Called a dinner in from Indiana. Feb 15 was my brothers Birthday. The girl taking the order was so helpful. My brother likes their pizza and wanted to pick it up. When he showed up, they all sung to him...Happy Birthday!!! I know it was his birthday, but it made my day. Thank You Pizza Hut. what a Crew!!
Atmosphere: 5
Food: 5
Service: 5
Candy
I called from Indiana and ordered my brother a Birthday Pizza. The girl of the phone was wonderful. I know my brother likes their pizza. He wanted to pick it up. When he walked in, they all sung to him...Happy Birthday. I was in heaven when he told me. Thank You Pizza Hut for a Wonderful Experience!!
Atmosphere: 5
Food: 5
Service: 5
John Henion
Ordered Pizza on app.ready at 6: 05 pm. Went 20 minutes late because its never ready on time. It was in the oven at 6:20. Parked truck and waited. Will never go back.
Atmosphere: 1
Food: 4
Service: 1
Brenion Foster
Worst place to ever work for and eat the service is bad they have poor management etc. uncleaned don’t recommend anyone this Pizza
Atmosphere: 1
Food: 1
Service: 1
Libby Tiemeyer
Very disorganized. Customers all milling around the front door. No one greated us for 20 minutes. Asked if we could eat in. Told us to go find a seat. Gentleman came and took our order. Did not write anything down. Not sure how the cook knows what to make. We got our salads. He never brought our drink(ice tea). Some poor gal was being yelled at by a customer came and checked on us. Told us she was sorry and was obviously shaken up by the encounter with the angry customer. She did bring us tea. She said she would check on our order. Order came out and my husbands was wrong but he just ate it. This place needs more people and more organization. Not a relaxing meal we were looking forward to after a long day of driving. Our food was good.
Atmosphere: 1
Food: 4
Service: 1
Nikolas Cole
The dining room was clean. Yet, if I could give this Pizza Hut zero stars, I would. The door to the dining room was unlocked. However, there was no one at the hostess station or the takeout counter. We could hear associates in the kitchen but had to yell to get attention. They were clearly distracted. The associate that came to help us was unsure if the dining room was even open and had to get his manager. The manager was unprofessional both in her attitude and her dress. We were told that the dining room was closed and could only get take-out. She was very short with us. We were given a menu to look over, and the manager walked off. After 15 min, she still hadn't returned. We ended up leaving without being able to get pizza or anything at all. Very unhappy!
Atmosphere: 2
Service: 1
Amanda obertal
Ordered at 737pm attempted to pick up at 805pm. Arrived a employee came to the window, stated they were really busy and wasn’t sure how long my order would be. Requested employee ask, as he stated I just do the dishes. Employee came back said 15-20 mins. I said ok-understanding that mistakes happen and busy times can cause longer wait. Came back 30 mins later (835pm) to pick up order. An employee came to the window. Asked my name. Gave me my receipt to sign and stated “I’ll go see if I can find your order.” Waited at the window for 15 mins. Honked. A female came to the window did not open window to retrieve slip or let me know what was going on. Saw another employee walk in the back door that was wide open at dusk. Saw employees cleaning. Honked. Tried to call. The answering service stated “this location appears to be closed,” and hung up. I tried to go to the front door like a normal customer and the door was locked. I went to the back open door yelled for someone no one came. I then walked into the kitchen a male employee was startled and said “I’m sorry your pizzas are about to come out the oven.” I responded with “A little communication would be nice as I’ve been sitting outside the window for someone to bring my pizzas back that I’ve paid for”. Another female employee came around yelling at me “Get out of the kitchen! You are not allowed to be in here!” I responded, “you have left me sitting at the window for over 15 mins, not answering the phone, front doors locked, I want my money back.” She then came walking within inches yelling for me to leave and that I could not have a refund. I took my receipt, threw the clipboard back at the employee and walked out. Returned home at 910pm, no dinner, but sure was charged for 2 pizzas. As a previous general manager of a restaurant, I am blown away at the poor customer service and all the violations. #1 back door to a restaurant should never be left open or propped. Good thing I wasn’t a theif as the safe was near the back door.
Atmosphere: 1
Service: 1
Lakoda Sailer
Useless place. USELESS
steve walling
Took a long time.
Atmosphere: 3
Food: 3
Service: 4
Keri Ashenhurst
Literally no customers have pulled up as I have been sitting here waiting for my order that was to be ready 15 minutes ago. When ordering, was told it would be ready in 25 minutes. Pulled up. Paid. Was told it would be 5 more minutes. I've now been sitting here for half an hour. Now, I called them. No answer. I'll try again. Called. Again. She is so sorry. She thought someone else was bringing it out. Now i remember why we never eat here.
Yesterday's visit was bad. It took 10 minutes before we got a seat in the empty restaurant. After another 20 minutes we were given a drink and the order was taken. When I asked how long it would take to prepare the pizza, the answer was 15-20 minutes. After another 45 minutes we left. At least two other tables also left the restaurant before getting anything. The rest of the restaurant was empty and we know why.
Atmosphere: 2
Service: 1
Bobbi Kennedy
The manager was super friendly, food was great and it was clean. We'll definitely be back when we pass through Wheatland.
Atmosphere: 5
Food: 5
Service: 5
Joe Pierce
My wife was told they had no delivery driver today. First time that has ever happened to us!
