn’t have anything but meat, dressing, and cheese. So it was missing half of the ingredients, missing all the extras, and we paid almost $50 for it. I do like their food, this is the first time they’ve messed up my order
Atmosphere: 5
Food: 3
Service: 3
I have never left a review for a known/widespread company before. This Jimmy J's is the best. They are so quick with the deliveries and pick up orders, 'freaky fast and fresh' for real! One time they delivered me a drink that didn't come out right. I called the store to let them know so no other customers would have this experience and they offered to drive a new soda back to me, and I do not live near the store. They are really so quick, and very helpful. Keep thriving Jimmy J!
Food: 5
Service: 5
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