McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours:
1569 Montclair Rd, Birmingham
(205) 956-9666

About McDonald's

McDonald's is a well-known fast-food restaurant that offers a variety of menu items. The reviews suggest a mixed experience, with some customers appreciating the convenience of the 24-hour service and the ability to get a cheeseburger instead of vending machine food when visiting a nearby hospital. The facilities are kept clean, with tidy tables and a quick service for online order in-house pickup, where the wait time is minimal. The Big Mac is served warm, with a large bun that is not soggy or stale, and the fries are consistently hot and tasty, though customers should remember to ask for ketchup, as self-serve and packets in the bag are not always available.

Many customers use the drive-through, which can be busy but moves quickly. The staff is often described as friendly and efficient, from taking orders to handing out food. Food quality varies, with some noting that the meat patties are thinner and might be of lower quality than before, and some food may be reheated or not exactly right, though it is still generally considered good. Inside, the self-order service is easy to use, but staff can be busy and overwhelmed at times, leading to longer waits. There are reports that some food items, like chicken nuggets, might be missing or brought out later, and some customers suggest improvements like adding a cone in the drive-through and hiring more staff.

Despite these issues, many customers find the food to be fresh and enjoy hot fries. The overall atmosphere can be charged and busy, but the friendly service and consistent quality make it a popular choice for quick meals, especially when convenience is a priority.

Customers' Favorites

McDonald's Reviews

2.2
350 ratings
Restaurantji Rating
5
12%
4
9%
3
9%
2
8%
1
62%
Food
2.5
Atmosphere
2.2
Service
2.1

Share your opinion about McDonald's

Restaurantji Rating

My son and his girl friend ordered in the app. They never received their food and could not get anyone to help them. It is ridiculous that they were there for over 30 minutes and came back with nothing. Very disappointing!

The one on Montclair is the worst. I have more patience than most folks with an understaffed restaurant these days. But seriously… you will sit in the drive through line for a ridiculous amount of time here. You will sit in one line at the speaker and watch 6 or 7 cars in the other line go through. If you say “hello” into the speaker, then will quickly pipe up and say “hold please” with more than a hint of annoyance and irritation.

And they have been out of Dr....read full review

service suck bad and food not fresh

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Hours

Monday 5AM - 1AM
Tuesday 5AM - 1AM
Wednesday 5AM - 12AM
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday 5AM - 1AM
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