Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
2726 141 St SW, Edmonton
(780) 756-8464
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Dairy Queen Reviews
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I ordered a French vanilla moolatte, instead of telling me that they don’t have that, they gave me some kind of an alternate drink and what was supposed to whipping cream on top, it was some artificial gross stuff. I drove away, and realized I had been given the wrong stuff. Poor customer service!
Ratings
Menu
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 2AM |
| Saturday | 10:30AM - 2AM |
| Sunday | 10:30AM - 12AM |
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Dairy Queen Grill & Chill is known for its exceptional customer service, featuring a friendly and customer-oriented staff. They serve high-quality food, such as fresh and hot onion rings, and their famous Blizzards, which many consider the best. The restaurant maintains a clean environment, including clean washrooms, and offers ample parking. It is a great spot to dine in or grab a quick treat.
However, some recent feedback indicates that there are areas for improvement. The milkshake machine has been noted to be loud, making it hard for customers to hear their orders. Customers have also pointed out issues with the narrow paper straws used for milkshakes, which they feel do not match the quality of the drinks.
While the food generally meets DQ standards, there have been reports of slower service, especially at the drive-thru. There was also a surprising instance where customers were asked to show ID at the drive-thru window, which is unusual and raised concerns. Some customers feel that management’s responses to reviews are not effective, suggesting that immediate attention to customer issues would be more beneficial. Despite these concerns, Dairy Queen Grill & Chill continues to be a popular choice for those looking to enjoy classic fast food.