this location is terrible for making you park and wait, its seemingly never busy, but i have been here 5 times, and every time they ask me to park and wait, for a teen burger and fries. Im sure its a scam manipulate the service times, its very annoying.
Don Cable
I have been to both downtown and Timberlea locations at least 8 times ,and every time I have been asked to pull in front and wait for my food. On every occasion, the stores have been empty and nobody was behind me at the drive through. All in an attempt to trick the system into thinking the service is faster than it is. I wont be back again.
cloe theriault
I made a mobile order and showed up 15 minutes later to not be greeted. When I asked about it they told me they don’t have a mobile order to look at the iPad and see it was there then proceeded to tell me they just received it.. I order I 3 piece chicken strip with sweet potato fries and two kids meal one with cheese burger and one with chicken strip. Waited about 10 minute there witch wasn’t a big deal but then got my order got home to see they give me two kids me chicken strip witch my son was very upset because he was excited about his burger and my sweet potato fries were very old and cold… I know they were busy but really is upsetting.. the lady was super nice but wish I had warm food and actually what I order ..
I enjoyed some pie! :) very delicious and sweet. :) well done A and W!!
Atmosphere: 5
Food: 5
Service: 5
Flaming Games
Very rude drive thru
Service: 1
Emile Erasmus
Yesterday I ordered a breakfast at this A & W branch and unfortunately neither my credit nor my debit card worked as my wallet was stolen on Saturday and I had to cancel all my bank cards. The amazing server at the counter, Mittalben, paid for my meal out of her own meal plan. You are an amazing person and really made my day. Thank you so much! I hope they make you the employee of the year as you really deserve it. Thank you for the great experience!
Atmosphere: 5
Food: 5
Service: 5
DESI MEAL TIME
Nice staff and good Customer service. Thank you
Atmosphere: 5
Food: 5
Service: 5
The President
There is a rude Asian lady at the drive thru on Sundays around 10 pm. She treats people as if though their forcing her even though it's her job. Worst drive thru ever.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Mozza Burger and Fries
James Mack
Went through drive thru they asked me to park in lot and wait , we waited 25 minutes for food and order was wrong when I got home had to drive back so now it’s been 45 minutes since we ordered can finally
Went there for a milkshake and burger. Stood there for about 5 minutes. Got my burger but the milkshake machine was down. I just came from the other A&W because I wanted a milkshake and thiers was broken too. Hopefully they are not competing with mcdonads icream machines as I actually like thier milkshakes. Burgers for the last few times have been sooooo Greasy. The bun is just sopping with grease. I am not a fan of wet buns. No it is not the sauce.....
Atmosphere: 2
Food: 1
Service: 1
Gwen Gi
I am rating the staff that works today. Aug 25 4:30pm. I ordered in their app and waited for 20 minutes for three buddy burger. It's took so long but I appreciate the staff hard work. It was a busy afternoon and they're under staffed. The owner needs to hire more people.
Royal Crown's
When we got there it was ' Good vibes , good people '.
Atmosphere: 5
Food: 5
Service: 5
Brian Penny
My food was not the best (dried out burger patty and some what cold pouting.) But the service from the supervisor there (chloe I believe) is excellent.
Timothy Birkicht
A&W has by far the best breakfast for the price in Fort McMurray, if you go in to eat your food is served on actual plates!
this location is terrible for making you park and wait, its seemingly never busy, but i have been here 5 times, and every time they ask me to park and wait, for a teen burger and fries. Im sure its a scam manipulate the service times, its very annoying.
I have been to both downtown and Timberlea locations at least 8 times ,and every time I have been asked to pull in front and wait for my food. On every occasion, the stores have been empty and nobody was behind me at the drive through. All in an attempt to trick the system into thinking the service is faster than it is. I wont be back again.
I made a mobile order and showed up 15 minutes later to not be greeted. When I asked about it they told me they don’t have a mobile order to look at the iPad and see it was there then proceeded to tell me they just received it.. I order I 3 piece chicken strip with sweet potato fries and two kids meal one with cheese burger and one with chicken strip. Waited about 10 minute there witch wasn’t a big deal but then got my order got home to see they give me two kids me chicken strip witch my son was very upset because he was excited about his burger and my sweet potato fries were very old and cold… I know they were busy but really is upsetting.. the lady was super nice but wish I had warm food and actually what I order ..
Atmosphere: 2
Food: 1
Service: 4
the chicken patty is so thin now!
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Russet Thick-Cut Fries, Spicy Habanero Chicken Burger
I enjoyed some pie! :) very delicious and sweet. :) well done A and W!!
Atmosphere: 5
Food: 5
Service: 5
Very rude drive thru
Service: 1
Yesterday I ordered a breakfast at this A & W branch and unfortunately neither my credit nor my debit card worked as my wallet was stolen on Saturday and I had to cancel all my bank cards. The amazing server at the counter, Mittalben, paid for my meal out of her own meal plan. You are an amazing person and really made my day. Thank you so much! I hope they make you the employee of the year as you really deserve it. Thank you for the great experience!
Atmosphere: 5
Food: 5
Service: 5
Nice staff and good Customer service. Thank you
Atmosphere: 5
Food: 5
Service: 5
There is a rude Asian lady at the drive thru on Sundays around 10 pm. She treats people as if though their forcing her even though it's her job. Worst drive thru ever.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Mozza Burger and Fries
Went through drive thru they asked me to park in lot and wait , we waited 25 minutes for food and order was wrong when I got home had to drive back so now it’s been 45 minutes since we ordered can finally
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Papa Burger
Restaurantji Recommends
Went there for a milkshake and burger. Stood there for about 5 minutes. Got my burger but the milkshake machine was down. I just came from the other A&W because I wanted a milkshake and thiers was broken too. Hopefully they are not competing with mcdonads icream machines as I actually like thier milkshakes. Burgers for the last few times have been sooooo Greasy. The bun is just sopping with grease. I am not a fan of wet buns. No it is not the sauce.....
Atmosphere: 2
Food: 1
Service: 1
I am rating the staff that works today. Aug 25 4:30pm. I ordered in their app and waited for 20 minutes for three buddy burger. It's took so long but I appreciate the staff hard work. It was a busy afternoon and they're under staffed. The owner needs to hire more people.
When we got there it was ' Good vibes , good people '.
Atmosphere: 5
Food: 5
Service: 5
My food was not the best (dried out burger patty and some what cold pouting.) But the service from the supervisor there (chloe I believe) is excellent.
A&W has by far the best breakfast for the price in Fort McMurray, if you go in to eat your food is served on actual plates!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Classic Bacon