McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours:
11053 Ellerslie Rd SW, Edmonton
(780) 414-8338

About McDonald's

McDonald's is a well-known fast-food restaurant that offers a variety of menu items. The reviews provide a mixed perspective on the establishment. One customer praised the friendly service of an employee named Tara, who they felt deserved a raise, and also enjoyed the food. Another customer, Tuffito, expressed a preference for the Egg McMuffins. However, some customers found the restaurant's new loyalty program and app to be confusing and difficult to use, with even the employees struggling to understand it. Additionally, a few customers noted that the restaurant does not always accommodate dietary restrictions well. Overall, the reviews suggest that McDonald's provides a quick and convenient dining option, but there are some areas where the restaurant could improve, such as better training for employees on the loyalty program and more flexibility in accommodating dietary needs.

Recent customer reviews indicate that service can be inconsistent. One customer mentioned that when they asked for more ketchup at the drive-thru, they only received one packet, and their fries were cold and soggy, though staff replaced them quickly. On a different visit, the night drive-thru team was very good; they worked fast, were friendly, and delivered food with a smile, making the experience much better than past visits. Many customers find the drive-thru here to be faster and more reliable than at other nearby McDonald's locations, with food consistently served hot. While inside cleanliness and bathroom conditions can vary, overall, people prefer this location for quick service and good food.

Customers' Favorites

McDonald's Reviews

2.4
212 ratings
Restaurantji Rating
5
18%
4
14%
3
14%
2
10%
1
44%
Food
2.8
Atmosphere
2.7
Service
2.6

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Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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