Arby's
$ • Fast Food
Hours:
5984 N Chalkville Rd, Birmingham
(205) 655-4054
About Arby's
Customers' Favorites
Arby's Reviews
The Arby’s in Trussville was filthy!!! Then when we got our food it all was dumped out in the bag! The floor was so bad our shoes kept sticking to the floor pulling them off. We didn’t even get half of our order but because it was so bad we just said forget it! I love the one in Leeds but will NEVER come back to the Arby’s in Trussville.
Picked up some delicious gyros on my way home tonight. they forgot my fries😭 but as soon as I called they handled it swiftly and respectfully. Very impressed. Great customer service and killer gyros.
Ratings
Menu
Hours
| Monday | 9:30AM - 12AM |
| Tuesday | 9:30AM - 12AM |
| Wednesday | 9:30AM - 12AM |
| Thursday | 9:30AM - 12AM |
| Friday | 9:30AM - 12AM |
| Saturday | 9:30AM - 12AM |
| Sunday | 9:30AM - 12AM |
Arby's is a fast food restaurant with a focus on food quality, offering options such as roast beef and cherry turnovers. While food quality remains a highlight, customer service appears to be inconsistent. Some customers have reported unfriendly and unhelpful employees, both in person and over the intercom. However, there have been positive experiences noted, especially with the drive-thru staff, who are described as personable and polite.
Some meals, like the beef and cheddar combo, have been praised for being hot and delicious, with fresh fries and well-prepared drinks. Yet, there have also been complaints about the fries having an unpleasant taste, and some customers have expressed concern over the appearance of the roast beef. Despite these mixed reviews, it is still recommended to go inside the restaurant for a better customer service experience, as some staff members demonstrate exceptional service.