Chipotle Mexican Grill
$ • Mexican, Fast Food, Vegan
Hours:
300 20th St S, Birmingham
(205) 326-8572
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
Share your opinion about Chipotle Mexican Grill
Terrible customer service. When I mentioned my disappointment about my food; they told me I don’t have to come back next time.
My food was wrong and cold!
The attitudes there are horrible...Go to any other Chipotle but this one is NOT it. They literally gave me a bowl of chicken for my burrito bowl and had the audacity to get smart when called the store about it and asked to speak with a manager.
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 11AM - 11PM |
People in Birmingham Also Viewed
Chipotle Mexican Grill is a popular spot for Mexican food, known for its fresh ingredients and sustainable containers. The service can be inconsistent, with some customers experiencing issues with mobile orders and portion control. However, when ordering in person, the customer service is often described as amazing, with polite and respectful workers. The food is consistently good, with some customers raving about the chipotle steak. Many appreciate that the scoops are generous, making each meal satisfying. Those who like salty chips will enjoy the ones served here, which are notably salty. The layout is the same as most Chipotle locations, and the restrooms are locked and maintained clean. Staff members are friendly and helpful, although there have been reports of rudeness from some employees. Despite mixed reviews about the staff, several customers have had positive experiences with the service. The restaurant tends to be quiet and clean, especially earlier in the day, although some customers noted issues with cleanliness on the floor during their visits. Overall, Chipotle Mexican Grill remains a great place to eat, especially when enjoying the friendly service and delicious food.