Boston Pizza
$$ • Pizza, Sports Bars, Gluten-Free
Hours:
2500 Box Springs Blvd NW, Medicine Hat
(403) 526-5551
About Boston Pizza
Customers' Favorites
Boston Pizza Reviews
Terrible service. It took over 45 minutes to get an appetizer. Waited another 20 minutes and still no meal for our 5 yr old or either of us. No explanation, no service whatsoever. The servers were just avoiding the tables. When I tracked the manager down to see when we could expect our meals they could not answer so we left. I understand that situations can occur but it’s how you handle it.
Ordered takeout, arrived to pick it up just after the time the confirmation said it would be approximately ready, then continued to wait for 25 more minutes. I had to ask 3 people if my order was ready and 2 of the 3 didn’t come back. When the guy finally handed me the order, it was complete but stone cold. This isn’t the first time. Won’t be back.
Awesome hot food
great service
Menu
Hours
| Monday | 11AM - 12AM |
| Tuesday | 11AM - 12AM |
| Wednesday | 11AM - 12AM |
| Thursday | 11AM - 12AM |
| Friday | 11AM - 1AM |
| Saturday | 11AM - 1AM |
| Sunday | 11AM - 12AM |
Boston Pizza consistently delivers pleasing experiences with good food and pleasant service. The restaurant's consistency is a comfort, creating a welcoming atmosphere where the staff is happy to accommodate small changes to dishes. The servers provide friendly attention, and customers have noted that the staff, including a standout server named Athena, is both quick and attentive, making diners feel well taken care of. The restaurant is known for its clean washrooms and well-lit environment, which adds to the overall experience.
The food is always good, with popular choices like the maple bacon burger and the Whiskey BBQ chicken pizza. The burger has been praised for its delicious maple flavor, while the pizza has a sweet taste that some may not prefer. Although some customers find the portions a bit smaller than before, they still appreciate the quick service. While some find the prices a bit high, especially for seniors on fixed incomes, the 15% discount for hotel guests makes it a worthwhile stop for travelers on the highway. Overall, Boston Pizza remains a reliable choice for a satisfying meal, despite some concerns about delivery times and food temperature.