this is the worst jimmy johns location to ever exist. staff doesn't care. they drop food off at the wrong address, then get upset when you call to inquire like it's your fault they messed up your order. not "freaky fast" by any means. Just like most businesses here in Birmingham, they are hiring just anybody, and the people they are hiring have terrible work ethic and truly don't care. This city needs major improvement.
Atmosphere: 1
Food: 1
Service: 1
Zachariah Brannaker
I have never had bad food or service at any of the locations i have gone to or ordered from. I love em.
Atmosphere: 5
Food: 5
Service: 5
Sam Bellman
Ordered with an estimated time of 20 mins, after 60 mins I called to get and update and the staff told me they were running late but I was the next stop. Called again after 100 mins and was told the same thing. I cancelled my order after 110 mins and will never order from here again
Service: 1
robert everett
Walked in the cashier was working on something on the other side of the register came around and took my order, and Ipaid cash for my food and immediately the cashier went to the gloves and started fixing my sandwich without washing his hand's after going through the register to give me change. I asked for a refund. I was so disgusted. Around 8:15pm 2.13.24
Amy H
I have ordered from this location many times. I had never had a problem until the last 2 orders. The first time I thought it was a fluke. We waited over 2 hours to get our food. Today I ordered and received notification within 10 mins it was out for delivery. It has now been 1 hour, and 1 phone call later assuring me it should be here any moment. I still have no lunch.
Food: 5
Service: 1
Chris Rockett
Placed a delivery order at 12:30PM. After one hour, I called to check on ETA - They said they should be arriving any minute. At 3PM, I called and canceled the order. I'm sure there's a valid reason for the delivery being late, but not communicating with your customers is confirmation you don't care.
Lori J.
Love the new Honey Habanero wings. Leo was right they are good. The slaw was delicious. And the collards are delish.
Rhodeo Williams
I enjoyed the different style of eating with the experience of new life and
Atmosphere: 4
Food: 4
Service: 5
Meribeth C
Excellent catering options. Terrific people. Thank you for working with me for my clinics. These guys are awesome.
Food: 5
Service: 5
Cole
I ordered from this JJ for delivery tonight and let me tell you, I was impressed. Initially when I ordered, the receipt said delivery for “tomorrow”, panicked, I call the store to make sure I didn’t mess up my order. The guy that answered the phone was so polite and assured me I did it correctly. From the time I ordered to delivery was 10 minutes, talk about freaky fast. You could call 911 and this JJ delivery driver would beat them to your house. Also, my wrap was 10/10.
Excellent catering options. Terrific people. Thank you for working with me for my clinics. These guys are awesome.
Amanda Connell
I have ordered from this location multiple times. The last time, I got a Diet Coke and ordered a Coke. This one time, I decided to not tip since the previous times my order was wrong. When the delivery driver delivered my order, he wouldn’t leave until I signed a receipt and a tip was given! I called the store and spoke to the manager and he said that is not common practice and he would let the GM know. I finally get to open my order, the drink is yet again a Diet Coke and my order was wrong. I tried calling the store, twice, with no answer. I’ll never order from here again.
Breanna Stewart
i ordered jimmy john’s with doordash and the first order got thrown in the trashcan by someone at the location my food was delivered to. jimmy john’s was very helpful regarding what to do for my refund process and when i ordered again they even gave me a free sandwich card. i work night shift and this happened while i was at work. i appreciate their kindness and helpfulness.
Jordan Jaye
I'm out of the area for delivery, so I went to pick up my online order this morning. The store was very clean & my sandwich was made perfectly. The man running the store, Cameron, was very charismatic & personable.
Blu Squad
The associate Cameron was awesome! He definitely made sure we were properly taken care of!
this is the worst jimmy johns location to ever exist. staff doesn't care. they drop food off at the wrong address, then get upset when you call to inquire like it's your fault they messed up your order. not "freaky fast" by any means. Just like most businesses here in Birmingham, they are hiring just anybody, and the people they are hiring have terrible work ethic and truly don't care. This city needs major improvement.
Atmosphere: 1
Food: 1
Service: 1
I have never had bad food or service at any of the locations i have gone to or ordered from. I love em.
Atmosphere: 5
Food: 5
Service: 5
Ordered with an estimated time of 20 mins, after 60 mins I called to get and update and the staff told me they were running late but I was the next stop. Called again after 100 mins and was told the same thing. I cancelled my order after 110 mins and will never order from here again
Service: 1
Walked in the cashier was working on something on the other side of the register came around and took my order, and Ipaid cash for my food and immediately the cashier went to the gloves and started fixing my sandwich without washing his hand's after going through the register to give me change. I asked for a refund. I was so disgusted. Around 8:15pm 2.13.24
I have ordered from this location many times. I had never had a problem until the last 2 orders. The first time I thought it was a fluke. We waited over 2 hours to get our food. Today I ordered and received notification within 10 mins it was out for delivery. It has now been 1 hour, and 1 phone call later assuring me it should be here any moment. I still have no lunch.
Food: 5
Service: 1
Placed a delivery order at 12:30PM. After one hour, I called to check on ETA - They said they should be arriving any minute. At 3PM, I called and canceled the order. I'm sure there's a valid reason for the delivery being late, but not communicating with your customers is confirmation you don't care.
Love the new Honey Habanero wings. Leo was right they are good. The slaw was delicious. And the collards are delish.
I enjoyed the different style of eating with the experience of new life and
Atmosphere: 4
Food: 4
Service: 5
Excellent catering options. Terrific people. Thank you for working with me for my clinics. These guys are awesome.
Food: 5
Service: 5
I ordered from this JJ for delivery tonight and let me tell you, I was impressed. Initially when I ordered, the receipt said delivery for “tomorrow”, panicked, I call the store to make sure I didn’t mess up my order. The guy that answered the phone was so polite and assured me I did it correctly. From the time I ordered to delivery was 10 minutes, talk about freaky fast. You could call 911 and this JJ delivery driver would beat them to your house. Also, my wrap was 10/10.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excellent catering options. Terrific people. Thank you for working with me for my clinics. These guys are awesome.
I have ordered from this location multiple times. The last time, I got a Diet Coke and ordered a Coke. This one time, I decided to not tip since the previous times my order was wrong. When the delivery driver delivered my order, he wouldn’t leave until I signed a receipt and a tip was given! I called the store and spoke to the manager and he said that is not common practice and he would let the GM know. I finally get to open my order, the drink is yet again a Diet Coke and my order was wrong. I tried calling the store, twice, with no answer. I’ll never order from here again.
i ordered jimmy john’s with doordash and the first order got thrown in the trashcan by someone at the location my food was delivered to. jimmy john’s was very helpful regarding what to do for my refund process and when i ordered again they even gave me a free sandwich card. i work night shift and this happened while i was at work. i appreciate their kindness and helpfulness.
I'm out of the area for delivery, so I went to pick up my online order this morning. The store was very clean & my sandwich was made perfectly. The man running the store, Cameron, was very charismatic & personable.
The associate Cameron was awesome! He definitely made sure we were properly taken care of!
Atmosphere: 5
Food: 5
Service: 5