Tim Hortons
7502 Gateway Blvd NW, Edmonton
(780) 434-7700
Recent Reviews
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I have never felt so disrespected at a restaurant in my life. This kind of behavior is completely unacceptable, especially from a employee working there NAME-DENIAL and brand as big as Tim Hortons. Management should take immediate action because no customer deserves to be treated this way. I will not be returning to this location, and I will be warning others to stay away.
Atmosphere: 1
Food: 1
Service: 1
Not the best tim for fresh coffee and food
Atmosphere: 3
Food: 1
Service: 2
Consistently reliable for a quick coffee and bite. The service here is usually fast even when the drive-thru is busy, and the staff keep things running smoothly. Coffee is fresh, and the baked goods and sandwiches are always stocked. Great for a grab-and-go stop or a quick sit-down when you’re on the move.
Atmosphere: 5
Food: 5
Service: 5
Dont use the digital kiosk they completely ignore orders from it
Service is usually fast, even during busy hours, though it can vary depending on location however this branch is exceptionally exceeded my expectations. This branch is my to go TH everytime I visit my cousin in Edmonton!
Atmosphere: 5
Food: 5
Service: 5
Clean and fast service! Very friendly and accommodating staff too!
Atmosphere: 5
Food: 5
Service: 5
It's alright coffee ☕...
Atmosphere: 5
Food: 5
Service: 5
While ordering them on the speaker , they hear 70% of the time is wrong order and when you try to tell them you have made a wrong order , lady I was talking to Carleton ,telling have to speak right on the speaker .
Not impressed, what’s the point of ordering an vanilla ice coffee when they aren’t going to even put the vanilla in and give a water down coffee :)
I have this sandwich a few times this week from different Tim hortons around the city and the one I just received from this store is the most fresh and delicious product I have had from Tims for awhile. Highly recommend.
Restaurantji Recommends
Nice Tim Hortons restaurant. My visit here was brief as I only bought an Iced Cappuccino and left. The restaurant looked clean and the service was fast and friendly. Easy access and open for all. Standard Tim’s so that when you enter you will feel familiar with the products and store.
Atmosphere: 4
Food: 5
Service: 4
Always friendly staff
Atmosphere: 5
Food: 5
Service: 5
Hardly ever leave 1 star reviews. Really disappointed in the service at this location.
Ordered a bagel & 2 hash browns. Bagel had almost no cream cheese on it & a hash brown was missing. Didn’t notice until we got home.
Drove back & let them know there were mistakes. We were polite & there was not a single apology on their end. They remade the bagel & hash brown. I said thank you twice & they didn’t respond.
Standard customer service to apologize for mistakes & at the very least, the common courtesy to have manners with customers.
Atmosphere: 1
Food: 1
Service: 1
Dirty, smelly, and repulsive. Worst one I've ever been to. It's insulting to customers when staff refuse to wear hairnets and are constantly speaking languages that aren't English. 3/4 full drinks stale doughnuts flys in doughnut display cases.
Atmosphere: 1
Food: 1
Service: 1
Where’s the cream cheese I paid for??
Atmosphere: 3
Food: 1
Service: 3
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