Tim Hortons
7441 76 Ave NW, Edmonton
(780) 424-0064
Recent Reviews
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Becky makes everymorning worth getting our daily caffeine and snack
Kaye is another good one. These girls are AWESOME.
Atmosphere: 5
Food: 5
Service: 5
Respectful and shes nice girl shes friendly
Atmosphere: 5
Food: 5
Service: 5
We noticed a lot of new faces. Fortunately, Becky, Joanne, Kaye and a few of our other favorites are still there. Our coffee is rarely right when it's not one of them, so hopefully the newbies catch on and start relizing tt means 3 cream and 3 sugar. Everybody has a learning curve at first. Won't detour me from our favorite staff and Tims.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blackberry Yuzu Frozen Quencher, Bagel with Cream Cheese, Hash Brown
Extremely disappointed with my recent experience. I ordered a steeped tea through Uber Eats, but instead I was sent a coffee. Mistakes can happen, but what upset me more was the way the staff handled the situation.
When I called the store to inform them, instead of apologizing or even acknowledging the mistake, I was bluntly told to “just ask Uber for a refund.” That is not customer service. A simple apology and some effort to correct the error would have gone a long way.
It’s frustrating to pay for something you didn’t receive and then be dismissed when you try to resolve the issue. This shows not only poor service but also a lack of basic courtesy. Management really needs to teach their employees some basic sense about how to deal with customers respectfully.
I expected better from Tim Hortons, but this experience was nothing short of disappointing.
Atmosphere: 1
Food: 1
Service: 1
All staff are kind, highly highly recommend 🥹
Atmosphere: 5
Food: 5
Service: 5
I’ll preface this by saying that every Tim Hortons went downhill badly since COVID. However this place is just like the good old days.
Staff are ALL really pleasant, they understand what you’re ordering in the drive thru, they are EXTREMELY fast but always give a pleasant word as you drive off. On top of that the food is fantastic. Bagels are properly toasted and the donuts actually taste fresh (not those crappy day old crusty ones you get at every other Tim Hortons). This place should be the poster child for TH and every member of staff should be rewarded!
Atmosphere: 5
Food: 5
Service: 5
I come here every morning before work as I work at the dealership next door and I have never had a bad experience.
If you want a smooth morning come here
Atmosphere: 5
Food: 5
Service: 5
Amazing
Atmosphere: 5
Food: 5
Service: 5
OUTSTANDING. Starting with the staff... always friendly and helpful. They welcome us with smiles and kindness. The beverages and food... fresh, carefully prepared. LOVE this location.
Food: 5
Service: 5
i got my uber order of 2 wraps totally black chicken hard to bite when they picked my 8 call she mad at me the supervisor totally poorly oriented customer service (marishaa )
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Kim is awesome!!!
Atmosphere: 5
Food: 5
Service: 5
Kim is great
Atmosphere: 5
Food: 5
Service: 5
Kim has a great voice and passionate drive thru experience
Atmosphere: 5
Food: 5
Service: 5
Kim has the best voice ever I heard
Atmosphere: 5
Food: 5
Service: 5
Kim was polite and pleasant as she took our order at the drive through. Thanks Kim! You were as warm and sunny as the day itself!
Atmosphere: 5
Food: 5
Service: 5
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