Zaxbys Chicken Fingers & Buffalo Wings
$ • Chicken, Fast Food, Chicken WingsAbout Zaxby's
Customers' Favorites
Deep Fried Cheese Curds
Crinkle Fries - Large
Chicken Finger Plate
Traditional Wings
Tongue Torch
Texas Toast
Zax Sauce
Brownie
The Cobb
Salads
Zaxby's Reviews
241 ratings
Share your opinion about Zaxbys Chicken Fingers & Buffalo Wings
The service was fast , friendly.
Our food was great .
We enjoyed our lunch there and when we left we were told have a great day. Definitely going back.
Our food was great .
We enjoyed our lunch there and when we left we were told have a great day. Definitely going back.
Food was hot and fresh.
Don't fall for the trap of feeling rushed to leave before you check that your order is correct, and all your food is there, because there's a 100% chance you'll be angry when you leave, if you don't. They will not answer the phone if you call the store to speak with management about their mistakes. The old lady at the window is nice though, but she will cut you off while you place your order.
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 10PM |
Zaxby's Chicken Fingers & Buffalo Wings in Crestwood and Irondale offers a mix of experiences. Some customers have faced issues with service, such as long wait times and inattentive staff, especially when visiting the Crestwood location. One customer waited 10 minutes for a mobile order, feeling ignored and assuming the staff could have been more polite. During a busy Saturday, staff were seen texting and not assisting customers, which led to frustration. However, the Irondale location received high praise for its welcoming staff, particularly Michelle, who provided excellent customer service and made the food fresh and hot, restoring faith in the brand after past disappointments.
Many customers appreciate the quality of the food, especially the chicken tenders, which are cooked to order and remain hot when eaten at home or on the go. The drive-thru service is noted for being quick and efficient, with orders ready when customers arrive, and ample parking is available at the Irondale location. The cookies and cheesecake bites are popular, with some customers reheating the cheesecake bites in an air fryer to enjoy them later.
Overall, Zaxby's is recognized for its consistent speed, tasty food, and friendly service at times, though experiences can vary. Customers enjoy the convenience of mobile ordering and appreciate the quality of the food, especially the chicken tenders and desserts. However, some have experienced less satisfactory service, highlighting the importance of attentive staff for a better dining experience.