Customers` Favorites
Customers` Favorites
“It was the day after Christmas and almost everything in Tremont was closed. We were just about to give up and go somewhere else when we came across La Bodega. We were welcomed with a warm environment and happy employees willing to serve! The menu is incredibly long with so many options!! My fiancé ordered the 44 and I ordered the 63. Both were delicious and incredibly flavorful! We ate them in the little back room area and got to enjoy chips and a bottle of soda as well. Overall La Bodega is a fantastic sub shop, I highly recommend!“
Customers` Favorites
“Very impressed with the atmosphere food was delicious me the wife and picky 11 yr old love our dishes. Staff was polite and restaurant was tidy. I like the pickle spheres the wife and 11 yr old not so much. But we all agreed the cosmic sauce was delicious. Best food we had in Cleveland visiting from buffalo“
Customers` Favorites
“This is by far the best cheesesteak place! It’s in the old subway location next to k&k. I used to go to k&k…not to more lol. This place is amazing. First time I got the spicy cheesesteak…it was literally the best ?. I met the owner today, his name I’m pretty sure was Rich. West nice guy and thanked me for my 23rd order. Told him…you guys have good food! He offered me a couple free sandwiches even next time for a thank you. Very nice owner , along with very good food, and super friendly employees! I work right down the street at a machine shop so this is a common place for me and a couple other ppl for lunch!! Good job and I recommend this to anybody that…just likes good food, friendly staff and a friendly owner! Thanks again!! Some of the ppl leave bad reviews and it doesn’t make sense!! They are just one time stoppers with a bad taste of food and just rude customers! I’m a repeat customer, and it’s for an obvious reason ?.“
Customers` Favorites
“One of the cashiers was holding on to my grandson money and he wasn't talking properly for me to know how much my grandson oh so I found out it was only $2.99 he was trying to keep the $11 if I wouldn't have been there he would have took my grandson money strong and evil check your “
Customers` Favorites
“I'm new to the area and wanted pizza. But after reading all the bad reviews on most of the places here, I opted not to. I found Mr. Hero by accident. I'm glad I stopped. Their food is delicious. The man at the counter was very nice and polite. He was right when he said I would like it. Definitely will be back. ?“
Customers` Favorites
“Really great sandwiches and great service as well. I tried something out of my usual comfort zone (The Dean Martin sandwich on ciabatta) and it did not disappoint. I’ve had the pulled pork sandwich here as well and it was amazing. They have tons of side options and desserts as well. The Thai noodle salad was amazing last time I had it and the zesty slaw as well.“
“This place really is a great example of what fast food can and should be. Yes it's a bit pricier than some other fast food places but to be honest they are all getting pricey these days. At least here the cost is worth it. The sandwiches are always freshly prepared and delicious. Service is prompt and staff members are attentive. You can't go wrong with this location.“
Customers` Favorites
“What can I say. I've always liked there Roman burger and fries. I always say no cheese on anything and they would repeat what I say but I some how I end up with cheese on my sandwich. I am lactose intolerant which makes it hard on my stomach.“
Customers` Favorites
“I really like everything about this Mr Hero. The owner is so nice, I look forward to a little conversation whenever I stop in to pick up something to eat. The restaurant is always clean and the same guy has been cooking food in there for as long as I can remember. There are other Mr. Hero's in the area but this is MY Mr Hero! The food is always piping hot and cooked to order. Anything that is a special request is always done.“
Customers` Favorites
“Good fresh food, a perfect spot for lunch. I like trying their daily soecials. The grilled cheese with tomato bisque is amazing. I also love the buffalo chicken salad and chicken salad sandwich. The staff are extremely friendly and hard working. The choice of cookie and chips at the end of the line will always get me.“
Customers` Favorites
“Once upon a long time ago there was an Arthur T at my local malls food court in PA. It's been a few decades and nowadays its hard to even find a Long Johns.We were in the area for a trip to the Rock n Roll Hall and were looking for a place for lunch. An urge to do something fun brought us here. I didn't know when we rolled in that it was one of the last ones standing. The service was actually really great. Seems to be a family run place and the employees were very sociable.They offer a number of options here for a reasonable price. The food came out quickly and hot. We got chicken and fish which come with fries and hush puppies. The hush puppies may be the star but I'm a fanatic there. The servings of meat were a bit small, but it was damn good for fast food takeout. When you want that fix of perfectly greasy fish and chips, this is the right place.“
Customers` Favorites
“This is the cleanest Subway in the city of Cleveland,,they treat like family,very nice and friendly staff,,they are like family,,I love this place,,this is a place I'd come from the other side of town to get my subway..I highly recommend this Subway...“
Customers` Favorites
