Mount Roberts Tramway

490 S Franklin St, Juneau
(907) 463-3412

Recent Reviews

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Duncan Andrews

The Mount Roberts Tramway was a fantastic experience, offering breathtaking views of the entire inlet from the top. There's a charming souvenir shop at the summit, and a bar-restaurant at the base. You'll also find a small museum and a cinema showcasing a short historical film about the interactions between the local Indigenous peoples, Russians, and Americans. A great way to spend an hour or so.

Angie Van Dyk

I am almost fell out of gondola when they opened up doors unexpectedly. We had no idea we were standing next to the door. Safety is extremely substandard compared to everywhere else i have had. I have never hada company never announce doors are opening. Lines should be on floor in front of doors to designate safe areas to stand. This is basic safety standards.

Matthew Philbin

Visited the tramway as a part of a cruise ship excursion combo with the Mendenhall Glacier. The wait to ride up was maybe around 25 minutes in their nice lobby cue, but the line moved at a good pace. However things turned bleak as riders getting off began warning us all of the immensely long lines nearing 45+ minutes wait at the top to return down. The facilities at the top seemed quite nice and the views can’t be beat, but all that was moot because you felt as if you immediately had to get into the long return line if you wanted to have any hope of getting back to the ship for dinner on time. The staff seemed surprisingly apathetic to how outrageously long the wait times had become. Pair that experience with the eye-wateringly high price of admission at $55 per adult, and I can safely say I would not recommend a visit.

Eva Higdon

This was such a great experience..
Beautiful views of Juneau.
Mt Roberts trail was awesome and challenging.
The restaurant at the top of the mountain had great views indoor or outdoor eating.The bear rugs and goat rugs on the wall were cool..
And the food was great.
I had Halibut..
Wonderful experience!!!

Kelly Olson

Breathe taking

Tara Kay

I enjoyed the view from the viewing areas up top. The small hikes up top allowed us to spot a porcupine in the trees and we watched an Eagle fly below us from the main viewing area.

Robert Ac

Nice views. Only worth the money if you enjoy the views and aren’t afraid of heights

af nicastro

Really not much to do once you get to the top sights get 5 stars but the experience is 1 star

Geeky Girl Adventures

Sadly, mother nature was not cooperating with our Juneau visit. Overcast, foggy and raining hard on and off we got to the tram for the 2nd part of our excursion from our cruise ship. This was completely self led at this point. We rode the tram up and I hoped we would be above the clouds but no luck there. Because of the weather we really didn't have a view. Tram was nice and not over crowded. The shops up top were pricy but that's generally accepted in a tourist area. We were starving so ordered some fries from their restaurant with drinks - the service was fast and nice. Again, prices were high, but you're also paying for the shipment of the food up the mountain.

I really, REALLY wanted to go for a hike up there. They have a cool little trail through the rainforest with the occasional totem alongside, but the weather wouldn't let us get far before we were covered from the knees down in mud and water. We turned around after a short time and headed back to the mountain station. Lots of shopping opportunities up there with very nice employees.

I hope, if we ever get back to the area, that the weather is more cooperative. I feel like I didn't get to cover much of Juneau at all, let alone the nature up on top of the tram.

Antonio Silva

Excellent

Life's Good

Awesome experience! Just a minute or two walk from the cruise ship, nobody in line, walked straight up presented my unlimited users excursion ticket, stamped my wrist, they loaded folks and up up and away we went ?this hiking trail joins the Mt. Robertson easy 5-10 there are so many small beauties easily to miss them with the gracious mountain skylines.

Doxa Doxa

Too expensive, $55 is too much

DaFran Ware

The tram is a cool way to see Juneau from above. Once at the top there is a restaurant, gift shop, and a neat movie theater showing a movie about the Tinglit people. It was interesting.
For those who want to hike the trails it's available but risky. There was a lot of snow and mud.

Semiautomatic Angel

I went here with my family. We honestly laugh about this, because it was a comedy of errors. My sister's salad had the wrong protein on it and was sent back a couple times, but they got it right. My significant other's chicken wings arrived incomplete- they later brought a single chicken wing out on a tiny plate to him, which was hilarious. The rest of my family enjoyed their food. They didn't have any options for my dietary preferences, so I couldn't get anything to eat, but I'm used to it. Pricey, but it's a tourist destination, so not surprising.

Sean Bluett

Replace the dishonest F&B manager selling expired food and drink that is served to the public by a handful of remaining overworked and underpaid seasonal employees. Lovely venue, shame it's not worth half the price of admission under the current administration.

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