I rated all low because this Montanas has been permanently closed but until I got there I had no idea. Open Table and Montanas need to be in touch with each other. I had a reservation and a closed restaurant and then did not have a place for dinner as the other restaurants were busy and could not accommodate us. It was extremely disappointing.
MyrnaG
Three servers didn't show up for their shift apparently so service was slow. That can be excused. Front checkin was very friendly. Our server seemed very distracted. Food arrived cold . Won't return anytime soon.
Kaydenb
The food was absolutely disgusting, tasted like it sate their for house, they ran out of half the food orders and still made us pay for 80 dollars worth of food we could barley eat. The service was slow took them about 45 minutes to get our food out and no one even asked to refill our drinks. The only good thing about our experience was the server who was very nice and polite. If we could have only paid him we would have. Wish we could have got half of or a refund. HORRIBLE PLACE AND WILL NEVER RECOMMEND.
WendyP
We dined on Boxing Day and a delivery truck did not show up. They called and informed us prior to our arrival and let us know at the front desk. We still got what we wanted (other than veggies) and it was quite tasty and fast. Overall still a good experience. Prices are very fair.
Greg homan
So sad it's closing, I've been coming here since I was young and montanas will be truly missed.Our server Roanne, treated us with spectacular service. I hope she knows she sets a standard to customer service.
Jess Gannon
The food was great but the service was stellar. So nice to finally get out with my kids and enjoy an entire evening as a family while being completely accommodated by the team here! Our server Laurel made it even better. She was attentive and made our night much more enjoyable. I'll be sure to ask for her by name next time we can swing a family night out! Thank you Laurel.
LukeDuke
Service was top notch! Kitchen must have been on its first day on the job. Medium rare steak came out almost well done. Took three tries to get the bbq chicken wrap done properly. Still a good experience based on the fact the server went above and not one and discounted our meal. Kitchen staff, pull yourselves together.
dianal
Victoria was our server...professional, personal, made our family feel like 'at home'. Both Manageress and Victoria had to deal with an inebriated customer who came the front door Thanksgiving Monday. As we were seated right at the front he sauntered over and and was asking us for money. Both employees dealt with him in a very professional, assertive and dignified owner. His mannerisms had frightened my 87 year old dad. We don't usually have family meals in western Canadian restaurants but mostly ethnic restaurants in Calgary-Chinese, Vietnamese, Japanese, Thai, Indian. This was our first meal at Montana's.
942magdalenaj
I heard good things about Montana's and their menu looked pretty good for both kids and adults. This was going to be my fist visit to Montana's. I booked a table for 6 for 6 pm on a weekday. We arrived and the place was pretty empty. We ordered drinks and decided on the menu. Waitress was very nice and she came back to take our food order. My mother wanted a steak with a baked potato. Waitress said they might be out but she went to check. We were wondering how at 6 pm they could already be out with hardly anyone there. Another one of my family members also wanted a baked potato and both of them were quite unhappy. Waitress came back and said that only 1 was left. My mom, the birthday girls is upset, her significant other is pissed, but he orders mashed potatoes. But wait, they are out of mashed potatoes as well. How can that be? Anyway unhappily they ordered fries. I placed an order for the apple pecan salad ......wait for it......they are out of pecans and they do not have field greens but they can give me lettuce instead....fine whatever. Now everyone is unhappy but we finish placing order. Maybe drinks will help. Waitress finally brings drinks after 20 minutes. 15 minutes later we are informed that the baked potato is no longer available by the manager. Unbelievable
Suzette Gorospe-Traboulsee
Drinks were very good ?Starter was so delicious and cheesy ?We had 3 rounds of all you can eat ribs.Ribs were very tasty and freshly hot.My sirloin, perfectly cooked as requested and juicy steak ?
Appreciated the call ahead and birthday recognition. Disappointed that pecans were not in my salad as advertised and I was not warned. Loved coloring although more colors would be nice. Service was great!
HeatherM
Overall service was very good, however, it was felt the mac&cheese was a bit undercooked and the steak & baked potato could have been served hotter. Thanks to Hannah good job ?
Christina Derwee
The service was very slow for us and it took a long time to order. The manager apologized and comped our meals. The ribs were very good and overall we were happy with the food (we did have to ask for a few missing sides). Despite the manager coming around, service was still slow for the entireity of the meal. We will give this restaurant a second chance because we appreciated the effort and enjoyed the food. Hopefully the next visit will be better.
Kyra Swanson
We got there expecting to have to wait a bit before being seated but we got a table right away. Our server Megs was fantastic, happy and friendly. The food came out quick and hot. It was a great dinner with no complaints.
CJ Wong
I've been here many times but never been this disappointed. Went here with a couple buddies for All You Can Eat Ribs here.I would advise everyone not to order All You Can Eat Ribs and just order something else. The first rack of ribs was fantastic! When I ordered for a second round, they will give you a half rack (which is fine) but VERY dry and does not have a lot of flavour in it. I thought it was just a mistake so I ordered another one and that was even worse! I told our waitress because there's something wrong with the ribs that I'm getting and she said she'll tell the chefs. I ordered my 3rd half rack and I feel like they didn't change anything and it was the worst compared to all of it. Really leaves me questioning the customer service here.I ordered dessert just to let it go and at least I was satisfied with it. Highly recommend it (forgot the name already).Overall, this restaurant has downgraded when all the restrictions are lifted and I'm very disappointed. Came here many times and that will be my last visit. If you haven't eaten in this restaurant, try and see for yourself. It may be a different scenario.
