Customers` Favorites
Customers` Favorites
“Caroline really makes this Hattie B’s a wonderful experience right from the very start! She is kind and is so helpful explaining the menu! First impression 11/10! I ordered the sandwich with a side of bacon grits and both were fantastic! I would highly recommend coming here if you visit Nashville. On the flip side, if you ever happen to find yourself in Maine, come visit me at Morning Moose Coffee! You won’t be disappointed!“
Customers` Favorites
“I can’t stop thinking about that chicken. Went to Bham for work and walked there twice to get it. Now I’m Finna fly back to Alabama just to have it again!“
Customers` Favorites
“Best fried chicken I have ever had.“
Customers` Favorites
“Great food and great service“
Customers` Favorites
“This was our first time at J Wings….but it will NOT be our last! The next time we come through Birmingham, we will definitely stop by!We had lemon pepper wings, Philly cheesesteak, fried green tomatoes, cheese fries, and the pork chop plate. J Wings did not disappoint! Everything was fresh & seasoned perfectly. The sweet tea was good as well!Great food & great service! The owner was pretty cool too. ? Keep up the great work!“
Customers` Favorites
“Thank you, thank you to Chick Fil A Greystone. We ordered food from here for our end of year football party. due to weather (cold and rainy) we changed our party location last minute from Heardmont Playground to Chick Fil A. Isaac accommodated us quickly, reserving tables for us, and making everything easy and fun for parents and kids. Isaac and his team were welcoming from Start to finish A thousand thank yous, from the Red Team (Oak Mountain Youth Football)“
Customers` Favorites
“I placed a mobile order but for some reason the mobile line was blocked off so the lines merged to one so traffic is horrible!!, the wait time about 15-20mins not sure who had the bright idea to make the busiest chic fil a to a single drive thru..bring back 2 lanes. My food was hot and fresh“
Customers` Favorites
“I love it because a very nice team and a very excellent service do a wonderful job and make me feel like family“
Customers` Favorites
“We thoroughly enjoyed our time and the wonderful yummy food! The staff was incredibly nice and efficient!!“
Customers` Favorites
“This place is drive-through only so service is pretty quick. I got an Original Box Combo with a sweet tea and ranch. Our food was ready very quickly. The Texas Toast was pretty plain, I got the butt of the loaf so maybe that’s why. I don’t really eat slaw so I don’t know what that tastes like. The chicken was good and the sauce was nice. French fries were nice and crispy, had a good flavor to them. The sweet tea was pretty good, very sweet but what I was hoping for. The chicken fingers are pretty small but the whole meal is filling.“
Customers` Favorites
“The staff was delightful! We were so excited to come in and ate. Great experience 👍“
Customers` Favorites
“Food always hot and fresh“
Customers` Favorites
“DELISH. The chicken is amazing… but the frosted lemonade?… 🤤“
Customers` Favorites
“Great food, the sauce is delicious and I wish it could be sold in the store.“
Customers` Favorites
“The food was good, just like I remember when I was a kid. The service was bar, none. The staff worked together. And I like to see a staff that has fun while working. This place was really clean, and even the bathrooms were clean. I would definitely be back. I got the dry rub chicken. The garlic parmesan and the lemon pepper and it mesh well with the original recipe.“
Customers` Favorites
“And no one told me about the lemonade.
Freshly made each day by lovely hands...
Rude.
Catfish filet Xtra filet all the way
Filets are good size and perfection in a paper boat.
Neither fish, fries nor bread are ever greasy
How do y'all even do that?
Thank you and
Luvya♡“
Customers` Favorites
“Excellent service and exceptional 'fast' food.“
Customers` Favorites
“The Chick-fil-A at this location was amazing!!! Thank you Tucker!!
I have always regarded Chick-fil-A as a company that sets the standard for exceptional customer service, which is why my experience at Chick-fil-A in McCalla was so disappointing.
About a year ago, Sydney, the Marketing Coordinator at the McCalla Chick-fil-A, graciously offered our church, Friendship Baptist Church, 59 cards for free chicken biscuits to use on our church trip to the Ark Encounter in Kentucky. Because we were still in the planning stages, I was told there was no time restriction and that I simply needed to call when our departure date was finalized.
When it came time for our trip, I contacted Sydney, who informed me she was no longer in that role but assured me the offer would still be honored. She referred me to April, the new marketing representative. April was very kind and told me she didn't anticipate any issues but needed to discuss it with the restaurant manager before confirming.
Unfortunately, after waiting several weeks without hearing back, I contacted April again and was told that management had decided they no longer provide those promotional cards. Needless to say, I was extremely disappointed. More importantly, our congregation—many of whom are senior citizens—was disappointed because I had already shared the good news that Chick-fil-A would be providing complimentary chicken biscuits for our trip.
Thankfully, this story has a much better ending.
I reached out to the Chick-fil-A at Midtown Plaza in Birmingham and spoke with Tucker, one of the managers. After hearing what had happened, Tucker immediately stepped in to help. Not only did he honor the original commitment by providing the 59 breakfast cards, but he also contacted the Chick-fil-A in Kentucky to ensure they would accept the cards when our group arrived.
Tucker demonstrated the level of customer service that has made Chick-fil-A's reputation so strong. His willingness to help restored our faith in the Chick-fil-A brand.
As a person of faith, this experience reminded me that God always has a ram in the bush. While one location was unable to keep its promise, God provided someone else who could. Thank you, Tucker, for your kindness, integrity, and willingness to serve our church family. You made a lasting impression on all of us.“
“Tried it for the first time this evening. We had the Cajun tenders and they were outstanding!“
Customers` Favorites
“We didn't dine in so only can review the service at ordering. Not sure if the young lady that helped us was over worked or not happy to be there. That said the food was like I remember and I got my favorite hot apple pie. Honestly I think this is the best chicken when it comes to just floured and fried chicken.“
Customers` Favorites
“Pete is doing a great job“
Customers` Favorites
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“I was craving some good chicken tenders and coleslaw. I remembered seeing this place and wanted to try it out. 10/10 in my opinion. The chicken tenders are so tasty and the sauces are all great. We tried bbq sauce, honey mustard and ranch. We also had the fries which were amazing! We will definitely be back to try other things on the menu and to try some of the custard. The price for 7 tenders, regular fry, coleslaw and 2 extra sauces came out to a little over 20 bucks.“