Customers` Favorites
Customers` Favorites
“I will buy some dessert for my friends here“
Customers` Favorites
“Had a cake delivered for my mom's birthday in downtown Calgary. Delivery was on time, cake was absolutely beautiful (mango mousse) and the service was quick and friendly. They even added a cute message on the cake. Would definitely recommend this bakery.“
Customers` Favorites
“This place is an absolute 5-star gem that never disappoints! From the moment you walk in, the irresistible aroma of fresh-baked treats welcomes you, and every bite of their cakes and pastries is pure perfection, moist, flavorful, and beautifully crafted with the finest ingredients. Whether you’re craving a rich chocolate indulgence, a light fruity delight, or one of their signature specialties, everything tastes homemade with love and care. What truly sets them apart is their incredibly friendly and attentive staff, who greet you with warm smiles, offer great recommendations, and make every visit feel special. If you're looking for exceptional quality, mouthwatering flavors, and outstanding service, this is the perfect spot! Highly recommended.“
“The matcha was pretty good, really liked the aesthetic of it and the desserts all looked good and was hard to choose. Small area, so can be tricky to find seating if you choose to sit and eat as they run cake decorating. Would come again to try their other baked goods! 😀“
Customers` Favorites
“Forgot to catch the name of the employees working but placed a pickup order for some gifts. They went above and beyond by offering me two extra desserts on the house when two of my choices were not available (which was honestly not needed as the replacement ones were just as good, but very much appreciated). Incredible service and pastries“
Customers` Favorites
“I recently had the unfortunate experience of ordering a birthday cake from Sucre for a special celebration, and I must say it was a disappointment from start to finish. The entire process, from placing the order to the delivery, left me frustrated and dissatisfied. Firstly, I ordered the cake well in advance to ensure it would be delivered on time for the birthday celebration. Unfortunately, Sucre failed to fulfill this basic expectation. The cake was not ready and to make matters worse, it was delivered frozen. This unexpected twist was not communicated beforehand, and it left me scrambling to find an alternative dessert for the celebration. Upon contacting Sucre's manager/ owner Yin Sung to express my dissatisfaction, I was met with indifference. She offered no sincere apology for the inconvenience caused and merely explained that the cakes are delivered frozen to ensure freshness. To add insult to injury, Sucre was unwilling to provide a full refund for the subpar service and the inconvenience caused. Instead, they offered a partial refund, which I found inadequate given the magnitude of the disappointment. A company that prides itself on delivering exquisite cakes should also prioritize customer satisfaction, especially when they fail to meet their own delivery commitments. In conclusion, my experience with Sucre was far from satisfactory. The late delivery of a frozen cake and the lack of a genuine apology or a full refund left a bitter taste in my mouth. I would caution others considering Sucre for special occasions to think twice and explore alternative options that prioritize both quality and customer service.“
Customers` Favorites
“I recently had the unfortunate experience of ordering a birthday cake from Sucre for a special celebration, and I must say it was a disappointment from start to finish. The entire process, from placing the order to the delivery, left me frustrated and dissatisfied. Firstly, I ordered the cake well in advance to ensure it would be delivered on time for the birthday celebration. Unfortunately, Sucre failed to fulfill this basic expectation. The cake was not ready and to make matters worse, it was delivered frozen. This unexpected twist was not communicated beforehand, and it left me scrambling to find an alternative dessert for the celebration. Upon contacting Sucre's manager/ owner Yin Sung to express my dissatisfaction, I was met with indifference. She offered no sincere apology for the inconvenience caused and merely explained that the cakes are delivered frozen to ensure freshness. To add insult to injury, Sucre was unwilling to provide a full refund for the subpar service and the inconvenience caused. Instead, they offered a partial refund, which I found inadequate given the magnitude of the disappointment. A company that prides itself on delivering exquisite cakes should also prioritize customer satisfaction, especially when they fail to meet their own delivery commitments. In conclusion, my experience with Sucre was far from satisfactory. The late delivery of a frozen cake and the lack of a genuine apology or a full refund left a bitter taste in my mouth. I would caution others considering Sucre for special occasions to think twice and explore alternative options that prioritize both quality and customer service.“
Customers` Favorites
“The best pastries in the world. That’s all you need to know.“
Customers` Favorites
“very very good. so moist and icing is amazing“
Customers` Favorites
“very very good. so moist and icing is amazing“
Customers` Favorites
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“We ordered a cake for our elopement and were incredibly impressed with the entire experience. The cake was absolutely stunning and tasted just as amazing as it looked. Our guests couldn’t stop talking about how delicious it was.
The ordering process was seamless, communication with Vicki was excellent, and pickup was quick and easy. We couldn’t have been happier with our choice and would highly recommend this bakery to anyone looking for a beautiful and delicious cake for a special occasion.“