Customers` Favorites
Customers` Favorites
“I just have to say your waitress Shelley stood on her head during our visit. I was invited by friends to visit this establishment and i was so impressed by her service. We need more servers like her. Thank you Shelley ♥️“
“Excellent service! We had a group of 40+ people and they did an excellent job serving us!“
Customers` Favorites
“***UPDATE***
We had been avoiding Scottsman's well for some time. But yesterday we decided that we shouldn't be running away from negative energy of the bartender (see initial review) and instead being there, spreading positive energy. So we went to SW after a month.
To our 'huge' pleasant surprise, the promlematic bartender wasn't there anymore. On inquiring we got to know she doesn't work their anymore. We don't want anyone not to have their job but we wish everyone to have a job they can thrive in. We are hopeful she finds the job that she loves to wake up for, everyday! She was extremely detrimental for SW business and that means SW job was detrimental for her. So everything happens for a good.
Loved being in Scotsman's Well yesterday. Awesome staff (especially the current bartenders) and good choices in food. Changing 🌟 from 2 to perhaps 4 or 5. I thank the Management for being able to balance between employee rights and customers' needs or just general business ethics 🙏🏻.
***EARLIER REVIEW***
Scotsman's Well is a good place generally. However, there is one bartender who doesn't only makes lifes of people sitting on bar, miserable, but also that of employees around her. Based on our experience, we can see that she is probably a very senior employee, who is holding the wrong position right now. She is such a senior employee that some regular customers have grown old within that time (but that doesn't mean she is good for today)
As soon as you see her at bar, you want to fly away whether you are a customer or a fellow employee. Without her, things keep working so well. Even some customers and servers talk about it.
May be it's time for someone to get retired, or if not that, start using some therapy on how to be cheerful around people (especially when one's job requires that). Or, may be, just keep your personal life out of employment. Whatever way works for her.
I hope the Management understands this heart-felt review of an awesome place that becomes from a place of celebration or relaxation TO a place of bitterness and stress.
Looking forward to improvement. Everyone is great. It's just one person. And it's TIME.
Looking forward to update my review once this change happens.“
Customers` Favorites
“Great place, friendly and great Staff as well! Thanks 🙂“
Customers` Favorites
“{{restaurant.reviews}}“
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“We had a great dinner experience tonight at Brewster thanks to Cassie ! She is a true professional with a wonderful personality! Thank you Cassie - we will be back :)“