Tim Hortons

$ • Coffee Shops

Hours today·

About Tim Hortons

Tim Hortons, a popular coffee and donut chain, offers a mixed dining experience. The premises are generally clean and well maintained, with friendly staff who are quick to serve, especially in the drive-through. Customers have praised the inside for being decent and the iced cap as just 👌. Many find the store to be a familiar and frequented destination, often enjoying items like the roast beef and cheddar sandwich, which is considered one of the best items offered. Recent visits have seen positive comments about the perfect wrap and very fresh drinks made correctly, along with friendly service. However, some experiences include slow drive-through service where orders are sometimes wrong, and staff may argue or get upset when asked to fix mistakes, leading to repeated errors. Despite occasional frustrations, the overall customer service remains good, with staff sometimes going above and beyond, such as helping carry large orders to parked cars.

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Tim Hortons Reviews

2.4
202 ratings
5
30%
4
3%
3
7%
2
5%
1
55%
Food
3.1
Atmosphere
3.1
Service
2.7

Share your opinion about Tim Hortons

The dark roast coffee at this particular Hiller Road location is consistently off. It tastes like warm or hot bland water, with almost no coffee flavour.

I informed the staff about it, but I tried the same coffee three more times on different visits, and unfortunately, it was exactly the same — just hot or warm water.

There may be an issue with the coffee-to-water ratio or the machine settings. Management should definitely look into this, as I now have to drive...read full review
Quality is good but they consistently mess up your order and if you have a mobile order Goodluck. The more senior workers make things right and are great but man it’s a hassle.

They need to be louder and more confident in calling out the orders when they are up instead of mumbling it or saying just “protein” when it’s a protein iced latte for example. You see people just stand there confused not knowing what is up and if it’s for them or not.
My fave location always clean /staff is nice / my order is always right :-) Special thanks to Thao always reccommending the new items in.

Read All Reviews(202)

Hours

Monday 4AM - 11PM
Tuesday 4AM - 11PM
Wednesday 4AM - 11PM
Thursday 4AM - 11PM
Friday 4AM - 11PM
Saturday 4AM - 11PM
Sunday 5AM - 11PM
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