Jack's Family Restaurant

Name: Jack's Family Restaurant
Address: 5701 Adamsville Pkwy, Adamsville, Alabama, 35005, US
Telephone: (205) 674-6543
Price range: $
Rating: 3.1

$ • Fast Food, Burgers

Hours:
5701 Adamsville Pkwy, Adamsville
(205) 674-6543

Menu Order Online

About Jack's Family Restaurant

Jack's is a great spot for quality breakfast or a quick burger. The food is fresh and hot, and the crew members are polite and nice. Prices are competitive, making it a good place to relax and enjoy some food. With plenty of free parking, a good atmosphere, and a kid-friendly environment where everyone respects your children, Jack's is the place to go for good southern food. Wheelchair accessibility is also good here. However, some recent experiences have shown issues with order accuracy, especially through the drive-through, where mistakes like missing hash browns or extra eggs have occurred. Customers have also noted that the biscuits can be dry or hard, and sometimes the staff forgets to ask about preferences, like jelly or butter. The restaurant tends to get busy, and during peak times, the atmosphere can feel a bit hectic, with customers needing to wear coats inside because of cold temperatures. Despite these challenges, the staff, especially a helpful young lady who assisted with a mobile order, try to make things right. Improvements suggested include better management of mobile orders, clear assignments for staff at the registers and drive-thru, and allowing managers to focus on their roles to enhance the overall experience.