I rated all low because this Montanas has been permanently closed but until I got there I had no idea. Open Table and Montanas need to be in touch with each other. I had a reservation and a closed restaurant and then did not have a place for dinner as the other restaurants were busy and could not accommodate us. It was extremely disappointing.
Three servers didn't show up for their shift apparently so service was slow. That can be excused. Front checkin was very friendly. Our server seemed very distracted. Food arrived cold . Won't return anytime soon.
The food was absolutely disgusting, tasted like it sate their for house, they ran out of half the food orders and still made us pay for 80 dollars worth of food we could barley eat. The service was slow took them about 45 minutes to get our food out and no one even asked to refill our drinks. The only good thing about our experience was the server who was very nice and polite. If we could have only paid him we would have. Wish we could have got half of or a refund. HORRIBLE PLACE AND WILL NEVER RECOMMEND.
We dined on Boxing Day and a delivery truck did not show up. They called and informed us prior to our arrival and let us know at the front desk. We still got what we wanted (other than veggies) and it was quite tasty and fast. Overall still a good experience. Prices are very fair.
So sad it's closing, I've been coming here since I was young and montanas will be truly missed.Our server Roanne, treated us with spectacular service. I hope she knows she sets a standard to customer service.
The food was great but the service was stellar. So nice to finally get out with my kids and enjoy an entire evening as a family while being completely accommodated by the team here! Our server Laurel made it even better. She was attentive and made our night much more enjoyable. I'll be sure to ask for her by name next time we can swing a family night out! Thank you Laurel.
Service was top notch! Kitchen must have been on its first day on the job. Medium rare steak came out almost well done. Took three tries to get the bbq chicken wrap done properly. Still a good experience based on the fact the server went above and not one and discounted our meal. Kitchen staff, pull yourselves together.
Victoria was our server...professional, personal, made our family feel like 'at home'. Both Manageress and Victoria had to deal with an inebriated customer who came the front door Thanksgiving Monday. As we were seated right at the front he sauntered over and and was asking us for money. Both employees dealt with him in a very professional, assertive and dignified owner. His mannerisms had frightened my 87 year old dad. We don't usually have family meals in western Canadian restaurants but mostly ethnic restaurants in Calgary-Chinese, Vietnamese, Japanese, Thai, Indian. This was our first meal at Montana's.
I heard good things about Montana's and their menu looked pretty good for both kids and adults. This was going to be my fist visit to Montana's. I booked a table for 6 for 6 pm on a weekday. We arrived and the place was pretty empty. We ordered drinks and decided on the menu. Waitress was very nice and she came back to take our food order. My mother wanted a steak with a baked potato. Waitress said they might be out but she went to check. We were wondering how at 6 pm they could already be out with hardly anyone there. Another one of my family members also wanted a baked potato and both of them were quite unhappy. Waitress came back and said that only 1 was left. My mom, the birthday girls is upset, her significant other is pissed, but he orders mashed potatoes. But wait, they are out of mashed potatoes as well. How can that be? Anyway unhappily they ordered fries. I placed an order for the apple pecan salad ......wait for it......they are out of pecans and they do not have field greens but they can give me lettuce instead....fine whatever. Now everyone is unhappy but we finish placing order. Maybe drinks will help. Waitress finally brings drinks after 20 minutes. 15 minutes later we are informed that the baked potato is no longer available by the manager. Unbelievable
Drinks were very good ?Starter was so delicious and cheesy ?We had 3 rounds of all you can eat ribs.Ribs were very tasty and freshly hot.My sirloin, perfectly cooked as requested and juicy steak ?
Restaurantji Recommends
Appreciated the call ahead and birthday recognition. Disappointed that pecans were not in my salad as advertised and I was not warned. Loved coloring although more colors would be nice. Service was great!
Overall service was very good, however, it was felt the mac&cheese was a bit undercooked and the steak & baked potato could have been served hotter. Thanks to Hannah good job ?
The service was very slow for us and it took a long time to order. The manager apologized and comped our meals. The ribs were very good and overall we were happy with the food (we did have to ask for a few missing sides). Despite the manager coming around, service was still slow for the entireity of the meal. We will give this restaurant a second chance because we appreciated the effort and enjoyed the food. Hopefully the next visit will be better.
We got there expecting to have to wait a bit before being seated but we got a table right away. Our server Megs was fantastic, happy and friendly. The food came out quick and hot. It was a great dinner with no complaints.
I've been here many times but never been this disappointed. Went here with a couple buddies for All You Can Eat Ribs here.I would advise everyone not to order All You Can Eat Ribs and just order something else. The first rack of ribs was fantastic! When I ordered for a second round, they will give you a half rack (which is fine) but VERY dry and does not have a lot of flavour in it. I thought it was just a mistake so I ordered another one and that was even worse! I told our waitress because there's something wrong with the ribs that I'm getting and she said she'll tell the chefs. I ordered my 3rd half rack and I feel like they didn't change anything and it was the worst compared to all of it. Really leaves me questioning the customer service here.I ordered dessert just to let it go and at least I was satisfied with it. Highly recommend it (forgot the name already).Overall, this restaurant has downgraded when all the restrictions are lifted and I'm very disappointed. Came here many times and that will be my last visit. If you haven't eaten in this restaurant, try and see for yourself. It may be a different scenario.
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