Been to this Arby’s in Alexander city twice in the past month. First sat in drive thru with four cars ahead for over 15 minutes went inside to discover only one man working . He was completely overwhelmed. I ordered / paid : waited then left without food. Over 30 minutes is not even close to fast food . How can you have NO roast beef cooked??? Tried again this past week …one of the workers was so very rude to the other younger employee she was yelling. Very uncomfortable to witness. Again only one other person and waited for food too long only to get cold food. After two attempts Will not be back Very poorly run Arby’s DPatterson
Atmosphere: 1
Food: 1
Service: 1
Jasmine Pfender
This Arbys is definitely disappointing. The food is never that good. I love the French dip, but their au jus has absolutely NO FLAVOR it's basically just brown water. The only thing that seems to be good at this location are the sliders. Any other sandwich we've tried is barely warm, and their fries always taste old. The service is never good and you can tell the employees don't want to be there.
Atmosphere: 2
Food: 2
Service: 1
Jennifer Winters
There were people who were sitting in the drive through who literally got out to look if there was anyone in front of them so they could leave, I’m assuming because no one was taking their order.. When I finally got to where I could order she said she would be with me in a moment.. and after almost 15 minutes, I just left. If I could give zero stars, I would!
Don Stephens
Roast beef sandwich had nothing on it but roast beef and not much of it.
Atmosphere: 2
Food: 2
Service: 2
Rob Wages
Ordered the 2 for 6 dollar chicken deluxe and regular roast beef. The food was luke warm and the chicken patty was old.i went through the drive thru and didn't notice it till I was continuing on my way.this place needs a pep talk amd or find some help that actually cares about the food and service .instead of hiring peole that doesn't care.and train better .
Went to Arby's in Alexander City today. Arrived at 8 p.m. and the doors were locked but the sign on the door said the dinning room closed at 9 p.m. So we went to Who,s Diner and had a great meal where the staff was welcoming to my wife and I. Today 6 Nov we git to sit in and eat. Service was a little slow and the customer service acted like I was a bother to them for coming in. May eat there again but only if I don't feel like eating somewhere else.
Very nice and accommodating people! They've got the meats!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip Roast Beef Sandwich, Arby's Signature Sandwiches, Potato Cakes, Roast Beef, French Dip, Curly Fries
Connie Turner
Great!
Wheelchair accessibility: Is handicapped friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper, Roast Beef, Curly Fries
Randy Knowles
Good food and good service!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef, Curly Fries
Celia Dixon
We went to Arby's in Alex City Saturday night. There was a group of 12. We ordered our food and it took a long time we were there about 9:00. They had no sweet tea. We had not got our food and the lady comes over to tell us the lobby would be closing in 15 minutes. This was around 9:00. She said the cashier had to leave he had something to do. We would have gone somewhere else had she told us that the lobby would be closing. We got our food sat down and ate anyway You could tell they were not very happy. I told the lady it did not say on the door you closed at 9:00 she said everybody knows the drive-through is open till 12:00.
Been to this Arby’s in Alexander city twice in the past month. First sat in drive thru with four cars ahead for over 15 minutes went inside to discover only one man working . He was completely overwhelmed. I ordered / paid : waited then left without food. Over 30 minutes is not even close to fast food . How can you have NO roast beef cooked???
Tried again this past week …one of the workers was so very rude to the other younger employee she was yelling. Very uncomfortable to witness. Again only one other person and waited for food too long only to get cold food. After two attempts Will not be back
Very poorly run Arby’s
DPatterson
Atmosphere: 1
Food: 1
Service: 1
This Arbys is definitely disappointing. The food is never that good. I love the French dip, but their au jus has absolutely NO FLAVOR it's basically just brown water. The only thing that seems to be good at this location are the sliders. Any other sandwich we've tried is barely warm, and their fries always taste old. The service is never good and you can tell the employees don't want to be there.
Atmosphere: 2
Food: 2
Service: 1
There were people who were sitting in the drive through who literally got out to look if there was anyone in front of them so they could leave, I’m assuming because no one was taking their order.. When I finally got to where I could order she said she would be with me in a moment.. and after almost 15 minutes, I just left. If I could give zero stars, I would!
Roast beef sandwich had nothing on it but roast beef and not much of it.
Atmosphere: 2
Food: 2
Service: 2
Ordered the 2 for 6 dollar chicken deluxe and regular roast beef. The food was luke warm and the chicken patty was old.i went through the drive thru and didn't notice it till I was continuing on my way.this place needs a pep talk amd or find some help that actually cares about the food and service .instead of hiring peole that doesn't care.and train better .
Atmosphere: 2
Food: 2
Service: 2
Food was cold and tea was not sweet
Atmosphere: 4
Food: 3
Service: 5
Good food but expensive for fast food.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: French Dip Roast Beef Sandwich, Jalapeno Bacon Chicken Wrap, Chicken Tenders, Roast Turkey & Swiss Wrap
Went to Arby's in Alexander City today. Arrived at 8 p.m. and the doors were locked but the sign on the door said the dinning room closed at 9 p.m. So we went to Who,s Diner and had a great meal where the staff was welcoming to my wife and I. Today 6 Nov we git to sit in and eat. Service was a little slow and the customer service acted like I was a bother to them for coming in. May eat there again but only if I don't feel like eating somewhere else.
Atmosphere: 4
Food: 4
Service: 2
Good ??
Atmosphere: 5
Food: 5
Service: 5
Drive thru was fast and people were very kind.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We love going here as a family after football games . The staff is always friendly and very fast affordable service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches, Potato Cakes, Roast Beef, Curly Fries
Very nice and accommodating people! They've got the meats!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip Roast Beef Sandwich, Arby's Signature Sandwiches, Potato Cakes, Roast Beef, French Dip, Curly Fries
Great!
Wheelchair accessibility: Is handicapped friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper, Roast Beef, Curly Fries
Good food and good service!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef, Curly Fries
We went to Arby's in Alex City Saturday night. There was a group of 12. We ordered our food and it took a long time we were there about 9:00. They had no sweet tea. We had not got our food and the lady comes over to tell us the lobby would be closing in 15 minutes. This was around 9:00. She said the cashier had to leave he had something to do. We would have gone somewhere else had she told us that the lobby would be closing. We got our food sat down and ate anyway You could tell they were not very happy. I told the lady it did not say on the door you closed at 9:00 she said everybody knows the drive-through is open till 12:00.
Atmosphere: 1
Food: 2
Service: 1
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