Subway in Fairbanks

“I had a mess up on my order for the first time ever and I order from here quite often when I'm at work down the street. The store manager came and handed me a sub fresh and made to absolute perfection and tossed in some coupons to make everything right. Really appreciated the showmanship and for her to come out personally speaks volumes to how that store is ran. Nothing but good things to say! Thanks again for making it right, other stores should take notes because that is how customer service is DONE!“

“I ordered through the drive through after the store was closed and it was delicious i ordered a sandwhich and wasnt asked if id like to make it a meal or if id like a drink i was under the impression that theyd ask at the window but that wasnt the case. The staff was very short and to the point. No smile, small talk. Very unapproachable and uncomfortable to ask for anything more.

Dietary restrictions: Customizable.“

“Went in for a simple cinnamon pretzel, when I explained that I wanted it with extra diabetes the lady looked at me alittle confused.... Fenton then stepped in and said "I got you"... He then proceeded to blow my mind by asking me somthing no Subway employee has before when making my request, a single sentence changed my whole pretzel experience with subway, he asked "did you want me to butter and cinnamon the other side as well"..... My mind started to race and my blood pressure immediately raised 10 points... The thought of asking for that never crossed my mind.... But Fenton..... My dude, Fenton.... You turned my whole pretzel world right side up and I see things so much more clearly now.... Thanks Fenton, you the real MVP man.“

“I love their cheese steak with pepper jack, all the veggies and chipotle sauce. It's a habit! Consistent. Tasty. Fresh. Hard to beat that. The staff handled a difficult customer so expertly that hardly anyone even noticed: kudos! Nice work!“