We had a lovely date and the student staff were so pleasant to interact with. Will be returning -- the quality of food and service is excellent.
Thu
Thank you for a wonderful evening! The staff and students were friendly and professional every step since the arrival until departure. We will definitely comeback again! It was a privileged to be a part of a very meaningful experience for students and staff. Thank you for providing us, the public, with a glimpse into how amazing SAIT is, and continues to be, for our future generations who are interested in the culinary & hospitality programs!
Stephen Whiley
Ordered a turkey bacon wrap from the grill and decided to add fries. The fries were cold and greasy so I asked the server to take them off my plate. The fries on my plate went back into the container with the fries for sale. Huge food safety violation. The turkey wrap was not good either. Overpriced and poor quality food. Don't eat here.
Atmosphere: 1
Food: 1
Service: 1
Thibault
We had very good dinners in the past at the Highwood and we were looking forward to this one. On Ambiance: The original dining room is being renovated, so we were in temporary accommodations, which while not horrible, were not optimal. On Service: Courteous and competent would best describe our experience. Props to Rei, our server. On food: The menu was very appealing but the execution was not up to the ambition. - Top marks for the tartare and the desert - A bit of a miss for the duck which was hard, no wow factor On Value: Half the value is to get to taste what the new generation of chefs will come up with. In this case, perhaps we landed on a junior cook day, there were some highs but a bit short of expectations. Overall: Not bad but not spectacular.
Michael
I have been to Highwood perhaps a dozen times in the past 8-10 years. I keep coming back. It is an educational setting but it has class. The tables are spread apart. It is calm. The students are the servers and the staff is available for a chat about how things are going. The current room is about one third the size of the regular dining room (which is under construction). The food continues to be outstanding from the amuse gueule to the little surprise sweets at the end.
Michelle
The food is absolutely amazing. Went for lunch and the prices were unbelievably good for the type of food selection. This is a must try.
B
This is apparently $11.50 worth of Chana masala (rice and chickpeas). The picture actually makes it appear larger than it really is.
Atmosphere: 1
Food: 1
Service: 1
Donald
The experience was disappointing. Previously we had a good evening but this time the food was off. My wife was unable to chew the Calamari at all - it was inedible. The squash soup on the other hand was delicious for both of us. My steak of the surf and turf was quite ‘chewy' and more rare than the med-rare I asked for. The fries and grilled veggies were good. My wife's lamb was rare and she had to send it back hoping to have it cooked a little more. Not much progress there as not still came back blood red. The service however was excellent and there was recognition of my wife's birthday which was much appreciated
Lynn
Good experience Salad was very good with marinated vegetables. Large enough for two to share. Ordered bread but should have skipped it as a warm homemade roll is included. Rack of lamb was very good. Strip loin was medium rare as ordered. Shrimp were large but just lemon or seafood sauce would enhance. Bernaise sauce was very rich. Vegetables with entrees were a good accompaniment. Fries and potato pave were both good. We were too full for desert but a lovely selection of chocolates and cookies finished the meal. Great to support young learning talent.
Andy
The food has been a huge let down this time, lack of flavor&seasoning. Especially the beef tartare, it was dry and flavorless. Service was adequate, also cocktail drinks selection was surprisingly limited due to its temporarily location? Also wanted to share my positive experience with Jade, even though she wasn't our server of the night, but her attention to detail makes it a far more enjoyable dinner. Overall, it left more to be desired, but I do want to highlight the rack of lamb, it was absolutely delicious!
They need to post signs explaining check-in. There was no one there when we arrived so we waited for a while and then went to look for someone. Eventually the woman running the check in came back and she said that she has to take people up in the elevator and show them to your table. It would have helped if we knew this ahead of time. It is also difficult for people in wheelchairs since you can't drive to the building.
Carol
Just remember they are students, they are keen and excited to give you fantastic service, and the food prep and presentation is exceptional
Graham
Always good food. A bit tougher finding the temporary location though we found it. Service and food were good though they indicated messing up my order and I had a discount off the bill. Food was very good as usual. I enjoyed the duck and my wife had the surf and turf ( big portions). We've been many times over the years .
Sean
I will preface this with I know it's a learning facility, and they may not have the equipment they need in the temp facility. I gave it a five star on that basis Our service was really good. The gentleman that was helping us out didn't speak much English but he was trying his hardest so I have all the time in the world for people who are actually trying. He did a great job. We worked through thing collaboratively and it all worked out great. Teachers were on top of everything, making sure it was all flowing well. For the food, my wife had the salmon and I had the surf and turf. My wife said her meal was great. My meal was very good. Presented very well. I will point out a couple of things as constructive. My steak was cooked a perfect med rare(as I asked for). Where it was lacking was in the sear. There were sear marks but they were very weak. Whatever they are using for a sear station wasn't hot enough to get a proper sear. I understand they are in a temp facility and may not have all the equipment they need ... so no big deal. My second criticism was with the shrimp. They did not come de-veined. I don't know if they were told to do it this way, or if it was an oversight but I ended up doing it at the table. They really should be deveined. Other than those two things, it really was quite good. Next was desert. I had the chocolate cake ( I am a massive chocolate cake fan). Whoever they have back there putting together this creation is full on really for prime time. It is presented very well with the nice little accompaniment of flavour bursts which were amazing. The cake itself was absolutely great. It is right up there with some of the best chocolate cake I've ever had ... ever! All and all, it great experience, we had a fun night. As a side note SAIT needs to do something about the bathroom. This isn't a knock on the restaurant but on SAIT facilities. That bathroom smelt so bad that I couldn't even go number 1 in there. I ended up gagging for the next 5 min
Wendy Wastle
About what you’d expect from a hospital cafeteria. Everything closes early, the Tims only serves drinks. Or cold day old fridge items.
