I order off DoorDash all the time. Now I put on my order i wanted condiments and utensils and chips. Only got my bowl! This is unacceptable! I’ve called up there 5 times and they still won’t answer the phone. I am highly disappointed and I WANT MY MONEY BACK. Because if i can’t get what i asked for then why am i paying for it?? Half a a meal is NOT. What I paid for. Then yall don’t have the option for vinegar sauce and i know yall have some in the restaurant. I get off work this evening at 5. I will be up there to collect.
Etinosa Ogbeifun
Tables and overall atmosphere were dirty during our visit.
M Somebody
The cigarette butts in the bare dirt patches outside the front door really makes the decor pop. This is a 77 billion dollar company lol
Adam Hickman
The place could use a really good cleaning. 24 hour waffle houses have a cleaner kitchen.
ChaLestar Hill
I wish I didn’t have to leave a star at all. Once I entered the restaurant I had to wait in line for 10 mins and only one customer was in line. Behind the counter was filthy with food all over the counter. I got a chicken/steak bowl and requested pico de gallo and the young man told me they were out but I saw it on the online order bar and requested it again and he advised me he could not take food from the online bar to give to me. Will not be returning to this store 🤬🤬🤬
Chris Donaldson
Out of sour cream was told the only way to get chips and salsa was to go online and order it. Sat at the register for 5 minutes while one employee sat by the grill staring at nothing. There wasn’t even anything on the grill. This location is not very well managed
Bham Onion
Flies Been there 3x and every time I see flies. Never again. The one in Vestavia is clean, a bit outa they way but no bugs.
William Plaisance
Ordered takeout, the portions were BS. Do not order online here.
I got a bowl with double protein(chicken and steak) there was no chicken at all in my bowl, very little steak and it wasn't even a full bowl, not even full like the ones at the Vestavia Chipotle. Do not order online here.
I do not recommend ordering through the app. Got 1/2 full bowl with 4 of the 8 ingredients I ordered. No guacamole despite paying extra for it.
Atmosphere: 3
Food: 3
Service: 1
James Hill
Hit or miss.
Atmosphere: 3
Food: 3
Service: 4
Kenneth Worthington
I have been struggling with the carnivore diet and where to eat for my lunch hour. Found out real quick Chipotle is not the place to go. Double meat add guac heat and eat brisket runs a whopping $28. Didn't even fill half the bowl. The majority of that pile is green pepper.
I don't even think it's real brisket. ☹️
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Steak Bowl with Guacamole Dip
Dawncember Willis
Great Food. Good Customer Service. Very Busy, Crowded, and Friendly Customers. I always meet great people while waiting in line at this location.
Came to this location after going to the other Hoover location that was out of ingredients. We go to eat our bowls and the rice is undercooked and crunchy. What’s going on Chipotle? Two different locations…
I order off DoorDash all the time. Now I put on my order i wanted condiments and utensils and chips. Only got my bowl! This is unacceptable! I’ve called up there 5 times and they still won’t answer the phone. I am highly disappointed and I WANT MY MONEY BACK. Because if i can’t get what i asked for then why am i paying for it?? Half a a meal is NOT. What I paid for. Then yall don’t have the option for vinegar sauce and i know yall have some in the restaurant. I get off work this evening at 5. I will be up there to collect.
Tables and overall atmosphere were dirty during our visit.
The cigarette butts in the bare dirt patches outside the front door really makes the decor pop. This is a 77 billion dollar company lol
The place could use a really good cleaning. 24 hour waffle houses have a cleaner kitchen.
I wish I didn’t have to leave a star at all. Once I entered the restaurant I had to wait in line for 10 mins and only one customer was in line. Behind the counter was filthy with food all over the counter. I got a chicken/steak bowl and requested pico de gallo and the young man told me they were out but I saw it on the online order bar and requested it again and he advised me he could not take food from the online bar to give to me. Will not be returning to this store 🤬🤬🤬
Out of sour cream was told the only way to get chips and salsa was to go online and order it. Sat at the register for 5 minutes while one employee sat by the grill staring at nothing. There wasn’t even anything on the grill. This location is not very well managed
Flies Been there 3x and every time I see flies. Never again.
The one in Vestavia is clean, a bit outa they way but no bugs.
Ordered takeout, the portions were BS. Do not order online here.
I got a bowl with double protein(chicken and steak) there was no chicken at all in my bowl, very little steak and it wasn't even a full bowl, not even full like the ones at the Vestavia Chipotle.
Do not order online here.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Chicken Burrito Bowl, Steak Burrito Bowl
They say they close at 11 but we went there at 10 and they started pulling everhthing out saying they are closed.
They close at 10.
Chips are not made properly at this location. They are really light in color, almost no salt, 0 flavor. Completely inedible.
Food: 1
Restaurantji Recommends
I do not recommend ordering through the app. Got 1/2 full bowl with 4 of the 8 ingredients I ordered. No guacamole despite paying extra for it.
Atmosphere: 3
Food: 3
Service: 1
Hit or miss.
Atmosphere: 3
Food: 3
Service: 4
I have been struggling with the carnivore diet and where to eat for my lunch hour. Found out real quick Chipotle is not the place to go. Double meat add guac heat and eat brisket runs a whopping $28. Didn't even fill half the bowl. The majority of that pile is green pepper.
I don't even think it's real brisket. ☹️
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Steak Bowl with Guacamole Dip
Great Food. Good Customer Service. Very Busy, Crowded, and Friendly Customers. I always meet great people while waiting in line at this location.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Chicken Burrito Bowl, Steak Burrito Bowl, Tacos, Salad, Quesadilla
Came to this location after going to the other Hoover location that was out of ingredients. We go to eat our bowls and the rice is undercooked and crunchy. What’s going on Chipotle? Two different locations…
Atmosphere: 1
Food: 1
Service: 1
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