Slowest McDonald's in the city. Avoid unless you wanna pull up and wait. I recommend a different location, this one is slipping into the abyss.
Atmosphere: 1
Food: 2
Service: 1
Stacie Chevrefils-Brummet
This is my morning stop on my way to work. Every visit I am greeted with big smiles and great service. This McD’s has a super morning crew and they should be commended for their kindness and efficiency. Thank you for making the commute a better one!
Service: 5
Natasha Dombrosky
I ordered two black coffees with cream and Splenda on the side. There was no cars in front of me in the drive through and I had to wait to place my order. Then I had to pull forward and waited ten minutes for my coffees. They both had cream in them and I had to go into the restaurant to get the Splenda. This is the worst McDonald’s. I go there all the time and have always had to wait and never received the correct order…. Even for a coffee. This is by far the worst McDonald’s in Edmonton
Atmosphere: 1
Food: 1
Service: 1
Ray
15-20 minute wait for a Kids Meal. No communication whatsoever… I didn’t know that people were even working here.
Atmosphere: 2
Food: 2
Service: 1
Leon Cao
Very limited dine in space due to the location. Drive through may be a better choice.
Atmosphere: 2
Food: 5
Service: 5
Warren Woodcox
Dirty Short staffed Order machines have no receipts No cleanup at all drink station is dirty No parking
Atmosphere: 1
Food: 4
Service: 1
Qais Alikhil
Never use the drive thru here. You will regret for more than15 minutes wait in week days
thai nham
I am writing to formally complain about my recent order at this location This is now the second time I have ordered a bagel with cream cheese and received an extremely small amount. While cream cheese was added, the portion was so minimal that it barely covered the bagel. This is not acceptable, especially since this issue has happened more than once. I expect consistency and proper portion standards when I pay for a product. Please address this issue with your team to ensure it does not continue happening. I would appreciate a refund or replacement for my order.
Food: 1
Service: 1
Perry Behling
They have the absolute longest wait times through the driver through. My coffee is never stirred properly and I'm not going back there anymore.
Atmosphere: 3
Food: 4
Service: 1
Kartik Ghai
Just ordered a mac spicy meal rest was fine just missing the lower half of my burger, also to mention had to wait 6-7 mins for fresh sandwich just to go home and find half of it missing
Every single time I go to this location or place and order for delivery I am missing items! Whether it be dipping sauces i paid for “add ons or substitutes, nuggets a burger etc. Called the store and what sounded like a teenage boy with a very bad attitude answered saying he was the skip manager and told me to go somewhere else. NP! I suggest senior management look hit this guys customer service skills and educate him on how to avoid escalating issues. Never going back!
Atmosphere: 1
Food: 1
Service: 1
Andie Bergevin
Thank you Leah for the amazing customer service 🙌 ❤️ made the day with the kids by fixing a mistake on an order by providing ice cream as a trade off!
Atmosphere: 5
Food: 5
Service: 5
Melly
This MacDonalds gets 5 stars because of their staff member named -Alex- every morning i get a coffee on my way to the hospital for work - every time this young gentleman is working, he is so happy so friendly so welcoming and just exactly who i love to see so early in the morning - Good job kid!!! Keep you the good work and great customer service - other staff at this location should be like Alex !!!
Atmosphere: 5
Food: 4
Service: 5
Bailey C
This restaurant gave me food poisoning but the app does not allow me to report this issue.
Slowest McDonald's in the city. Avoid unless you wanna pull up and wait. I recommend a different location, this one is slipping into the abyss.
Atmosphere: 1
Food: 2
Service: 1
This is my morning stop on my way to work. Every visit I am greeted with big smiles and great service. This McD’s has a super morning crew and they should be commended for their kindness and efficiency. Thank you for making the commute a better one!
Service: 5
I ordered two black coffees with cream and Splenda on the side. There was no cars in front of me in the drive through and I had to wait to place my order. Then I had to pull forward and waited ten minutes for my coffees. They both had cream in them and I had to go into the restaurant to get the Splenda. This is the worst McDonald’s. I go there all the time and have always had to wait and never received the correct order…. Even for a coffee. This is by far the worst McDonald’s in Edmonton
Atmosphere: 1
Food: 1
Service: 1
15-20 minute wait for a Kids Meal. No communication whatsoever… I didn’t know that people were even working here.
Atmosphere: 2
Food: 2
Service: 1
Very limited dine in space due to the location. Drive through may be a better choice.
Atmosphere: 2
Food: 5
Service: 5
Dirty
Short staffed
Order machines have no receipts
No cleanup at all
drink station is dirty
No parking
Atmosphere: 1
Food: 4
Service: 1
Never use the drive thru here. You will regret for more than15 minutes wait in week days
I am writing to formally complain about my recent order at this location This is now the second time I have ordered a bagel with cream cheese and received an extremely small amount.
While cream cheese was added, the portion was so minimal that it barely covered the bagel. This is not acceptable, especially since this issue has happened more than once.
I expect consistency and proper portion standards when I pay for a product. Please address this issue with your team to ensure it does not continue happening. I would appreciate a refund or replacement for my order.
Food: 1
Service: 1
They have the absolute longest wait times through the driver through.
My coffee is never stirred properly and I'm not going back there anymore.
Atmosphere: 3
Food: 4
Service: 1
Just ordered a mac spicy meal rest was fine just missing the lower half of my burger, also to mention had to wait 6-7 mins for fresh sandwich just to go home and find half of it missing
Restaurantji Recommends
“They hung up the phone on me”
Every single time I go to this location or place and order for delivery I am missing items! Whether it be dipping sauces i paid for “add ons or substitutes, nuggets a burger etc.
Called the store and what sounded like a teenage boy with a very bad attitude answered saying he was the skip manager and told me to go somewhere else. NP! I suggest senior management look hit this guys customer service skills and educate him on how to avoid escalating issues. Never going back!
Atmosphere: 1
Food: 1
Service: 1
Thank you Leah for the amazing customer service 🙌 ❤️ made the day with the kids by fixing a mistake on an order by providing ice cream as a trade off!
Atmosphere: 5
Food: 5
Service: 5
This MacDonalds gets 5 stars because of their staff member named -Alex- every morning i get a coffee on my way to the hospital for work - every time this young gentleman is working, he is so happy so friendly so welcoming and just exactly who i love to see so early in the morning - Good job kid!!! Keep you the good work and great customer service - other staff at this location should be like Alex !!!
Atmosphere: 5
Food: 4
Service: 5
This restaurant gave me food poisoning but the app does not allow me to report this issue.
Check your bag
Atmosphere: 3
Food: 3
Service: 1
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