I always get the Caramel Corretto. Dirdh created a great tasting one, with a smile 😀 He was very kind. I was in and out but enjoyed the café and it was clean.
Atmosphere: 5
Food: 5
Service: 5
Kenneth Vu
The buff barista was on his phone and felt like he was not interested in providing customer service
Atmosphere: 5
Food: 5
Service: 3
Ann
Terrible experience. The two lady/maybe girls working there were more busy talking between themselves instead of talking the other. The only reason I went there because tim hortons was closed. The creamer jug was empty and by the time they brought the refill,my coffee was cold. Absolute nuisance. Like you guys had four customers in the store why do we have to receive so many incompetence?
Atmosphere: 1
Food: 1
Service: 1
Spencer Patterson
Always friendly, always good coffee.
Jaime Miller
Fantastic Second Cup. Clean. Friendly and consistent staff. A great addition to the neighbourhood.
Atmosphere: 5
Food: 5
Service: 5
Jessica Vrz
I order from here 2-3 times a week on Uber eats and they never miss. The drinks are always made perfectly and taste so good. Never change what you guys are doing🙏🏼
Food: 5
Service: 5
Megan Harris
I was deeply dissatisfied with my recent order from your franchise. Our order took 2 and a half hours to arrive, and after the first 45 mins, I tried calling the store multiple times to get an update as to where our order was. After the 5th or 6th attempt, I finally heard back from the store saying that they don’t accept delivery requests online (the Second Cup website), and I had to use Door Dash or Skip. This is fine, but the website shouldn’t have allowed me to choose a location that does not participate in said delivery. I asked about how I could go about getting a refund, and I was told to contact the Second Cup head office directly. I phoned twice, and never got through.
To my surprise, after 2.5 hours, I got a text saying that our order was on its way. Once it showed up, the drinks were terribly underwhelming. One latte tasted extremely burnt/bitter, and another was super sweet (asked for half sweet). The one that was super sweet was supposed to be completely plant based as I have a dairy allergy as stated in the order, however, I had an allergic reaction to the beverage.
I am not one to complain as I spent several years working as a barista in the past, but this service was appalling. Not to mention, we paid $30 for 3 poorly made drinks. I will not be ordering from Second Cup going forward.
Hargurjit minhas
Great service
Atmosphere: 5
Food: 5
Service: 5
Jacqueline S
Tirth and Sumeya are the nicest and best! Best standard forAll coffee shops! Peaceful atmosphere!
5/5 stars at Second Cup was exceptional! The girl with hijab recommended the caramel frappe, and it was absolutely delicious! Her warm hospitality and expert suggestion made my day. Highly recommend this location
최PD
The café near the library is a popular spot for people to work individually or have light conversations, but the music is too loud, making it difficult to concentrate.
Atmosphere: 3
Service: 1
Meryem Celik
Amazing loved the food and very nice service.
Atmosphere: 5
Food: 5
Service: 5
Jasleen Sandhu
Great customer service, best experience ever had
Atmosphere: 5
Food: 5
Service: 5
Sanjay Mangat
Best for beverages and breakfast and the service of the employees is very good.
I always get the Caramel Corretto. Dirdh created a great tasting one, with a smile 😀 He was very kind.
I was in and out but enjoyed the café and it was clean.
Atmosphere: 5
Food: 5
Service: 5
The buff barista was on his phone and felt like he was not interested in providing customer service
Atmosphere: 5
Food: 5
Service: 3
Terrible experience. The two lady/maybe girls working there were more busy talking between themselves instead of talking the other. The only reason I went there because tim hortons was closed. The creamer jug was empty and by the time they brought the refill,my coffee was cold. Absolute nuisance. Like you guys had four customers in the store why do we have to receive so many incompetence?
Atmosphere: 1
Food: 1
Service: 1
Always friendly, always good coffee.
Fantastic Second Cup. Clean. Friendly and consistent staff. A great addition to the neighbourhood.
Atmosphere: 5
Food: 5
Service: 5
I order from here 2-3 times a week on Uber eats and they never miss. The drinks are always made perfectly and taste so good. Never change what you guys are doing🙏🏼
Food: 5
Service: 5
I was deeply dissatisfied with my recent order from your franchise. Our order took 2 and a half hours to arrive, and after the first 45 mins, I tried calling the store multiple times to get an update as to where our order was. After the 5th or 6th attempt, I finally heard back from the store saying that they don’t accept delivery requests online (the Second Cup website), and I had to use Door Dash or Skip. This is fine, but the website shouldn’t have allowed me to choose a location that does not participate in said delivery. I asked about how I could go about getting a refund, and I was told to contact the Second Cup head office directly. I phoned twice, and never got through. To my surprise, after 2.5 hours, I got a text saying that our order was on its way. Once it showed up, the drinks were terribly underwhelming. One latte tasted extremely burnt/bitter, and another was super sweet (asked for half sweet). The one that was super sweet was supposed to be completely plant based as I have a dairy allergy as stated in the order, however, I had an allergic reaction to the beverage. I am not one to complain as I spent several years working as a barista in the past, but this service was appalling. Not to mention, we paid $30 for 3 poorly made drinks. I will not be ordering from Second Cup going forward.
Great service
Atmosphere: 5
Food: 5
Service: 5
Tirth and Sumeya are the nicest and best! Best standard forAll coffee shops! Peaceful atmosphere!
Atmosphere: 5
Service: 5
Good experience
Vegetarian options: Icecream
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
5/5 stars at Second Cup was exceptional! The girl with hijab recommended the caramel frappe, and it was absolutely delicious! Her warm hospitality and expert suggestion made my day. Highly recommend this location
The café near the library is a popular spot for people to work individually or have light conversations, but the music is too loud, making it difficult to concentrate.
Atmosphere: 3
Service: 1
Amazing loved the food and very nice service.
Atmosphere: 5
Food: 5
Service: 5
Great customer service, best experience ever had
Atmosphere: 5
Food: 5
Service: 5
Best for beverages and breakfast and the service of the employees is very good.
Atmosphere: 5
Food: 5
Service: 5
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