We had a lovely date and the student staff were so pleasant to interact with. Will be returning -- the quality of food and service is excellent.
Thank you for a wonderful evening! The staff and students were friendly and professional every step since the arrival until departure. We will definitely comeback again! It was a privileged to be a part of a very meaningful experience for students and staff. Thank you for providing us, the public, with a glimpse into how amazing SAIT is, and continues to be, for our future generations who are interested in the culinary & hospitality programs!
Ordered a turkey bacon wrap from the grill and decided to add fries. The fries were cold and greasy so I asked the server to take them off my plate. The fries on my plate went back into the container with the fries for sale. Huge food safety violation.
The turkey wrap was not good either. Overpriced and poor quality food.
Don't eat here.
Atmosphere: 1
Food: 1
Service: 1
We had very good dinners in the past at the Highwood and we were looking forward to this one. On Ambiance: The original dining room is being renovated, so we were in temporary accommodations, which while not horrible, were not optimal. On Service: Courteous and competent would best describe our experience. Props to Rei, our server. On food: The menu was very appealing but the execution was not up to the ambition. - Top marks for the tartare and the desert - A bit of a miss for the duck which was hard, no wow factor On Value: Half the value is to get to taste what the new generation of chefs will come up with. In this case, perhaps we landed on a junior cook day, there were some highs but a bit short of expectations. Overall: Not bad but not spectacular.
I have been to Highwood perhaps a dozen times in the past 8-10 years. I keep coming back. It is an educational setting but it has class. The tables are spread apart. It is calm. The students are the servers and the staff is available for a chat about how things are going. The current room is about one third the size of the regular dining room (which is under construction). The food continues to be outstanding from the amuse gueule to the little surprise sweets at the end.
The food is absolutely amazing. Went for lunch and the prices were unbelievably good for the type of food selection. This is a must try.
This is apparently $11.50 worth of Chana masala (rice and chickpeas). The picture actually makes it appear larger than it really is.
Atmosphere: 1
Food: 1
Service: 1
The experience was disappointing. Previously we had a good evening but this time the food was off. My wife was unable to chew the Calamari at all - it was inedible. The squash soup on the other hand was delicious for both of us. My steak of the surf and turf was quite ‘chewy' and more rare than the med-rare I asked for. The fries and grilled veggies were good. My wife's lamb was rare and she had to send it back hoping to have it cooked a little more. Not much progress there as not still came back blood red. The service however was excellent and there was recognition of my wife's birthday which was much appreciated
Good experience Salad was very good with marinated vegetables. Large enough for two to share. Ordered bread but should have skipped it as a warm homemade roll is included. Rack of lamb was very good. Strip loin was medium rare as ordered. Shrimp were large but just lemon or seafood sauce would enhance. Bernaise sauce was very rich. Vegetables with entrees were a good accompaniment. Fries and potato pave were both good. We were too full for desert but a lovely selection of chocolates and cookies finished the meal. Great to support young learning talent.
The food has been a huge let down this time, lack of flavor&seasoning. Especially the beef tartare, it was dry and flavorless. Service was adequate, also cocktail drinks selection was surprisingly limited due to its temporarily location? Also wanted to share my positive experience with Jade, even though she wasn't our server of the night, but her attention to detail makes it a far more enjoyable dinner. Overall, it left more to be desired, but I do want to highlight the rack of lamb, it was absolutely delicious!
Restaurantji Recommends
They need to post signs explaining check-in. There was no one there when we arrived so we waited for a while and then went to look for someone. Eventually the woman running the check in came back and she said that she has to take people up in the elevator and show them to your table. It would have helped if we knew this ahead of time. It is also difficult for people in wheelchairs since you can't drive to the building.
Just remember they are students, they are keen and excited to give you fantastic service, and the food prep and presentation is exceptional
Always good food. A bit tougher finding the temporary location though we found it. Service and food were good though they indicated messing up my order and I had a discount off the bill. Food was very good as usual. I enjoyed the duck and my wife had the surf and turf ( big portions). We've been many times over the years .
I will preface this with I know it's a learning facility, and they may not have the equipment they need in the temp facility. I gave it a five star on that basis Our service was really good. The gentleman that was helping us out didn't speak much English but he was trying his hardest so I have all the time in the world for people who are actually trying. He did a great job. We worked through thing collaboratively and it all worked out great. Teachers were on top of everything, making sure it was all flowing well. For the food, my wife had the salmon and I had the surf and turf. My wife said her meal was great. My meal was very good. Presented very well. I will point out a couple of things as constructive. My steak was cooked a perfect med rare(as I asked for). Where it was lacking was in the sear. There were sear marks but they were very weak. Whatever they are using for a sear station wasn't hot enough to get a proper sear. I understand they are in a temp facility and may not have all the equipment they need ... so no big deal. My second criticism was with the shrimp. They did not come de-veined. I don't know if they were told to do it this way, or if it was an oversight but I ended up doing it at the table. They really should be deveined. Other than those two things, it really was quite good. Next was desert. I had the chocolate cake ( I am a massive chocolate cake fan). Whoever they have back there putting together this creation is full on really for prime time. It is presented very well with the nice little accompaniment of flavour bursts which were amazing. The cake itself was absolutely great. It is right up there with some of the best chocolate cake I've ever had ... ever! All and all, it great experience, we had a fun night. As a side note SAIT needs to do something about the bathroom. This isn't a knock on the restaurant but on SAIT facilities. That bathroom smelt so bad that I couldn't even go number 1 in there. I ended up gagging for the next 5 min
About what you’d expect from a hospital cafeteria. Everything closes early, the Tims only serves drinks. Or cold day old fridge items.
Atmosphere: 1
Food: 1
Service: 1
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