Tim Hortons

$ • Coffee Shops

Hours:
12621 Victoria Trail NW, Edmonton
(780) 456-4497

About Tim Hortons

Tim Hortons is a restaurant with inconsistent service and quality. Orders are often incorrect, and staff seem inexperienced. The coffee is overpriced and tasting worse, but some locations, like this one, are praised for their consistent and good-tasting coffee. The food, such as boiled eggs, is not always up to par, and simple items like toasted bagels are prepared inconsistently. The interior is modern, but cleanliness and organization can vary. Staff can be friendly and appreciative, but sometimes they need to work on their thank-yous, especially at the drive-thru. The ordering process can be confusing, and the quality of food has not improved despite increasing prices, leaving customers unsure about returning. Overall, this location is preferred for coffee and quick bites, with staff generally willing to correct mistakes and provide good service.

Customers' Favorites

Tim Hortons Reviews

3.1
186 ratings
Restaurantji Rating
5
40%
4
9%
3
7%
2
8%
1
36%
Food
3.2
Atmosphere
3.3
Service
3.2

Share your opinion about Tim Hortons

Restaurantji Rating

Worst experience this morning, was to redeem a free usable cup and since we didn't tell them through the talk box I couldn't redeem it even though it was activated on my phone. Was told since my husband and I looked angry the manager didn't feel we were listening to her on how we couldn't redeem. I called back and was again was told since we looked angry and weren't listening on why we couldn't instead of seeing how she could I would not recommend this establishment based on...read full review

The staff in the morning is a great way to start my day!! Thanks so much. Especially the drive thru!!

Read All Reviews(186)

Menu

Add a Menu
Tim Hortons Menu
Tim Hortons Menu

Photos

Add a Photo
Tim Hortons
Tim Hortons
View All Photos

Hours

Monday 5AM - 10PM
Tuesday 5AM - 10PM
Wednesday 5AM - 10PM
Thursday 5AM - 10PM
Friday 5AM - 10PM
Saturday 5AM - 10PM
Sunday 5AM - 10PM
Updated on: