Jack's

Name: Jack's
Address: 2312 N Brindlee Mountain Pkwy, Arab, Alabama, 35016, US
Telephone: (256) 803-0043
Price range: $
Rating: 3.5

$ • Fast Food, Burgers

Hours:
2312 N Brindlee Mountain Pkwy, Arab
(256) 803-0043

Menu Order Online

About Jack's Family Restaurant

Jack's is known for its great food, but recently, the service seems to have declined. Fast food servers at the drive-thru often appear rushed to leave, with one lady having a particularly bad attitude in the mornings. Despite these issues, the food quality remains good, especially the gravy biscuits, which some customers say are the best they've ever had from Jack's. The drive-thru line can get long, particularly in the mornings, but the food is usually served quickly, partly because it's often the only drive-thru in the area within several miles. Customers note that while staff could be friendlier, the busy days, like New Year’s Day, can make service seem less welcoming. Parking tends to be a little crowded in the mornings but is usually manageable later in the day. The restaurant offers a kid-friendly menu with hamburger, cheeseburger, or chicken fingers with fries and drinks, and vegetarian options are limited to a plain salad. Overall, Jack's still offers good food, but improvements in service would help restore its reputation.