I have not tried the food there, but the service they provide is horrible. I would like to meet with the manager or supervisor, but the staff is extremely rude. They do not even specify what kind of service they offer, which is extremely annoying. How can you run your store without hiring a manager or supervisor?
Atmosphere: 1
Service: 1
Joe McMurray
Very sad what happen to this location. Ordered food from the app and it was not edible, contacted customer service to try and return it they sent me one email saying it would never happen again I didn't say anything about returning it I can eat it it's not edible. They don't seem to care about the customers no more see my old review in the pic of this store sad what happen here.
Atmosphere: 1
Food: 1
Service: 1
Amandeep S Cheema
I visited Subway recently and found the experience quite disappointing. The sandwich I ordered was made hastily, resulting in uneven toppings and a lack of flavor. The ingredients didn’t seem as fresh as I had hoped, and the bread was a bit stale. Additionally, the staff seemed rushed and not very attentive, which made the ordering process frustrating. Overall, it didn’t live up to the usual standards, and I left feeling unsatisfied.
Atmosphere: 1
Food: 2
Service: 1
Eric
One of the employees doesn’t swap their gloves/wash their hands after dealing with the cash/debit machine. I’ve witnessed this multiple times. Personally I find that gross, but maybe that’s just me.
Service: 1
La Jefa
Subway is my last choice for subs. Feels more preserved than fresh. Only would come here in a pinch for food. The employees look so miserable. Just a sad place.
Atmosphere: 2
Food: 1
Service: 1
Shubham Pahwa
Never really give reviews but yesterday the girl was making faces if i asked her to put capsicum, onion and sauce. Third class experience. I came home disappointed and didn’t even had the sub, gave it to my friend. I understand if someone is exhausted by working whole day. But you never know your customer is also exhausted by working whole day.
Atmosphere: 1
Food: 1
Service: 1
tushar janagal
Had teriyaki chicken, Nashville hot chicken & veggie patty footlong. The service was so poor, the staff was so bad they didn’t even greeted us with a smile and while serving they were making faces and worst experience while dining in and we didn’t even dined in because of that, our mood got so off coz of their behaviour. Never coming back to this subway.
Atmosphere: 1
Food: 1
Service: 1
Suanne Bowcut
We ordered 150 lunches for a youth group passing through town. These guys were amazing! Extremely thorough and professional and were exactly on time. I would highly recommend using them!
Dietary restrictions: Wonderful gluten-free options. As well as vegetarian requests.
Kid-friendliness: We ordered 150 lunches. This was for a youth group. Great food, and great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub Sandwich, Cookies
billybob joe
I asked for all the veggies and they ran my sub thru the fackin garden.
After that i put a couple used bandaids in it and gave it to a beggar. Im sure it was delicious. I wasnt about to eat it. Jared ate those things and i dont wanna turn out like him:/
Food: 3
Service: 4
L
I'm extremely disappointed with my recent mobile order experience at this Subway location. When I picked up my sub, I noticed it didn't taste as good as it usually does - something was off. Upon closer inspection, I realized the sub was dry and lacking in sauce, and to my surprise, there was no cheese at all! I tried to contact the location, but despite their promise to review the security footage, I never heard back. Not only did they fail to resolve the issue, but they also didn't offer any apology or acknowledgement of their mistake. I even requested a partial refund due to the missing cheese, but that was ignored as well. It was a mobile order so it could’ve been credited back to my account easily.
As a loyal customer who has been frequenting this location for years due to its convenience, I'm shocked and disheartened by the lack of attention to detail, customer service, and basic courtesy. It's been a month since my initial complaint, and I've yet to receive any response or resolution. Unfortunately, this experience has led me to decide that I will no longer be returning to this Subway location.
Weekends service is relatively bad with the Asian couple. Don’t know if they are the owners. Definitely could use some training in customer service.
Atmosphere: 2
Food: 3
Service: 2
Ferdinand Aguillon
May 23, 2024Came here for a late lunch and the staff ladies were welcoming and friendly.I was served properly, Ordered an assortment of cold cut foot long sandwich. It was nicely prepared.The staff are wearing masks and gloves while making my sandwich ? ?This visit earned a 5☆ rating in food, service and atmosphere (shop is clean).P.S.: I had a coupon making my purchase at a very reasonable price of $7.99!
Atmosphere: 5
Food: 5
Service: 5
Farrah Stadnyk
Horrible both me and my partner are sick now because of how horrible the sandwiches were made. Every ingredient tasted not fresh at all and tasted stale. The guy didn't even wash his hands after finishing my sandwich. By the time we finished walking home my sandwich was ripping apart. And the Asian lady there treated my partner horribly all because he wasn't sure what to put in his sandwich because he never had that kind before!. So rude and un caring and unhygienic. And if this Asian lady has this many bad reviews why is she still working there !
Atmosphere: 1
Food: 1
Service: 1
Veronica Salazar
my worst experience ever at a subway due to the 2 employees working night shift, I came with a coupon that gave a free combo and other another one and I would pay for the second one … well they still try to make me pay for both .. saying that they would only give me the sides for free . “That’s what includes in the coupon” when in the coupon it said free footlong combo …..
Atmosphere: 1
Food: 1
Service: 1
Shivam Bagga
One of the worst location I have ever been, it’s so disappointing. On 20 April at around 9:30 pm I asked the Asian lady for chicken sub and she has not even wrapped the sandwich properly. All the filling was coming out of it and was also not seperated properly from middle and the time I told her about her fault she started screaming and didn’t accepted her mistake. It was very bad experience, I cannot even imagine how can I have the sandwich which doesn’t contain anything … it’s just the simple bread . Out of nowhere she started arguing with me and was so rude. She tried to fight with me . I don’t understand this is how you guys handle your customers. I will never go to this location again. The Worst customer service I ever had
I have not tried the food there, but the service they provide is horrible. I would like to meet with the manager or supervisor, but the staff is extremely rude. They do not even specify what kind of service they offer, which is extremely annoying. How can you run your store without hiring a manager or supervisor?
