Ladies made me a special plate of Buffalo shrimp. Was delicious
Atmosphere: 5
Food: 5
Service: 5
EntVids
This location was a nice location at one time. It has severely deteriorated. Some of the worst customer service I’ve ever seen in my life. Definitely will never be back at this location!
Atmosphere: 1
Food: 2
Service: 1
Kale Nelson
Worst customer service. They act like you are a bother to them to give them your business.
Audio Injected Soul
I gave it 5 stars because of Ms. Elizabeth Cantaline. She is an absolute treasure. I worked 13 years in the restaurant industry, and speaking from experience, customer service can be hell but she handles it like a champ. Everytime we come in she has a smile on her face and knows we want before we even get there. She took the time out to get our name so she could greet us each time we come in. I wish more people in customer service took some advice from this girl. I know its hard, but sometimes all you can do is smile and pick your head up. She is an all around amazing asset to this company!
Atmosphere: 5
Food: 5
Service: 5
Diana Martin
The restaurant was clean, the staff was friendly, and the restroom was cleaned.Kid-friendliness: It has kid friendly menu options and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Zaxby's Signature Sandwich, The Cobb Zalad, Kiddie Fingerz
Tequila Johnson
The food was delicious. Service was slow but the staff was very nice the manager especially ☺️
Atmosphere: 3
Food: 4
Service: 3
Sam Adams
Great food, best Zaxby’s ever, very friendly and helpful service!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Salad Chicken
keith montgomery
Chicken always taste like old, burned, oil.Salads are pretty good, except it seems like every time I visit, salad prices have gone up again. Even with inflation, lettuce and cucumbers haven't gone up $3.
Atmosphere: 3
Food: 2
Service: 3
heather robinson
If I could give negative stars, I would. This all happened on a Thursday evening around 8:00 PM, for context. Possibly the WORST fast food experience, I have ever had. It took more than 30 min to get our food, people after us were served before us because as we were told our food had been given out at the drive thru. Ann had an attitude and blamed the teenagers which is in poor taste IMHO. Additionally, when she "apologized" she did so with a sarcastic tone, said I should include her name in the review. She repeatedly said i don't know what you want me to do. When they served my friend after we had waited more than 20 min for her food, the prefer was wrong. Lastly, Ann offered a refund and then stormed off. When we choose to accept this offer we were told we had to give the food back as well which is not what she had said. She would not come back to the front to complete the refund she offered. We asked for a corporate number or a number we could call to complain and were told there was no such number to give. I will never be stopping by here again, and I highly recommend no one else waste their time either unless you have 30+ minutes to spare. Other people also had issues with their orders, one lady had an online order that she had to wait to be made. Another lady had to wait as well for her 2nd order just like we did, I'm assuming they gave out her food too via the drive thru.
Wasn't greeted at all. Girl at the register folded her arms and laid them and her head on the register. She never said, "Can I help you?" or "What can I get for you?" We just had to start ordering. We was asked if we wanted double fries or fries and coleslaw. Was not given another choice. In the ladies room their are 2 stalls, small and handicap, the handicap does not have a lock on the door which is a good 4 feet away from the toliet. Food was hot and as good as other restraunts in the area. We ate out of to-go boxes. Over all very disappointed. I meant to put 2 stars
Ladies made me a special plate of Buffalo shrimp. Was delicious
Atmosphere: 5
Food: 5
Service: 5
This location was a nice location at one time. It has severely deteriorated. Some of the worst customer service I’ve ever seen in my life. Definitely will never be back at this location!
Atmosphere: 1
Food: 2
Service: 1
Worst customer service. They act like you are a bother to them to give them your business.
I gave it 5 stars because of Ms. Elizabeth Cantaline. She is an absolute treasure. I worked 13 years in the restaurant industry, and speaking from experience, customer service can be hell but she handles it like a champ. Everytime we come in she has a smile on her face and knows we want before we even get there. She took the time out to get our name so she could greet us each time we come in. I wish more people in customer service took some advice from this girl. I know its hard, but sometimes all you can do is smile and pick your head up. She is an all around amazing asset to this company!
Atmosphere: 5
Food: 5
Service: 5
The restaurant was clean, the staff was friendly, and the restroom was cleaned.Kid-friendliness: It has kid friendly menu options and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Zaxby's Signature Sandwich, The Cobb Zalad, Kiddie Fingerz
The food was delicious. Service was slow but the staff was very nice the manager especially ☺️
Atmosphere: 3
Food: 4
Service: 3
Great food, best Zaxby’s ever, very friendly and helpful service!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Salad Chicken
Chicken always taste like old, burned, oil.Salads are pretty good, except it seems like every time I visit, salad prices have gone up again. Even with inflation, lettuce and cucumbers haven't gone up $3.
Atmosphere: 3
Food: 2
Service: 3
If I could give negative stars, I would. This all happened on a Thursday evening around 8:00 PM, for context. Possibly the WORST fast food experience, I have ever had. It took more than 30 min to get our food, people after us were served before us because as we were told our food had been given out at the drive thru. Ann had an attitude and blamed the teenagers which is in poor taste IMHO. Additionally, when she "apologized" she did so with a sarcastic tone, said I should include her name in the review. She repeatedly said i don't know what you want me to do. When they served my friend after we had waited more than 20 min for her food, the prefer was wrong. Lastly, Ann offered a refund and then stormed off. When we choose to accept this offer we were told we had to give the food back as well which is not what she had said. She would not come back to the front to complete the refund she offered. We asked for a corporate number or a number we could call to complain and were told there was no such number to give. I will never be stopping by here again, and I highly recommend no one else waste their time either unless you have 30+ minutes to spare. Other people also had issues with their orders, one lady had an online order that she had to wait to be made. Another lady had to wait as well for her 2nd order just like we did, I'm assuming they gave out her food too via the drive thru.
Atmosphere: 1
Food: 1
Service: 1
Good food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Chicken, Handcrafted Peach Sweet Tea
Restaurantji Recommends
Wasn't greeted at all. Girl at the register folded her arms and laid them and her head on the register. She never said, "Can I help you?" or "What can I get for you?" We just had to start ordering. We was asked if we wanted double fries or fries and coleslaw. Was not given another choice. In the ladies room their are 2 stalls, small and handicap, the handicap does not have a lock on the door which is a good 4 feet away from the toliet. Food was hot and as good as other restraunts in the area. We ate out of to-go boxes. Over all very disappointed. I meant to put 2 stars
Delicious food and polite employees.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Zax Snak Meal, Crinkle Fries - Regular, Kiddie Fingerz Meal, Crinkle Fries
Food is always toooo
Atmosphere: 3
Food: 1
Service: 3
Tasty and fresh!
Atmosphere: 4
Food: 4
Service: 5
Good food, little more expensive compared to other fast food places, but service was quick and food was
Atmosphere: 4
Food: 4
Service: 4