Whenever I come to this location, they never have dates for the almond date with Flax Smoothie, and there's so much leftover ice in my green mango boost smoothie. Tried asking for half-sweetened and got denied get every other location does it.It's disappointing knowing its At least 7$ for a smoothie..
Anne Torres
Please train your staff how to make a matcha latte. Is it very simple! A nice steam milk with matcha powder. If you dislike your job so much. Please quit. I have to pay $7 for my drink.
Atmosphere: 2
Food: 1
Service: 1
Wayne Smith
We have been getting the same drink (Caramel Frappe) for about 3 years or so now. Within the last 6-8 months the quality of these drinks have take a sharp decline. No flavor at all and even adding an extra shot of espresso doesn't help. Time to smarten up there Second Cup cause there are LOTS of other places here that make the same type of drink for the same kind of money and they will now get all of our business.....
Atmosphere: 1
Food: 1
Service: 1
Shane
Friendly people but their caramel frappe tastes like a doormat. Need better training.
Atmosphere: 2
Food: 1
Service: 4
Aubrey Lagata
Front counter attendants are lowkey rude and shady. Was not friendly at all. We had a bit of misunderstanding with using the washroom and she responded with attitude. I simply asked if it was open.
Atmosphere: 3
Food: 3
Service: 1
Ana Murphy
The coffee was amazing, the staff was not very helpful or respectful
Atmosphere: 2
Food: 4
Service: 1
Mike Johns
I had a really disappointing experience this morning. I placed a simple order, but it was messed up, and when I kindly pointed it out, the staff member (a woman working at the counter) responded with unnecessary attitude and was extremely rude. her behaviour was completely unprofessional and unacceptable. It genuinely ruined my morning.
If this is the kind of customer service they offer, I don’t plan on returning. Staff like this reflect poorly on the whole business. Management seriously needs to address this, no one deserves to be treated this way. Never coming back
Michael Parker
Polite and courteous staff Underrated, nice business.
Atmosphere: 5
Food: 5
Service: 5
Travis Plugoway
A truly Canadian company that really gives Starbucks a run for its money.
Second cup is my favorite place to get coffee hands down.
Food: 5
Piyush Nayyarr
Got to the drive through and ordered ham and cheese croissant and croissant was piping hot but cheese inside had funky smell and ham was still frozen
Our favourite coffee shop. Team is so friendly and beverages are delicious.
Atmosphere: 5
Food: 5
Service: 5
Shirley Ann
Everyone here seems unhappy and doesn’t have a welcoming atmosphere.
Atmosphere: 1
Food: 4
Service: 3
Chris “PrdCdn” Elliott
Honestly. Someone who says nothing. Takes your order. Never smiled. Did say thank you at the end. Either having a really bad morning or just really bad at customer service. Been greeted that a few times at this second cup. Too bad, I'll try again and we'll see what happens.
Atmosphere: 4
Food: 4
Service: 1
SHARON MINTY
Love this Canadian business. Very well-made lattes and a yummy walnut muffin
Atmosphere: 5
Food: 5
Service: 5
Cassandra Cross
Paradiso with 2 shots of creamy caramel. Just try it.
Whenever I come to this location, they never have dates for the almond date with Flax Smoothie, and there's so much leftover ice in my green mango boost smoothie. Tried asking for half-sweetened and got denied get every other location does it.It's disappointing knowing its At least 7$ for a smoothie..
Please train your staff how to make a matcha latte. Is it very simple! A nice steam milk with matcha powder. If you dislike your job so much. Please quit. I have to pay $7 for my drink.
Atmosphere: 2
Food: 1
Service: 1
We have been getting the same drink (Caramel Frappe) for about 3 years or so now. Within the last 6-8 months the quality of these drinks have take a sharp decline. No flavor at all and even adding an extra shot of espresso doesn't help. Time to smarten up there Second Cup cause there are LOTS of other places here that make the same type of drink for the same kind of money and they will now get all of our business.....
Atmosphere: 1
Food: 1
Service: 1
Friendly people but their caramel frappe tastes like a doormat. Need better training.
Atmosphere: 2
Food: 1
Service: 4
Front counter attendants are lowkey rude and shady. Was not friendly at all. We had a bit of misunderstanding with using the washroom and she responded with attitude. I simply asked if it was open.
Atmosphere: 3
Food: 3
Service: 1
The coffee was amazing, the staff was not very helpful or respectful
Atmosphere: 2
Food: 4
Service: 1
I had a really disappointing experience this morning. I placed a simple order, but it was messed up, and when I kindly pointed it out, the staff member (a woman working at the counter) responded with unnecessary attitude and was extremely rude. her behaviour was completely unprofessional and unacceptable. It genuinely ruined my morning.
If this is the kind of customer service they offer, I don’t plan on returning. Staff like this reflect poorly on the whole business. Management seriously needs to address this, no one deserves to be treated this way.
Never coming back
Polite and courteous staff Underrated, nice business.
Atmosphere: 5
Food: 5
Service: 5
A truly Canadian company that really gives Starbucks a run for its money.
Second cup is my favorite place to get coffee hands down.
Food: 5
Got to the drive through and ordered ham and cheese croissant and croissant was piping hot but cheese inside had funky smell and ham was still frozen
Restaurantji Recommends
Our favourite coffee shop. Team is so friendly and beverages are delicious.
Atmosphere: 5
Food: 5
Service: 5
Everyone here seems unhappy and doesn’t have a welcoming atmosphere.
Atmosphere: 1
Food: 4
Service: 3
Honestly. Someone who says nothing. Takes your order. Never smiled. Did say thank you at the end. Either having a really bad morning or just really bad at customer service. Been greeted that a few times at this second cup. Too bad, I'll try again and we'll see what happens.
Atmosphere: 4
Food: 4
Service: 1
Love this Canadian business. Very well-made lattes and a yummy walnut muffin
Atmosphere: 5
Food: 5
Service: 5
Paradiso with 2 shots of creamy caramel. Just try it.
Atmosphere: 5
Food: 5
Service: 5
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