Ordered takeout, the portions were BS. Do not order online here.
I got a bowl with double protein(chicken and steak) there was no chicken at all in my bowl, very little steak and it wasn't even a full bowl, not even full like the ones at the Vestavia Chipotle. Do not order online here.
They say they close at 11 but we went there at 10 and they started pulling everhthing out saying they are closed.
They close at 10.
Mark Peters
Chips are not made properly at this location. They are really light in color, almost no salt, 0 flavor. Completely inedible.
Food: 1
Jennafer Collins
I do not recommend ordering through the app. Got 1/2 full bowl with 4 of the 8 ingredients I ordered. No guacamole despite paying extra for it.
Atmosphere: 3
Food: 3
Service: 1
James Hill
Hit or miss.
Atmosphere: 3
Food: 3
Service: 4
Kenneth Worthington
I have been struggling with the carnivore diet and where to eat for my lunch hour. Found out real quick Chipotle is not the place to go. Double meat add guac heat and eat brisket runs a whopping $28. Didn't even fill half the bowl. The majority of that pile is green pepper.
I don't even think it's real brisket. ☹️
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Steak Bowl with Guacamole Dip
Dawncember Willis
Great Food. Good Customer Service. Very Busy, Crowded, and Friendly Customers. I always meet great people while waiting in line at this location.
Came to this location after going to the other Hoover location that was out of ingredients. We go to eat our bowls and the rice is undercooked and crunchy. What’s going on Chipotle? Two different locations…
Atmosphere: 1
Food: 1
Service: 1
Lillian Lockhart
BEWARE!!! Me and my husband went today for a treat since we don't have a chipotle near home. Sadly this place sucks. My husband has food poisoning from the carnitas from this place. We had everything the same on our bowls except the meat. So we know it was the meat not being at the correct temp. We will NEVER go to chipotle again.
Atmosphere: 1
Food: 1
Service: 1
Alyssa Allen
Their food had some of the best flavors I’ve had from a chipotle.
Worst chipotle in Alabama, employees are a joke. Waited almost 2 hours for my food. Whoever runs this store is trash
Service: 1
Melissa Martin
Ask for vinegarette sauce was charged for side which cost 1.55 i don't mind paying but the cut was not full it was not even half fulled when I ask to get a full one she was like it's a 1.55 for that little sauce I will not be back if I could give them no stars I would and also I didn't even get but 5 pieces of meat I counted
Atmosphere: 1
Food: 1
Service: 1
Bindiya Ganatra
I went in and ordered a veggie bowl. I requested cheese and sour cream to be on the side. However, she still charged me $1.55 extra for the side. The veggie bowl ALREADY COMES INCLUDED with shredded cheese & sour cream. When I asked the cashier she did absolutely nothing to help refund it. She could care less. To add more fuel to the fire, the brown rice had not been cooked well - it was extremely crunchy. Not a good experience for a broke UAB college student. Please see photo for a reference with extra unnecessary charges.
Atmosphere: 1
Food: 1
Service: 1
Katelen Helms
if i could give this chipotle 0 stars i would. everytime i order, it’s wrong. i ordered a delivery order tonight and my ENTIRE bowl was wrong. almost everything i ordered was not on there and it had hot sauce on it, which i did it order and cannot eat because it’s way too hot. now, i’m having to drive all the way there to get a new bowl. i mean every single time i order it’s wrong.
Food: 1
Service: 1
Devin Whitt
Ordered a bowl and guacamole.Only to receive and half cup of guacamole 🤦🏽♀️
Ordered takeout, the portions were BS. Do not order online here.
I got a bowl with double protein(chicken and steak) there was no chicken at all in my bowl, very little steak and it wasn't even a full bowl, not even full like the ones at the Vestavia Chipotle.
Do not order online here.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Chicken Burrito Bowl, Steak Burrito Bowl
They say they close at 11 but we went there at 10 and they started pulling everhthing out saying they are closed.
They close at 10.
Chips are not made properly at this location. They are really light in color, almost no salt, 0 flavor. Completely inedible.
Food: 1
I do not recommend ordering through the app. Got 1/2 full bowl with 4 of the 8 ingredients I ordered. No guacamole despite paying extra for it.
Atmosphere: 3
Food: 3
Service: 1
Hit or miss.
Atmosphere: 3
Food: 3
Service: 4
I have been struggling with the carnivore diet and where to eat for my lunch hour. Found out real quick Chipotle is not the place to go. Double meat add guac heat and eat brisket runs a whopping $28. Didn't even fill half the bowl. The majority of that pile is green pepper.
I don't even think it's real brisket. ☹️
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Steak Bowl with Guacamole Dip
Great Food. Good Customer Service. Very Busy, Crowded, and Friendly Customers. I always meet great people while waiting in line at this location.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Chicken Burrito Bowl, Steak Burrito Bowl, Tacos, Salad, Quesadilla
Came to this location after going to the other Hoover location that was out of ingredients. We go to eat our bowls and the rice is undercooked and crunchy. What’s going on Chipotle? Two different locations…
Atmosphere: 1
Food: 1
Service: 1
BEWARE!!! Me and my husband went today for a treat since we don't have a chipotle near home. Sadly this place sucks. My husband has food poisoning from the carnitas from this place. We had everything the same on our bowls except the meat. So we know it was the meat not being at the correct temp. We will NEVER go to chipotle again.
Atmosphere: 1
Food: 1
Service: 1
Their food had some of the best flavors I’ve had from a chipotle.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Worst chipotle in Alabama, employees are a joke. Waited almost 2 hours for my food. Whoever runs this store is trash
Service: 1
Ask for vinegarette sauce was charged for side which cost 1.55 i don't mind paying but the cut was not full it was not even half fulled when I ask to get a full one she was like it's a 1.55 for that little sauce I will not be back if I could give them no stars I would and also I didn't even get but 5 pieces of meat I counted
Atmosphere: 1
Food: 1
Service: 1
I went in and ordered a veggie bowl. I requested cheese and sour cream to be on the side. However, she still charged me $1.55 extra for the side. The veggie bowl ALREADY COMES INCLUDED with shredded cheese & sour cream. When I asked the cashier she did absolutely nothing to help refund it. She could care less. To add more fuel to the fire, the brown rice had not been cooked well - it was extremely crunchy. Not a good experience for a broke UAB college student. Please see photo for a reference with extra unnecessary charges.
Atmosphere: 1
Food: 1
Service: 1
if i could give this chipotle 0 stars i would. everytime i order, it’s wrong. i ordered a delivery order tonight and my ENTIRE bowl was wrong. almost everything i ordered was not on there and it had hot sauce on it, which i did it order and cannot eat because it’s way too hot. now, i’m having to drive all the way there to get a new bowl. i mean every single time i order it’s wrong.
Food: 1
Service: 1
Ordered a bowl and guacamole.Only to receive and half cup of guacamole 🤦🏽♀️
Food: 2
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