Phil's Restaurants
3210 17 Ave SE, Calgary
(403) 272-1007
Recent Reviews
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Suzanne is a great server. Great personality
Atmosphere: 4
Food: 5
Service: 5
Suzanne was very kind. Had a cozy lunch on a winter day.
Food: 5
This restaurant is run down, dated and needs some attention. That's where the compliments end.
Our server refused to both pick up and place glasses or plates and instead handed them to us or told us to hand them to her. She was lazy on every level and made her displeasure abundantly clear when she had to make return trips to the table. This was evident at other tables as well.
Our glasses were dirty. The food was worse. I ordered Eggs Benny, with medium poached eggs and a side of bacon. The eggs were grossly undercooked, which was shocking because the plate was so hot it nearly burned me when she handed it over, with a napkin in her hand. And the bacon was so overcooked it must have been cooked an hour before and left sitting under a heat lamp.
When I requested the eggs be cooked properly, as any breakfast cook should be able to do, they came back out poached hard. These eggs were not re-cooked as the 7 minute wait would indicate, but rather microwaved. Hungry and not willing to send my meal back for a third try, I resigned myself to eat what I hadn't ordered and as soon as I had my first bite, my friend spotted a hair on the plate. That was it, I asked for it to be removed from both the table and the bill. The server boldly told me to give her the plate and made zero apology or effort to resolve the issue.
My friend ordered five potato pancakes and well-done beef chubbies, the pancakes were borderline burnt and the chubbies cooked as usual. Five potato pancakes should come with two apple sauce and sour cream, but only comes with one, the same as an order of three.
When the bill arrived, the Benny was not removed even though she rudely informed us it had been. We did, however, appreciate the senior's discounts she applied even though we aren't seniors.
Having shown up eager to have a nice breakfast with an old friend, it very quickly turned unpleasant with one of us leaving having eaten only an order of overcooked bacon, it was beyond disappointing.
Having the server be rude right thru the payment was worthy of a poor review. She is not the right person for the job. She clearly isn't enjoying it one bit.
Our visit was Sunday, November 30th, between 12 and 1 pm, and the dining room was mostly empty with 3 tables seated.
Atmosphere: 2
Food: 1
Service: 1
Brittney the server was the highlight. The food was mediocre.
Atmosphere: 3
Food: 2
Service: 5
Susanne was amazing thank you.
Atmosphere: 5
Food: 5
Service: 5
Food was good. Presentation good. Our waitress Suzanne lovely. Decor outdated. Prints on walls sun bleached over time. Cutlery awesome, felt sturdy in the hand.
Atmosphere: 4
Food: 4
Service: 5
Great breakfast and service
Atmosphere: 5
Food: 5
Service: 5
Susanne is soo awesome and helpful. Alwayd there with a smile and a warm greeting.
The food is amazing and has such a personal touch.
This place really makes my Saturday!!😆
Atmosphere: 5
Food: 5
Service: 5
We were served by Suzanne, she is an amazing server. She makes our dining experience amazing.
Atmosphere: 5
Food: 5
Service: 5
Fast, friendly service from our server, Brittany, and food was hot and excellent!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excellent service, very nice workers.Brittany was our server and she was so kind and helpful.
Atmosphere: 5
Food: 5
Service: 5
Sherry was a wonderful server and made mine and my friends experience welcoming
Atmosphere: 5
Food: 5
Service: 5
Brittany was an excellent server (hope I spelt it right)
Atmosphere: 5
Food: 5
Service: 5
Brittany was great and welcoming
Atmosphere: 5
Food: 5
Service: 5
Brittany was awesome
Atmosphere: 5
Food: 5
Service: 5
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