Tim Hortons
$ • Coffee Shops, Donuts
Hours:
1 Midtown Blvd SW #401, Airdrie
(403) 980-0014
About Tim Hortons
Customers' Favorites
Tim Hortons Reviews
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The coffee is always hot and fresh
They burnt the bread on my sandwiches and when I took them back they said they were ok. Had absolutely no interest in making it right. I wouldn’t give my children burnt food. The restaurant itself was dirty as well.
3 times this week I have had to return as they have messed up my order in the drive thru, when they remake my order they do it with such childish behaviour and make the sandwich even worse. for example, today I ordered a BLT with extra mayo, i get back to the hotel and notice there is NO mayo on it, so i go back to the drive thru and tell them they made my order wrong, she even repeated what I ordered the first time... when I get my new BLT they put so much mayo on it I couldnt...read full review
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Tim Hortons is a popular restaurant known for its wide selection of baked goods and beverages. Customers have reported inconsistencies in the availability of certain menu items, such as chili, and have expressed concerns about the restaurant's food handling and sanitation practices. The reviews suggest a need for improved staff training and adherence to proper hygiene protocols. Some visitors noted that the restaurant could improve on overall cleanliness, as tables and floors sometimes had leftover food even when the place wasn't busy. Despite this, many customers enjoy the Nutella latte, which is described as "so good" and loaded with whipped cream and Nutella. The restaurant offers plenty of choices, including all types of donuts and Nutella cookies. Customers also appreciate the friendly service, with staff members like Inria being praised for being smiling and patient.
However, there are issues with long wait times, especially in the drive-thru, where some feel that too many staff are focused outside while only one person manages inside, causing delays even when only a few customers are in line. Parking is also noted to be difficult, making access to the restaurant challenging. Some customers mentioned that the icecaps are not always made correctly, and orders can sometimes be messed up, but overall, the experience remains good. Additionally, there is uncertainty about whether the latte machine is working properly, and inventory of common food items is often lacking, affecting the availability of favorite menu choices.