we went to the store and staff are accommodating . The food was good and fresh. Great restaurant!
Atmosphere: 5
Food: 5
Service: 5
jordan
Went through the drive though had horrible service, thought it was a rush or the speaker but when i got 2 the window was greeted by a mumbling troll, i shouldnt have 2 ask every question 3-5 times an still not get a coherient response, checked food and got cold everything and no sauces/ketchup after asking, and the place just looked gross/dirty, (spit cover building, litter everywhere)
Atmosphere: 1
Food: 1
Service: 1
Daren Hansen
Unfortunately the level of food and customer service has dropped at KFC in the last few years.
Order a 14 piece bucket meal with fries...no seasoning salt on the fries. As it does not go good with gravy.
Chicken yet again was not cooked, and was only legs,thighs and wings.
Fries had the seasoning salt which I had specifically requested not be on them.
Will be my last time going here.
Atmosphere: 1
Food: 1
Service: 1
khader saad
Just ordered 2 small sliders to wait over 30 min because they were busy filling buckets orders 3 buckets I was watching after he heated the bread then discovered the chicken is not ready instead say chicken is not ready just put the bread away and kept me waiting I had to walk way with no food that’s sucks I guess drive threw is only way to get service fast
Service: 1
Melissa Hannaford
I was there having lunch with my husband and a 7 year old when an unhappy customer came in and was treated so disrespectful and rude, several staff went as far as yelling at the customer then kicking her out cause she wanted a sandwich replaced.. I have never seen such a display of immaturity in staff to customer as I did there. I refuse to go back to this location, they lost my business and my respect. Extremely disappointed in the way the staff handled the situation over a sandwich!
Atmosphere: 1
Food: 2
Service: 1
Michael Watchorn
I really enjoyed the plant based sandwich. They are trying to mimic chicken which I don't generally enjoy something pretending to be something it is not but it was surprisingly well done. I'd have it again for sure.
Atmosphere: 5
Food: 5
Service: 5
Jeana Japhet
my chicken walked in to place an order for a party he was hosting and never walked back out:(
still looking for that chicken:((((((
Patrick Angus
Fix your drive through intercom system, or learn to use it correctly. Very frustrating when you must yell you order at the speaker, only to receive food you didn't order.
Atmosphere: 3
Food: 4
Service: 2
Abbie C
Horrible customer service. As a native woman I feel discriminated by the little white girl. Saying the car was too loud when I have a 2025 Buick and it's quiet plus handed off a customer for just correcting that the drive thru speaker is messed up.
Colin Stewart
How can you allow your KFC to not have chicken for anyone to get during the day on a saturday- ..went in tried to order chicken and was informed there is no chicken ready and would be a minimum of 20 minutes til chicken was available. Do better..
ABSOLUTELY AMAZING! So first of all amazing service and when I asked for 10 wings they gave me 20
Iggy B
There's a BOGO black Friday deal I've been waiting for all week and both chains in the area deliberately turn off online ordering to not participate
Atmosphere: 1
Food: 1
Service: 1
Ladylux Collections
bought popcorn and it was good !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Popcorn Chicken
Nicole Knott
This specific KFC in town has the worst service. The last three times I've gone there, they never have chicken ready, and it's always a 25-minute wait. The manager can't even process a refund correctly. I would avoid this location at all costs.
Mylene Ventula
This evening we went to grab something to bite there at KFC westside grande Prairie,we were standing at the counter for a long time and the manager was standing at the counter ,just ignoring us and she was talking to this skip the dishes guy the same nationality,I think they are both East Indian and both laughing.She never say hi /hello or wait a minute somebody help you .I said to her if somebody work in that chain restaurant because nobody help and she was there standing at the counter.And she said that I’m aggressive for just asking if somebody work in there.She said if the customer is aggressive,she will be aggressive also. She’s not a good manager.
we went to the store and staff are accommodating . The food was good and fresh. Great restaurant!
Atmosphere: 5
Food: 5
Service: 5
Went through the drive though had horrible service, thought it was a rush or the speaker but when i got 2 the window was greeted by a mumbling troll, i shouldnt have 2 ask every question 3-5 times an still not get a coherient response, checked food and got cold everything and no sauces/ketchup after asking, and the place just looked gross/dirty, (spit cover building, litter everywhere)
Atmosphere: 1
Food: 1
Service: 1
Unfortunately the level of food and customer service has dropped at KFC in the last few years.
Order a 14 piece bucket meal with fries...no seasoning salt on the fries. As it does not go good with gravy.
Chicken yet again was not cooked, and was only legs,thighs and wings.
Fries had the seasoning salt which I had specifically requested not be on them.
Will be my last time going here.
Atmosphere: 1
Food: 1
Service: 1
Just ordered 2 small sliders to wait over 30 min because they were busy filling buckets orders 3 buckets I was watching after he heated the bread then discovered the chicken is not ready instead say chicken is not ready just put the bread away and kept me waiting I had to walk way with no food that’s sucks I guess drive threw is only way to get service fast
Service: 1
I was there having lunch with my husband and a 7 year old when an unhappy customer came in and was treated so disrespectful and rude, several staff went as far as yelling at the customer then kicking her out cause she wanted a sandwich replaced.. I have never seen such a display of immaturity in staff to customer as I did there. I refuse to go back to this location, they lost my business and my respect. Extremely disappointed in the way the staff handled the situation over a sandwich!
Atmosphere: 1
Food: 2
Service: 1
I really enjoyed the plant based sandwich. They are trying to mimic chicken which I don't generally enjoy something pretending to be something it is not but it was surprisingly well done. I'd have it again for sure.
Atmosphere: 5
Food: 5
Service: 5
my chicken walked in to place an order for a party he was hosting and never walked back out:(
still looking for that chicken:((((((
Fix your drive through intercom system, or learn to use it correctly. Very frustrating when you must yell you order at the speaker, only to receive food you didn't order.
Atmosphere: 3
Food: 4
Service: 2
Horrible customer service. As a native woman I feel discriminated by the little white girl. Saying the car was too loud when I have a 2025 Buick and it's quiet plus handed off a customer for just correcting that the drive thru speaker is messed up.
How can you allow your KFC to not have chicken for anyone to get during the day on a saturday- ..went in tried to order chicken and was informed there is no chicken ready and would be a minimum of 20 minutes til chicken was available. Do better..
Restaurantji Recommends
ABSOLUTELY AMAZING! So first of all amazing service and when I asked for 10 wings they gave me 20
There's a BOGO black Friday deal I've been waiting for all week and both chains in the area deliberately turn off online ordering to not participate
Atmosphere: 1
Food: 1
Service: 1
bought popcorn and it was good !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Popcorn Chicken
This specific KFC in town has the worst service. The last three times I've gone there, they never have chicken ready, and it's always a 25-minute wait. The manager can't even process a refund correctly. I would avoid this location at all costs.
This evening we went to grab something to bite there at KFC westside grande Prairie,we were standing at the counter for a long time and the manager was standing at the counter ,just ignoring us and she was talking to this skip the dishes guy the same nationality,I think they are both East Indian and both laughing.She never say hi /hello or wait a minute somebody help you .I said to her if somebody work in that chain restaurant because nobody help and she was there standing at the counter.And she said that I’m aggressive for just asking if somebody work in there.She said if the customer is aggressive,she will be aggressive also. She’s not a good manager.
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