Tim Hortons

Store Manager Precious misbehaved and did not hand over the order despite waiting for over 15 minutes.

This is a chain so take this review knowing to expect that it should be the same at all Tim locations. I’ve been here many times and usually get a medium dark roast with 3 oat milk, 2 Splenda. I also frequent the downtown locations. The farmers bacon breakfast wrap is my fave item. I rarely get donuts or sweets but have had the cookies and timbits. Standard sugar coated dough balls. Nothing unique here. I do enjoy the summer seasonal drinks. Service is good but the business model is based on high turnover. I have found that many locations aren’t as efficient as they could be and often gave huge lineups at certain times of day. An overall reliable place for a wrap or bagel or snack. You can find a Tim’s almost anywhere in Canada when travelling so the reliability and comfort of knowing what to expect is a bonus for many.

Overall, it was a great experience with kids . Multiple doughnut options for kids

Awesome

This is the absolutely slowest Tim Hortons I have ever been to. 18 minutes for 2 breakfast sandwiches is appalling at best. The place is maybe 70% full. Stear clear if you have anything to do this century.

Great place

It's usually a bit less crowded than most Tim's, if that's what you like. Clean, lots of parking, outdoor tables available.

Typical Tim’s!

I usually don’t leave reviews, but I felt it was necessary to share my recent experience. The tables were extremely dirty, with straw wrappers scattered everywhere, and the floor was just as messy. It’s clear that the staff aren’t taking the time to clean up between customers, which creates a very unpleasant dining environment.

However, the main reason I’m writing this is because of the unacceptable service I received from one of the staff members. I believe her name was Bhashki. She was incredibly rude to both me and my friends. When I asked for an iced coffee, she flat-out refused to give me one—which is absolutely absurd. I asked again, and she responded dismissively with, “No, you want Ice Capp?” I clearly said no, yet she still added it to my tab without my consent. I only realized this when I saw the receipt.

To make matters worse, my friend asked for one donut and then decided to add another. In response, she rolled her eyes at us—completely unprofessional and disrespectful behavior.

This kind of attitude is unacceptable, and I hope management takes this seriously. Cleanliness and basic customer respect should be a priority.

A woman that served me I think by the name of Bhashki was very rude and gave me attitude.

Located in a busy commercial zone, has a great variety of foods on the menu compared to other locations around town, and the service was excellent and fast. The facilities and hygiene are sometimes concerning tho

The food was very fresh, and the staff was very nice. Looking forward to coming back!

Good and prompt service

Always loved their donuts, so when I got given a gift card. I bought them and a drink.

I always come to this location and I feel that this staff BUMIKA dont like her job. You know why?, everytime she take our order she dont smile, she would talk to us sideways while her arms are resting on the countertop. it was ok when it happened the first time but she always does this.

When I tried talking to the manager to tell my concern about BUMIKA, she just told me that “PEOPLE ARE DIFFERENT”, so does that mean just because people are different, acting that way is okay? SMILE WILL MAKE A BIG DIFFERENCE IN EVERY CUSTOMER.

When you work in a customer service, you get trained on what you should do and how you should act when there’s a customer so they’ll feel welcome. People come back when they get a good experience.

SMILE AND GREET ALWAYS.