Tim Hortons

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About Tim Hortons

Tim Hortons offers a satisfactory service, with some staff showing kindness and effort. The food is good, but there can be long wait times even when there are few customers. Customers appreciate the friendly and quick service, especially the great coffee and seasonal decorations. The location offers plenty of parking at Westmount Mall and is wheelchair accessible, though the small entrance area can be tight for some. During peak hours, it can become crowded, making it less ideal for a quick visit. The staff, such as Cheng and Manpreet, are always serving customers with a smile, providing exceptional customer service. Customers have also praised the service of Maria, who greeted them with a big smile and a positive attitude, making their visit much better.

Customers' Favorites

Donut and Coffee

Sugar Rush

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Tim Hortons Reviews

3.7

296 ratings

62%

17%

Food

Atmosphere

Service

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,nd tim hortons is a great place to stop you want to eat lunch or you want to go.

April 2023

Always great food ... a little mix up on order but 🤷🏼‍♀️with training going on and my order made twice 🤷🏼‍♀️... we all have to be a little patient even though did have wait quite awhile 🤷🏼‍♀️.....
Convenient location .... HaPpY day all ..... maybe a little better next time ........

October 2020

I visited Tim Hortons last night and was really hungry, so I wanted to get some food. The staff member told me they were out of donuts, but then he kindly asked me to wait while he made a fresh one for me. I really appreciated that extra effort and kindness.

I don’t know his name, but he was wearing a turban. He was extremely polite, friendly, and provided excellent customer service. It’s small gestures like this that make a big difference. Thank you for the...read full review

August 2026

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