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Customers` Favorites
Customers` Favorites
“Wonderful food served quickly by wonderful people.
While the drive-through is faster than dining in or ordering inside for takeout, you won't be waiting longer than 5 to 10 minutes tops.
If you need anything, they are quick to assist you.
Lovely place.“
Customers` Favorites
“I’ve never had an issue with the food at this Zaxby’s. It’s always been A1. I’ve also never had a problem with the service until today.
The red-haired girl with piercings at the window didn’t seem very personable. I had placed a mobile order, but when I got to the window she gave me a total. I politely told her it was a mobile order, and she quickly turned around, handed me my bag, and gave me a drink that had soda spilled all over the cup.
Before I could even ask for a napkin or say anything about it, she said “have a great day” and closed the window.
No disrespect to her personally, but customer interaction might not be the best position for her. Hopefully this was just an off day.“
Customers` Favorites
“Food is amazing and the staff are always helpful and attentive.“
Customers` Favorites
“Wow!!!! In the immortal words of The Terminator, “I’ll be back”. But not because I’m a time traveling robot trying to stop a hero from being born. It’s so much more important than that. It’s really, reeeeeally good fried chicken.“
Customers` Favorites
“I can’t stop thinking about that chicken. Went to Bham for work and walked there twice to get it. Now I’m Finna fly back to Alabama just to have it again!“
Customers` Favorites
“Excellent customer service, very clean, great food. Chick-fil-A can’t be beat! Had my order ready before I left the counter and offered to carry it to the table for me. Someone in the dining room asked twice during our meal if we needed anything and was making sure the dining area was clean.“
Customers` Favorites
“This Chick-Fil-A is fast! We just went through their drive-thru at 7:30 am and the whole experience took 2 minutes. Yall are doing an awesome job!“
Customers` Favorites
“Great experience as usual! Evan was very cheerful and a delight!“
Customers` Favorites
“I just absolutely love this place! The milkshakes are top notch and it's always clean and the food is delivered fast but very fresh.“
Customers` Favorites
“Calera Alabama Zaxby’s has an outstanding staff and manager. We stopped on a vacation and we were delighted with the customer service and excellent salad! Thanks! Mark and Yvonne.“
Customers` Favorites
“fast drive thru. this is consistently a good place“
Customers` Favorites
“They made a small mistake on our order but the staff went above and beyond to make sure we were happy. We will definitely be back!“
“I went with my son and his class yesterday while on their field trip. Enjoyable experience, very helpful staff. It was kind of entertaining, there were several people ahead of me in line and the staff called "next person please" and even repeat it several times and customers would just stand there and not move up... My point being, that takes patience! Never heard anyone being disrespectful at all. Have a blessed day.“
Customers` Favorites
“Great customer services, good attitudes, smiles, and always polite. Just what every restaurant needs!! :)“
“Was excited to test how Krispy and Krunchy this chicken was,let me tell you ITS KRISPY AND KRUNCHY my girlfriend and I were very impressed,they were out of chicken sandwiches but offered to make it fresh we declined and got lemon pepper wings with a honey biscuit.To quote my girlfriend “very delectable”.“
Customers` Favorites
“I got the #4 4 piece mild or this restaurant calls it classic with Red beans and rice, and I tell you!! That chicken was so doggone GREAT!! Fresh juicy and full of flavor. It was truly worth the walk from the Galleria lot to the indoor food court.“
Customers` Favorites
“I recently had an issue with my order at Zaxby’s in Helena, but I wanted to share how impressed I was with their customer service. Although my order was not correct at first, the manager handled the situation with kindness and professionalism. They took the time to listen, apologized for the mistake, and made it right by inviting me to come back so they could replace the order.
When I returned, everything was handled quickly and with a positive attitude. It’s clear that they truly care about their customers and stand behind their service. Mistakes can happen anywhere, but it’s how a business responds that really matters and this team went above and beyond to fix the issue.
I appreciate the great customer service and the effort they made to ensure I left satisfied. That kind of care definitely makes me want to return.“
Recommended
Customers` Favorites
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“BEST DAMN CHICKEN I HAD IN A VERY LONG TIME!!!!
I don't live anywhere near Birmingham, but when I have to go to Birmingham airport, I make sure I stop here for the chicken and tamales.
The food is ALWAYS hot and seasoned to perfection. The chicken is so juicy and crunchy 😋
The tamales has great flavor and hot.
Oh, don't skip out on the fried fish. Ordered fish for my parents and they fell in love and demanded I get some more the next day. 😆“