Heritage Coffee Roasting Co. - Downtown Cafe

Very nice little coffee shop with tasty drinks, snacks, and merch available for purchase.

Atmosphere: 5

Food: 5

Service: 5

Not the greatest, but a nice place to sit. They had to remake the hot chocolate 3 times: first time, I swear it was just milk, then they put coffee in it, and finally on the 3rd try it was okay. The muffins were very dry but had a good taste. The ladies at the counter and making the coffee were very sweet and quick to remedy their mistakes. Overall, not a place I'd go for the food or drinks.

Atmosphere: 5

Food: 2

Service: 4

Good hot breakfast. Spacious place with lots of seats.

Atmosphere: 4

Food: 4

Service: 3

The wait for a mocha was insane. 33 minutes and counting.

Atmosphere: 3

Food: 4

Service: 1

Great coffee and great vibe. Easy to meet new people traveling through the city.

Atmosphere: 5

Service: 5

The coffee is absolutely fabulous!!! I was visiting from Philadelphia and we have a lot of great cafes in the area, but this is seriously my favorite coffee I’ve had in a very long time. We purchased a bag of the Black Wolf Blend for us (whole beans), it’s so smooth, low acidity in taste, and overall super fresh. I got my mom a bag of the Dark Sumatra and she loves it too. I miss their lattes and coffee, but glad I could bring some home (although I wished I would have stocked up). Great place and great coffee!

Food: 5

Service: 5

Great surprise we found we found while exploring Juneau. It was a popular spot but was able order and sit down without a problem. Service was great and place has a laid back atmosphere. Coffee was great. Their special ‘turtle mocha’ was an awesome combo and would highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Coffee and parfait daily while visiting. Delicious! And the staff was so friendly.

Atmosphere: 5

Food: 5

Service: 5

Great coffee! They have several different roasts. The breakfast burrito was good as well.

Not great coffee, really hot, and no foam. Not worth it, too expensive

Atmosphere: 4

Food: 1

Service: 5

We visited on Monday, July 15th & the girl with the flight goggles on her head was the most rude service person I've ever encountered & the young lady making the drinks wasn't much better. No greeting, she couldn't crack a smile, no thank you, added some other customers' drink onto our tab & when it was pointed out, she claimed she couldn't see what was on our bill. The coffee itself was fine, but the service alone will ensure I never return here. If someone hates customer service & hates customers this much, she should find herself another line of employment.

Atmosphere: 1

Food: 3

Service: 1

Nice coffee shop offering a wide selection of coffee, pastries, and food. Plenty of seating available. Located centrally in Downtown Juneau.

Fantastic coffee. Get an Ice latte with oat milk and just a tiny bit of sweetener. Amazing

Atmosphere: 5

Food: 5

Service: 5

The coffee is very good 👌

Atmosphere: 4

Food: 4

Service: 4

They took like 15 minutes to make my coffee and toast a bagel and kicked me out 2 minutes after.. they never told me they were closing. I think they were very rude and pretty unprofessional

Food: 1

Service: 1