Service: 1
Rob Weppner
Pizza was asn hour late being put out. This is the 3rd or 4th time this has happened. Employees were not
Called a dinner in from Indiana. Feb 15 was my brothers Birthday. The girl taking the order was so helpful. My brother likes their pizza and wanted to pick it up. When he showed up, they all sung to him...Happy Birthday!!! I know it was his birthday, but it made my day. Thank You Pizza Hut. what a Crew!!
Atmosphere: 5
Food: 5
Service: 5
I called from Indiana and ordered my brother a Birthday Pizza. The girl of the phone was wonderful. I know my brother likes their pizza. He wanted to pick it up. When he walked in, they all sung to him...Happy Birthday. I was in heaven when he told me. Thank You Pizza Hut for a Wonderful Experience!!
Atmosphere: 5
Food: 5
Service: 5
Ordered Pizza on app.ready at 6: 05 pm. Went 20 minutes late because its never ready on time. It was in the oven at 6:20. Parked truck and waited. Will never go back.
Atmosphere: 1
Food: 4
Service: 1
Worst place to ever work for and eat the service is bad they have poor management etc. uncleaned don’t recommend anyone this Pizza
Atmosphere: 1
Food: 1
Service: 1
Very disorganized. Customers all milling around the front door. No one greated us for 20 minutes. Asked if we could eat in. Told us to go find a seat. Gentleman came and took our order. Did not write anything down. Not sure how the cook knows what to make. We got our salads. He never brought our drink(ice tea). Some poor gal was being yelled at by a customer came and checked on us. Told us she was sorry and was obviously shaken up by the encounter with the angry customer. She did bring us tea. She said she would check on our order. Order came out and my husbands was wrong but he just ate it. This place needs more people and more organization. Not a relaxing meal we were looking forward to after a long day of driving. Our food was good.
Atmosphere: 1
Food: 4
Service: 1
The dining room was clean. Yet, if I could give this Pizza Hut zero stars, I would. The door to the dining room was unlocked. However, there was no one at the hostess station or the takeout counter. We could hear associates in the kitchen but had to yell to get attention. They were clearly distracted. The associate that came to help us was unsure if the dining room was even open and had to get his manager. The manager was unprofessional both in her attitude and her dress. We were told that the dining room was closed and could only get take-out. She was very short with us. We were given a menu to look over, and the manager walked off. After 15 min, she still hadn't returned. We ended up leaving without being able to get pizza or anything at all. Very unhappy!
Atmosphere: 2
Service: 1
Ordered at 737pm attempted to pick up at 805pm. Arrived a employee came to the window, stated they were really busy and wasn’t sure how long my order would be. Requested employee ask, as he stated I just do the dishes. Employee came back said 15-20 mins. I said ok-understanding that mistakes happen and busy times can cause longer wait. Came back 30 mins later (835pm) to pick up order. An employee came to the window. Asked my name. Gave me my receipt to sign and stated “I’ll go see if I can find your order.” Waited at the window for 15 mins. Honked. A female came to the window did not open window to retrieve slip or let me know what was going on. Saw another employee walk in the back door that was wide open at dusk. Saw employees cleaning. Honked. Tried to call. The answering service stated “this location appears to be closed,” and hung up. I tried to go to the front door like a normal customer and the door was locked. I went to the back open door yelled for someone no one came. I then walked into the kitchen a male employee was startled and said “I’m sorry your pizzas are about to come out the oven.” I responded with “A little communication would be nice as I’ve been sitting outside the window for someone to bring my pizzas back that I’ve paid for”. Another female employee came around yelling at me “Get out of the kitchen! You are not allowed to be in here!” I responded, “you have left me sitting at the window for over 15 mins, not answering the phone, front doors locked, I want my money back.” She then came walking within inches yelling for me to leave and that I could not have a refund. I took my receipt, threw the clipboard back at the employee and walked out. Returned home at 910pm, no dinner, but sure was charged for 2 pizzas. As a previous general manager of a restaurant, I am blown away at the poor customer service and all the violations. #1 back door to a restaurant should never be left open or propped. Good thing I wasn’t a theif as the safe was near the back door.
Atmosphere: 1
Service: 1
Useless place. USELESS
Took a long time.
Atmosphere: 3
Food: 3
Service: 4
Literally no customers have pulled up as I have been sitting here waiting for my order that was to be ready 15 minutes ago.
When ordering, was told it would be ready in 25 minutes. Pulled up. Paid.
Was told it would be 5 more minutes.
I've now been sitting here for half an hour.
Now, I called them. No answer.
I'll try again.
Called. Again.
She is so sorry. She thought someone else was bringing it out.
Now i remember why we never eat here.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Yesterday's visit was bad. It took 10 minutes before we got a seat in the empty restaurant. After another 20 minutes we were given a drink and the order was taken. When I asked how long it would take to prepare the pizza, the answer was 15-20 minutes. After another 45 minutes we left.
At least two other tables also left the restaurant before getting anything. The rest of the restaurant was empty and we know why.
Atmosphere: 2
Service: 1
The manager was super friendly, food was great and it was clean. We'll definitely be back when we pass through Wheatland.
Atmosphere: 5
Food: 5
Service: 5
My wife was told they had no delivery driver today. First time that has ever happened to us!
Service: 1
Pizza was asn hour late being put out. This is the 3rd or 4th time this has happened. Employees were not
It was great a nice quit restaurant !
Atmosphere: 4
Food: 4
Service: 4
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