“The sandwich artists at Toasty Subs make the most epic sandwiches. The food is fresh, the prep looks clean. I'm always happy to visit this area. Atmosphere is only three stars because, well, it's a gas station, not a dine-in experience.“
“2 people working a buttload of customer's and everyone was takin care of quickly we had the value pack and the order was correct and made in good time. So thx for a giid experience and friendly service and giid food. A right around the corner customer 😓
Customers` Favorites
“Very clean and uniquely furnished/decorated.UPDATE 05/17/2022 they refuse to honor ANY coupons here. I think that really sucks. They are a subway chain and won't take subway coupons, not right. Also quality and service has really gone down hill lately“
Customers` Favorites
“I was skeptical because of course it's in a gas station and you know what they say about gas station food. But I can assure you this food is made to order right in front of your eyes and tastes amazing!!! So far I've had their gyro and their clevelander Burger with fries oh my God I will keep trying more items on the menu. Do yourself a favor and try it and it is worth every penny! So good“
Customers` Favorites
“The food is good. The customer service is the greatest. Enjoy being there this morning. Give me some lunch at more than I planned on buying. Everyone should stop. And miss the heroes and get the good customer services and the food. Thank you Mr. Heroes. My stomach feels good.“
Customers` Favorites
“I love the corned beef sandwich with Swiss and mustard and mayo with jalapenos and it is so delicious. Every Sandwich I have got there is so fresh and it is worth the price. The people there are so nice. Keep up the good work. I will be back soon. Miss Arlene“
Customers` Favorites
“This is THE BEST Mr. Hero around Cleveland!! Staff is friendly, establishment is clean, food is made fresh and FAST.. I spend less time in this establishment than I would in the drive thru of ANY fast food joint and the food quality is FAR BETTER here!! This is my go to place for lunch in Cleveland.. Keep up the great work guys!!! 5⭐ ALL DAY..“
Customers` Favorites
“Man...this is probably the 1st time I've received a sandwich that looked like the commercial!! The guy that made my Romanburgers did an amazing job!! They looked perfect and tasted that way!! Unfortunately, the garbage can or the soda machine by the window where you order, smelled like a metropark outhouse. Would definitely never order a drink but, Romanburgers were absolutely amazing!!!“
Customers` Favorites
“I've ordered from here on two separate occasions, the first was the 3 piece mixed Krispy chicken meal w/ Mac n' Cheese. The second was the Cuban sub w/ fries. I didn't get a pic of the Krispy Chicken meal, but I did get a pic of the Cuban sub. The chicken was absolutely delicious. Crispy outside, juicy and tender inside. The Mac n' Cheese was nice and creamy. The honey biscuit was light and fluffy with a nice drizzle of honey. As for the Cuban sub. I'm a Tampa, FL native, I'm also Cuban American. So I consider myself an expert on Cuban cuisine. I'm also a bit of a snob when it comes to Cuban sandwiches. Having said that, I will say even though it's not like the ones we have back home, this one wasn't too bad. The ingredients tasted fresh. For a "Cleveland Cuban" it was good. My only suggestion is if you can get Cuban bread shipped to you, switch out the bread. Overall, I appreciate the service. My orders were correct. The food was delicious. I will definitely order from here again.“
Customers` Favorites
“Placed an order for 4 sandwiches. Each was special order and they were ALL perfect and delicious. They were friendly and welcoming…will DEFINITELY go again.Vegetarian options: PESCATARIANDietary restrictions: Tomatoes, onions,peppers lettuces restricted and veggie sub was GREAT for a pescatarian.“
Customers` Favorites
“Mr. Hero = Romanburger. A truly classic sandwich! Not for the diet conscious, but it's a genuine treat! If you're in the Cleveland area, or just visiting, this is a "must go to" place, because you can't get it anywhere else.“
Customers` Favorites
“Visiting Cleveland for the rock n roll hall of fame stopped here for lunch, so glad I did. Great food great service, and seeing the staff work together as a full team was very refreshing. They got a little bump of business while we were there and they handled it quickly and accurately“
Customers` Favorites
“This is the CLEANEST Mr. Hero I've ever seen! I called ahead to confirm closing time and they informed me when I should arrive to ensure that I wouldn't cut it too close. Located in a shopping plaza, the restaurant was easy to find. The place was so clean! I always visit a Mr. Hero when I'm in town and I was not disappointed! The staff was friendly, knowledgeable and professional. Everything was fresh and tasty as always! Thanks! ??Romanburger?Parking: Parking was plentiful in the large plaza.“
Customers` Favorites
“I had the a wreck and my wife had chicken sub both excellent tasting and made well by friendly professional sandwich preparers we enjoyed our visit find the food top quality and recommend to others a great value compared to subway; potbelly blows them away!!“
Customers` Favorites
“the BEST local lunch spot!! great food, even better service and if you love chili, this is seriously the best around! it's spicy, it's meaty, it's the perfect amount of chunky!! they take CASH ONLY to keep food costs low, so prepare ahead of time, you don't want to miss out on these delightful options!“
