I ordered rice and a grilled squid with a thin slice of barbecued pork belly to go and paid $30! What a ripoff! Soooo disappointed especially when you’re hungry, the squid was so dry and burnt. Not worth the price! I am not recommending to anyone!
Rhina Torres
We just arrived in Alberta from BC and decided to stop by Seafood City for a meal before heading to our hotel. Unfortunately, our experience at Grill City was very disappointing. The staff were rude and lacked basic manners. As fellow Filipinos, it was disheartening to be treated that way—especially on our first day here. I work two jobs, in a hospital and a store, so I understand how demanding customer service can be. Still, it’s no excuse for poor behavior. Just wanted to share our experience today, hoping for better days ahead.
Rhina Torres
We just arrived in Alberta from BC and decided to stop by Seafood City for a meal before heading to our hotel. Unfortunately, our experience at Grill City was very disappointing. The staff were rude and lacked basic manners. As fellow Filipinos, it was disheartening to be treated that way—especially on our first day here. I work two jobs, in a hospital and a store, so I understand how demanding customer service can be. Still, it’s no excuse for poor behavior. Just wanted to share our experience today, hoping for better days ahead.
Chin Cenidoza
The pork BBQ is grilled right in front of you—juicy, smoky, and so flavorful. I got lumpiang shanghai and adobo too, and both tasted just like home.
Marites Salunga
Food is okay but the server are rude doesnt follow the line I was first in line and yet the rude server guy ask first the one behind me no wonder you are getting less customer because server doesnt care about their job they just do what they want service is 0 🤦♀️
Ed Abe
Got the chicken and pork bbq and they were both cold even although we ate them at the food court right after paying. We’re a bit nervous we got food poisoning as we don’t know how long it’s been there for…
faith villanis
I love going to grill city! It reminds me of home while being away from home, BUT the staff are incredibly rude specially the lady who was working on January 19, 2025 12noon wearing yellow.
If you don’t like your job get a different one and don’t spread your negativity… unbelievable
But the guy i talked to about my concern (also wearing yellow) was so nice and welcoming.
King
The female food staff is so rude, shes like unhappy in doing her work. Please be advised regarding on her etiquette in service. Visited your store around 1120 AM, 01/18/2025.
Secret Myst
I bought food yesterday here When I open the take out meal The smell of the food is already spoil! This is the first time I encounter this experience I hope the manager will check this matter!!!
JV S.
seafood city doors closes at 9pm and the store inside closes at 10pm. how can you buy from grill city if doors are already closed.
I used to visit Grill City every weekend for their authentic flavors, especially the adobo and Bicol express, but this time was different. The food has lost the authentic taste I loved, and it feels like they’ve changed the cook. Not only that, but the service has gone from friendly and attentive to poor. It’s disappointing to see such a drop in quality, and I hope management takes action to bring back what made this place special.
Atmosphere: 3
Food: 1
Service: 1
Janikko Dela Rosa
Not good Chicken Inasal . Totally not worth it for $10 !! Gave me a food waste. ! dry and not fresh ! I had to throw it
Atmosphere: 1
Food: 1
Service: 1
John Elevado
Cooked dishes are not good. Fat, tasteless and like leftovers from the previous day. Don't recommend the dishes.
Atmosphere: 2
Food: 1
Service: 1
Krissa Rissa
She grill all over my city
Jescel Rodriguez
Food was delicious, however, the staffs especially at the payment counter needs training for customer service. Never smiles, forgets to give cutlery and napkins, and when you go and ask, they'll roll they're eyes on u.
I ordered rice and a grilled squid with a thin slice of barbecued pork belly to go and paid $30! What a ripoff! Soooo disappointed especially when you’re hungry, the squid was so dry and burnt. Not worth the price! I am not recommending to anyone!
We just arrived in Alberta from BC and decided to stop by Seafood City for a meal before heading to our hotel. Unfortunately, our experience at Grill City was very disappointing. The staff were rude and lacked basic manners. As fellow Filipinos, it was disheartening to be treated that way—especially on our first day here. I work two jobs, in a hospital and a store, so I understand how demanding customer service can be. Still, it’s no excuse for poor behavior. Just wanted to share our experience today, hoping for better days ahead.
We just arrived in Alberta from BC and decided to stop by Seafood City for a meal before heading to our hotel. Unfortunately, our experience at Grill City was very disappointing. The staff were rude and lacked basic manners. As fellow Filipinos, it was disheartening to be treated that way—especially on our first day here. I work two jobs, in a hospital and a store, so I understand how demanding customer service can be. Still, it’s no excuse for poor behavior. Just wanted to share our experience today, hoping for better days ahead.
The pork BBQ is grilled right in front of you—juicy, smoky, and so flavorful. I got lumpiang shanghai and adobo too, and both tasted just like home.
Food is okay but the server are rude doesnt follow the line I was first in line and yet the rude server guy ask first the one behind me no wonder you are getting less customer because server doesnt care about their job they just do what they want service is 0 🤦♀️
Got the chicken and pork bbq and they were both cold even although we ate them at the food court right after paying. We’re a bit nervous we got food poisoning as we don’t know how long it’s been there for…
I love going to grill city! It reminds me of home while being away from home, BUT the staff are incredibly rude specially the lady who was working on January 19, 2025 12noon wearing yellow.
If you don’t like your job get a different one and don’t spread your negativity… unbelievable
But the guy i talked to about my concern (also wearing yellow) was so nice and welcoming.
The female food staff is so rude, shes like unhappy in doing her work. Please be advised regarding on her etiquette in service. Visited your store around 1120 AM, 01/18/2025.
I bought food yesterday here When I open the take out meal The smell of the food is already spoil! This is the first time I encounter this experience I hope the manager will check this matter!!!
seafood city doors closes at 9pm and the store inside closes at 10pm. how can you buy from grill city if doors are already closed.
Restaurantji Recommends
I used to visit Grill City every weekend for their authentic flavors, especially the adobo and Bicol express, but this time was different. The food has lost the authentic taste I loved, and it feels like they’ve changed the cook. Not only that, but the service has gone from friendly and attentive to poor. It’s disappointing to see such a drop in quality, and I hope management takes action to bring back what made this place special.
Atmosphere: 3
Food: 1
Service: 1
Not good Chicken Inasal . Totally not worth it for $10 !! Gave me a food waste. ! dry and not fresh ! I had to throw it
Atmosphere: 1
Food: 1
Service: 1
Cooked dishes are not good. Fat, tasteless and like leftovers from the previous day. Don't recommend the dishes.
Atmosphere: 2
Food: 1
Service: 1
She grill all over my city
Food was delicious, however, the staffs especially at the payment counter needs training for customer service. Never smiles, forgets to give cutlery and napkins, and when you go and ask, they'll roll they're eyes on u.
Atmosphere: 3
Food: 4
Service: 1
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