KFC
$ • Chicken, Fast Food, Chicken Wings
Hours:
527 Franklin Mills Cir, Philadelphia
(215) 612-9096
Customers' Favorites
KFC Reviews
The food wasn't so bad, most of it standard KFC fare, although the biscuits tasted more bland than others I have had at other KFCs. The service was horrible. I don't know if they are understaffed, unorganized, or simply incompetent, but it took forever to get food. Seriously, 15 so 20 minutes to get to the counter (and the line really wasn't all that long), and then another 15 minutes or so to get our food. When we mentioned it to the manager (and that we have had similar waits at this location in the past), he shrugged and said, "It's not my fault. I don't make the schedule." Clearly he could use a refresher course in customer service. At a bare minimum, he should be taught to at least convincingly pretend that he gives a sh*t. Of course, he was trying to manage the store and work the drive-up at the same time, so he was more than a bit frazzled himself. At any rate, next time I'm in the mood for KFC, I will NOT be stopping at the one in Philadelphia Mills (formerly known as Franklin Mills). They are clearly not interested in having customers return.
Ratings
Menu
Hours
| Monday | 10:30AM - 11PM |
| Tuesday | 10:30AM - 11PM |
| Wednesday | 10:30AM - 11PM |
| Thursday | 10:30AM - 11PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 11PM |
poor customer service. employees have no patience with customers