Not great. More ice than drink for one order. No syrup in the other. No one rectified it when mentioned
Atmosphere: 3
Food: 2
Service: 1
Ramdas Menon
This Starbucks at Banff Gondola has hands down one of the most breathtaking locations I've ever experienced - situated right at the Banff Gondola with absolutely incredible mountain views all around. The staff provided great service throughout our visit, and I was impressed by how much seating was available, making it easy to find a comfortable spot to relax. Whether you are looking for a quick coffee to go or want to settle in with a bite to eat while soaking in those amazing alpine views, this location delivers on all fronts. The combination of quality service, plenty of space, and that unbeatable mountain setting makes this a must-visit stop when you are at the gondola.
Atmosphere: 4
Food: 4
Service: 5
Joseph Robson
Typical starbucks coffee, open 8-7 Minimal inside and outside seating. Busy Bathrooms … Thank you from your Arizona friends 😎😇🙏
Atmosphere: 5
Food: 5
Service: 5
Prabh Dhillon
That lady at the front, Lily, was extremely rude. I was just double-checking my order, and she was making weird faces. Even after that, she took our order wrong. I also work at Starbucks, and no one at my store behaves like that with customers. Good luck Lily!!!
Atmosphere: 1
Food: 1
Service: 1
Kishan Patel
5 minute wait, though cookies were unavailable for the Mocha Cookie Crumble. After a few minutes I received my drink, which tasted great even without the cookies.
Atmosphere: 5
Food: 3
Service: 5
sahibpreet kaur
A big shout out to LILY, who brighten our day by making weird faces on different orders. If someone has a specific request for drinks, you don’t have to be rude or make stupid faces. I had to give 1 star but if it was an option i would have given her 0 stars.
Service: 1
Harbarinder Kaur
Lily messed up my drink order and didn’t seem to care. Definitely not the experience I expected.
Ranjit Nandha
Thanks lily messing up my order and my day too !
Atmosphere: 1
Food: 3
Service: 1
vaibhav vanamala
Good for a coffee in cold climate , service was good
Atmosphere: 4
Food: 3
Service: 5
Holly Scott
This store was out of their chocolate chip cookie, so I ordered an oat bar. After paying and waiting for 10 minutes, they told me they were also out of oat bars. I got a refund which was less than the price listed on their menu. Overall, just a bad experience.
Beautiful location and great spot to get a bite to eat or get a drink. Lots of seating available. Great service !
Atmosphere: 5
Food: 5
Service: 5
Wendy Bird
Great order taker! Amazing medicine ball- spectacular views. Warm Sun. Blue sky.
Delicious views.
Atmosphere: 5
Food: 5
Service: 5
Scott W
Stopped here as part of a Rocky Mountaineer Rail tour. About 25 of us were going to take the Gondola to the top, and explore the area. While waiting, noticed that they had a Starbucks onsite. Not ever wanting to miss a Starbucks hot beverage, I ordered a hot chocolate (my usual is a tea latte). They even offered to add extra whip cream, and chocolate drizzle. Talk about decandent. The staff were relatively new, but everyone was trying their best to made us happy.
Nice job by the crew. The hot chocolate was delicious.
Atmosphere: 5
Food: 5
Service: 5
karen go
The starbucks here taste way so much better than the one in the skywalk
Not great. More ice than drink for one order. No syrup in the other. No one rectified it when mentioned
Atmosphere: 3
Food: 2
Service: 1
This Starbucks at Banff Gondola has hands down one of the most breathtaking locations I've ever experienced - situated right at the Banff Gondola with absolutely incredible mountain views all around. The staff provided great service throughout our visit, and I was impressed by how much seating was available, making it easy to find a comfortable spot to relax. Whether you are looking for a quick coffee to go or want to settle in with a bite to eat while soaking in those amazing alpine views, this location delivers on all fronts. The combination of quality service, plenty of space, and that unbeatable mountain setting makes this a must-visit stop when you are at the gondola.
Atmosphere: 4
Food: 4
Service: 5
Typical starbucks coffee, open 8-7
Minimal inside and outside seating.
Busy Bathrooms …
Thank you from your Arizona friends
😎😇🙏
Atmosphere: 5
Food: 5
Service: 5
That lady at the front, Lily, was extremely rude. I was just double-checking my order, and she was making weird faces. Even after that, she took our order wrong.
I also work at Starbucks, and no one at my store behaves like that with customers.
Good luck Lily!!!
Atmosphere: 1
Food: 1
Service: 1
5 minute wait, though cookies were unavailable for the Mocha Cookie Crumble. After a few minutes I received my drink, which tasted great even without the cookies.
Atmosphere: 5
Food: 3
Service: 5
A big shout out to LILY, who brighten our day by making weird faces on different orders. If someone has a specific request for drinks, you don’t have to be rude or make stupid faces. I had to give 1 star but if it was an option i would have given her 0 stars.
Service: 1
Lily messed up my drink order and didn’t seem to care. Definitely not the experience I expected.
Thanks lily messing up my order and my day too !
Atmosphere: 1
Food: 3
Service: 1
Good for a coffee in cold climate , service was good
Atmosphere: 4
Food: 3
Service: 5
This store was out of their chocolate chip cookie, so I ordered an oat bar. After paying and waiting for 10 minutes, they told me they were also out of oat bars. I got a refund which was less than the price listed on their menu. Overall, just a bad experience.
Atmosphere: 2
Service: 1
Restaurantji Recommends
Beautiful location and great spot to get a bite to eat or get a drink. Lots of seating available. Great service !
Atmosphere: 5
Food: 5
Service: 5
Great order taker! Amazing medicine ball- spectacular views. Warm
Sun. Blue sky.
Delicious views.
Atmosphere: 5
Food: 5
Service: 5
Stopped here as part of a Rocky Mountaineer Rail tour. About 25 of us were going to take the Gondola to the top, and explore the area. While waiting, noticed that they had a Starbucks onsite. Not ever wanting to miss a Starbucks hot beverage, I ordered a hot chocolate (my usual is a tea latte). They even offered to add extra whip cream, and chocolate drizzle. Talk about decandent. The staff were relatively new, but everyone was trying their best to made us happy.
Nice job by the crew. The hot chocolate was delicious.
Atmosphere: 5
Food: 5
Service: 5
The starbucks here taste way so much better than the one in the skywalk
Really nice staff and good drinks
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