Atmosphere: 1
Service: 1
Very sad what happen to this location. Ordered food from the app and it was not edible, contacted customer service to try and return it they sent me one email saying it would never happen again I didn't say anything about returning it I can eat it it's not edible. They don't seem to care about the customers no more see my old review in the pic of this store sad what happen here.
Atmosphere: 1
Food: 1
Service: 1
I visited Subway recently and found the experience quite disappointing. The sandwich I ordered was made hastily, resulting in uneven toppings and a lack of flavor. The ingredients didn’t seem as fresh as I had hoped, and the bread was a bit stale. Additionally, the staff seemed rushed and not very attentive, which made the ordering process frustrating. Overall, it didn’t live up to the usual standards, and I left feeling unsatisfied.
Atmosphere: 1
Food: 2
Service: 1
One of the employees doesn’t swap their gloves/wash their hands after dealing with the cash/debit machine. I’ve witnessed this multiple times. Personally I find that gross, but maybe that’s just me.
Service: 1
Subway is my last choice for subs. Feels more preserved than fresh. Only would come here in a pinch for food. The employees look so miserable. Just a sad place.
Atmosphere: 2
Food: 1
Service: 1
Never really give reviews but yesterday the girl was making faces if i asked her to put capsicum, onion and sauce. Third class experience. I came home disappointed and didn’t even had the sub, gave it to my friend. I understand if someone is exhausted by working whole day. But you never know your customer is also exhausted by working whole day.
Atmosphere: 1
Food: 1
Service: 1
Had teriyaki chicken, Nashville hot chicken & veggie patty footlong. The service was so poor, the staff was so bad they didn’t even greeted us with a smile and while serving they were making faces and worst experience while dining in and we didn’t even dined in because of that, our mood got so off coz of their behaviour. Never coming back to this subway.
Atmosphere: 1
Food: 1
Service: 1
We ordered 150 lunches for a youth group passing through town. These guys were amazing! Extremely thorough and professional and were exactly on time. I would highly recommend using them!
Dietary restrictions: Wonderful gluten-free options. As well as vegetarian requests.
Kid-friendliness: We ordered 150 lunches. This was for a youth group. Great food, and great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub Sandwich, Cookies
I asked for all the veggies and they ran my sub thru the fackin garden.
After that i put a couple used bandaids in it and gave it to a beggar.
Im sure it was delicious.
I wasnt about to eat it. Jared ate those things and i dont wanna turn out like him:/
Food: 3
Service: 4
I'm extremely disappointed with my recent mobile order experience at this Subway location. When I picked up my sub, I noticed it didn't taste as good as it usually does - something was off. Upon closer inspection, I realized the sub was dry and lacking in sauce, and to my surprise, there was no cheese at all! I tried to contact the location, but despite their promise to review the security footage, I never heard back. Not only did they fail to resolve the issue, but they also didn't offer any apology or acknowledgement of their mistake. I even requested a partial refund due to the missing cheese, but that was ignored as well. It was a mobile order so it could’ve been credited back to my account easily.
As a loyal customer who has been frequenting this location for years due to its convenience, I'm shocked and disheartened by the lack of attention to detail, customer service, and basic courtesy. It's been a month since my initial complaint, and I've yet to receive any response or resolution. Unfortunately, this experience has led me to decide that I will no longer be returning to this Subway location.
Food: 1
Service: 2
Restaurantji Recommends
Weekends service is relatively bad with the Asian couple. Don’t know if they are the owners. Definitely could use some training in customer service.
Atmosphere: 2
Food: 3
Service: 2
May 23, 2024Came here for a late lunch and the staff ladies were welcoming and friendly.I was served properly, Ordered an assortment of cold cut foot long sandwich. It was nicely prepared.The staff are wearing masks and gloves while making my sandwich ? ?This visit earned a 5☆ rating in food, service and atmosphere (shop is clean).P.S.: I had a coupon making my purchase at a very reasonable price of $7.99!
Atmosphere: 5
Food: 5
Service: 5
Horrible both me and my partner are sick now because of how horrible the sandwiches were made. Every ingredient tasted not fresh at all and tasted stale. The guy didn't even wash his hands after finishing my sandwich. By the time we finished walking home my sandwich was ripping apart. And the Asian lady there treated my partner horribly all because he wasn't sure what to put in his sandwich because he never had that kind before!. So rude and un caring and unhygienic. And if this Asian lady has this many bad reviews why is she still working there !
Atmosphere: 1
Food: 1
Service: 1
my worst experience ever at a subway due to the 2 employees working night shift, I came with a coupon that gave a free combo and other another one and I would pay for the second one … well they still try to make me pay for both .. saying that they would only give me the sides for free . “That’s what includes in the coupon” when in the coupon it said free footlong combo …..
Atmosphere: 1
Food: 1
Service: 1
One of the worst location I have ever been, it’s so disappointing. On 20 April at around 9:30 pm I asked the Asian lady for chicken sub and she has not even wrapped the sandwich properly. All the filling was coming out of it and was also not seperated properly from middle and the time I told her about her fault she started screaming and didn’t accepted her mistake. It was very bad experience, I cannot even imagine how can I have the sandwich which doesn’t contain anything … it’s just the simple bread . Out of nowhere she started arguing with me and was so rude. She tried to fight with me . I don’t understand this is how you guys handle your customers. I will never go to this location again. The Worst customer service I ever had
Atmosphere: 1
Food: 1
Service: 1
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