Customers` Favorites
“Really impressed by this particular Charleys on Lee Road in Cleveland. The customer service was off the charts and the food was nearly as good - both really a pleasant surprise. I’ll definitely be going back to this store more often!!Parking: Easy peasy parking!!“
Customers` Favorites
“The lady is cool, the guy who cooks n the back is very rude. I ask him to chop my steak up, he acts as if its a problem. I ask him to double grill my bread, he acts like its a problem. Its not like he doing something for free, im paying. And im paying alot of money.You should cook your customers food like they ask you, without sucking ur teeth and being non chalant. Now i make them my last stop if i need food thats close to my home.“
Customers` Favorites
“For most fast food restaurants, your order is usually cold and wrong. But I have been pleasantly surprised on the two occasions I ate at Mr. Hero. Not only was my food fresh off the grill, but it was also hot and that's an anomaly for fast food places.“
Customers` Favorites
“I have grown up in Cleveland my whole life. I haven't seen a Mr Hero this clean and well takin care of in a long time. Let admit they went down hill there in the 90s 00s. But they are making a come back.This one store on state and snow. Tucked away.. AMAZING FOOD AND SERVICE. The staff says it all here. You walk in and you are greeted my a warm welcome and taken care of with the up most respect. The service is first hand with customer in mind. This Mr Hero is the BEST I HAVE BEEN TO IN A VERY LONG TIME. I eat at different ones around different areas. I order here a lot, even though door dash and the Roman burger with extra oil is always hot and fresh and Amazing.No other Mr Hero around can compare to the food and QUALITY YOU ARE DOING. I have eaten at a lot of them.. But you my friend are my Favorite one. I will wait till I get near your store to order food. Fresh and hot. So yummy. I will continue talking about your store. You deserve 1st place. The main Headquarters should know.Till then my friends.Roman burger with no tomatoes with extra oil. Thank you.“
Customers` Favorites
“Earlier this week I went in the store in person to come across some lil Ol lady asking me if I'm ready to order five times not even giving me a chance to browse the menu. The lady was a lil rude and had no mask on. So I left but the RomanBurger stayed on my mind. Never had one & was curious. The next day curiosity killed the cat and I just had to get my hands on one of these Romanburgers. So I ordered through Door Dash. I'm not from Cleveland so I wanted to see what the fuss was about with these Mr. Hero's sandwiches. 1st time I got a 10 inch RomanBurger with Potato Crisp and Nacho Cheese. Divine! I get it, it's a Cleveland thing and all the flavors just go perfect together. I am officially a RomanBurger fan! (Pic 1) I waited a day and then the day after that I was craving a RomanBurger again. I decided to go for a 7 inch RomanBurger BTE with Tater Tots and Cheese sauce. I requested the DoorDash app to add extra lettuce and tomato on my sandwich for there to be none when my order came. I ended up adding my own lettuce and tomatoes from home. & Since I got it from DoorDash I just reported it and they gave me a $4.50 credit for the mishap. (Pic 2) Now the next day I was craving Mr. Hero's again but decided to go for something light I ordered a 7 inch Chicken Cheesesteak with extra chicken, mushrooms, peppers and a mini cheese burger (cause I was still craving that damn burger) and some waffle fries with cheese sauce. This time when I got my order from DoorDash I think they upsized my sandwich to a 10 inch and my cheese sauce was missing. But all in all the food was divine!!! I reported it and DoorDash gave me a $1.50 credit for my cheese sauce! (Pic 3) All in all the food is decent. But don't expect this location to be precise with your order if your ordering from this location! I'm a fan of the brand. Not so much this location.“
Customers` Favorites
“Excellent experience! I was greeted immediately upon entering by all the staff, very warm and welcoming. I asked for help ordering bc it was my first time and from that point on I was given one on one customer service til I cashed out at the register. Very friendly.The restaurant is remarkably clean and comfortable. Oldies music in the background. Lots of seating.I ended up ordering the 7" Godfather on everything bread. Delicious! Just the right size for a hearty lunch.Far exceeded my expectations! Will return soon to try a different sandwich, maybe a Philly next time? It's obvious there's an emphasis on customer service and creating a positive environment. Everyone was GREAT!“
Customers` Favorites
“Had been a long time since I was here. Was surprised at how much the price has gone up. Got the steak sub was disappointed in the amount of meat and filling. Got more bread than filling.Got also the Reuben and that had the right amount of meat, cheese and sauerkraut.“
Customers` Favorites
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“Ordered pretty much the Entire menu, the Smoked Turkey was hands down the best, The Italian was fantastic, the Roast Pork was well done and the Korean Fried Chicken was a very different type of sandwich with a kick to it. My only complaint would be that I would like different types of bread depending on the sandwich. Take out only makes it a little difficult to enjoy until you get home. As far as sandwich shops go this is a must have in your rotation. overall 4.7 stars for me.“