McDonald's

Name: McDonald's
Address: 10520 111 Ave NW, Edmonton, Alberta, T5G 0B6, Canada
Telephone: (780) 414-8301
Price range: $
Rating: 2.5

$ • Fast Food, Burgers, Coffee Shops

Hours:
10520 111 Ave NW, Edmonton
(780) 414-8301

Menu Order Online

About McDonald's

McDonald's offers a variety of fast food options and the best coffee, making it a favorite spot for many. The staff is friendly and efficient, handling orders and coupons with ease. The food is generally good, though some items may be slightly cold. The restaurant is kept clean, located in a large mall parking lot. Situated in a rough area, the premises are patrolled by Assertive Security Services, ensuring a safe environment.

Recent experiences include issues with refill policies, as a customer was charged 50 cents to refill a water bottle after being told they couldn't fill it, but was able to fill a cup with pop instead. Some orders experienced missing items, such as straws for apple juices or toys in Happy Meals, highlighting the importance of checking items before delivery. When ordering from Uber Eats, a customer received a spicy habanero McChicken that was too saucy and fell apart due to extra sauce. Additionally, some customers faced payment issues with the app, resulting in having to wait in line to pay with cash.

Customers have noted that the food and drinks are alright, but other locations seem to be better. The amount of homeless people in the area and the drive-through can be concerning. The day crew staff is reported to be young and disrespectful, with multiple arguments and disruptions observed inside the restaurant. However, the morning staff is described as great and well-versed. One customer praised a particularly exceptional staff member, Brooklyn, for her excellent customer service and upselling skills.