Chicken Shops in Birmingham, AL

“Caroline really makes this Hattie B’s a wonderful experience right from the very start! She is kind and is so helpful explaining the menu! First impression 11/10! I ordered the sandwich with a side of bacon grits and both were fantastic! I would highly recommend coming here if you visit Nashville. On the flip side, if you ever happen to find yourself in Maine, come visit me at Morning Moose Coffee! You won’t be disappointed!“

“I can’t stop thinking about that chicken. Went to Bham for work and walked there twice to get it. Now I’m Finna fly back to Alabama just to have it again!“

“Wings, waffles & smothered fries are the best in town! Anytime you see their truck stop by! You won’t be disappointed!“

“Best fried chicken I have ever had.“

“Great food and great service“

“Thank you, thank you to Chick Fil A Greystone. We ordered food from here for our end of year football party. due to weather (cold and rainy) we changed our party location last minute from Heardmont Playground to Chick Fil A. Isaac accommodated us quickly, reserving tables for us, and making everything easy and fun for parents and kids. Isaac and his team were welcoming from Start to finish A thousand thank yous, from the Red Team (Oak Mountain Youth Football)“

“We thoroughly enjoyed our time and the wonderful yummy food! The staff was incredibly nice and efficient!!“

“I placed a mobile order but for some reason the mobile line was blocked off so the lines merged to one so traffic is horrible!!, the wait time about 15-20mins not sure who had the bright idea to make the busiest chic fil a to a single drive thru..bring back 2 lanes. My food was hot and fresh“

“I love it because a very nice team and a very excellent service do a wonderful job and make me feel like family“

“LOVVVE the deal they have right now, the two for $8.99
Jake and I went Sunday and got that, we called in our order and the employee told us they dont normally mix and match on that deal, but ended up doing it for me. We got the fish sandwhich all the way and the phillybcheestake all the way and boy it was amazing. The fish sandwhich is huuuugee and is so good, and the Philly cheesestake was so good too. It was a little smaller than I thought, but still hot and fresh.
The deal, plus two drinks was less than $15.00! Great pricing!
All in all would recommend this place anyday, anytime!
Sooooooo gooooood👅😋“

“DELISH. The chicken is amazing… but the frosted lemonade?… 🤤“

“The staff was delightful! We were so excited to come in and ate. Great experience 👍“

“Great service and restaurant. The new layout of the parking lot is a bit weird, and the employees do their best and are all very polite, but you run the risk of becoming trapped in the drive thru if theres any kind of hold up ahead of you, bc theres no way to exit the lanes after you get into them due to the new parking lot layout.Recommend ordering on the app and picking up in store or getting curbside to avoid the drive thru, esp if you have anxiety or any agoraphobic tendencies related to driving“

“The Chick-fil-A at this location was amazing!!! Thank you Tucker!!

I have always regarded Chick-fil-A as a company that sets the standard for exceptional customer service, which is why my experience at Chick-fil-A in McCalla was so disappointing.

About a year ago, Sydney, the Marketing Coordinator at the McCalla Chick-fil-A, graciously offered our church, Friendship Baptist Church, 59 cards for free chicken biscuits to use on our church trip to the Ark Encounter in Kentucky. Because we were still in the planning stages, I was told there was no time restriction and that I simply needed to call when our departure date was finalized.

When it came time for our trip, I contacted Sydney, who informed me she was no longer in that role but assured me the offer would still be honored. She referred me to April, the new marketing representative. April was very kind and told me she didn't anticipate any issues but needed to discuss it with the restaurant manager before confirming.

Unfortunately, after waiting several weeks without hearing back, I contacted April again and was told that management had decided they no longer provide those promotional cards. Needless to say, I was extremely disappointed. More importantly, our congregation—many of whom are senior citizens—was disappointed because I had already shared the good news that Chick-fil-A would be providing complimentary chicken biscuits for our trip.

Thankfully, this story has a much better ending.

I reached out to the Chick-fil-A at Midtown Plaza in Birmingham and spoke with Tucker, one of the managers. After hearing what had happened, Tucker immediately stepped in to help. Not only did he honor the original commitment by providing the 59 breakfast cards, but he also contacted the Chick-fil-A in Kentucky to ensure they would accept the cards when our group arrived.

Tucker demonstrated the level of customer service that has made Chick-fil-A's reputation so strong. His willingness to help restored our faith in the Chick-fil-A brand.

As a person of faith, this experience reminded me that God always has a ram in the bush. While one location was unable to keep its promise, God provided someone else who could. Thank you, Tucker, for your kindness, integrity, and willingness to serve our church family. You made a lasting impression on all of us.“