“This was best customer service I've had at a fast food restaurant. I ordered a family meal the Food was fresh and hot. It's wasn't a long waitNo problem with condiments or napkins lol This definitely surpassed my expectations!!!“
“stopped ion for lunch and the service through the drive thru was good the young lady working the window was very attentive and personable, and the food was good. I ordered their chicken little sandwich's and the fries, the fries are very good.“
“Food and frozen custard is all good. Delightful servers and plenty of smiles among the hard working personnel. Manager is a little guy with a huge personality and he knocks himself out to make everyone feel happy they came. Salads, fries, custard are all exceptionally good.“
“The BIGGEST Chicken Tendys anyone has to offer. When I say big, I mean these things are the size of other places, chicken breasts. The BEST fried chicken salad ever (fresh made ranch dressing mmmmmmm.) It sounds weird when you read it, and also when you say it to order, but trust me, the sausage, cheese, and pickel plate is 3 things you will soon find actually do go together. Your kids will love it once it's in front of them.“
“Ever loved chicken? Is it part of your main diet? You feel like you want to eat chicken for the rest of your life, well here it is. Guthrie's. A matchmade in heaven, although strikingly similar to Raising Cane's, this is Alabama's version.Service: Nothing too special or too bad, just your regular staff member at the counter, she was nice and all, you know me, I don't like to take pictures of the staff members because they might not like it due to privacy concerns.Atmosphere: Simple and sweet, something you would see out of a restaurant for sure, bright interior with the lights, checked out the bathroom, clean and not dirty. Someone has definitely been cleaning up around here or maybe not a lot of people have been coming inside.Food: Again, it's not much to work with, you get 4 things in a box. Fries! Chicken Tenders! Cole Slaw! and to top it off, some toast bread that seems very fluffy to eat. Chicken is rich and crunchy, almost like you're meant to use it with the sauce, it's exactly like Cane's but I'd have to settle a debate and buy both one day and find out for myself. Fries are like a bigger and better version of your typical crinkle fries, just enough seasoning. Cole Slaw might not be for everyone but you can always try it out for funzies.Oh and they have a drive thru as well ??“
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“This Zaxby's location was a unique experience! It is one of the new business models where there is not an indoor seating area. In other words, it is drive-thru or take-out only. Despite this, there were indoor bathrooms and you were able to order inside. Everything inside felt very new and very clean. Also, outside, they had four tables available for outdoor seating. Regarding service, I was quickly greeted and had my order taken ASAP. I then had my food in hand within just a few minutes (much faster than the usual Zaxby's wait time). Lastly, the food was hot, fresh, and on the higher end of Zaxby's quality. Overall, this is a great place for a quick bite to eat (as long as you don't plan on eating in)!“
“I’m usually not the review type but I just had to come on here and say service here is awesome everybody here is always super friendly order ready in seconds food is always fresh and good I’ve gone to other Zaxbys in Shelby County and their customer service and food is never good or fresh I will drive all the way to Calera just to order food from them just because the food and service is amazing I just wanted to put my two cents in keep up the great work you guys are awesome“
“First time eating here. The food was good. Kind of like Hattie B's hot chicken. The wings were good. The fries were good. Service was a little slow. It took us like 20 minutes to get our food from the time we ordered until they put it on the table. The restaurant was clean and the employees were nice. I would absolutely go back again and recommend you try it yourself.Wheelchair accessibility: Not very wheelchair accessible ?“
“What a joy this place is! Food is absolutely delicious, I love the Fancy Nancy with a side of potato soup or grape salad. The vibe is very cheerful and upbeat and the cookies are a wonderful sweet treat at the end of the meal. Will continue to come back.“
“Brought my mom for lunch. I ordered The Chick with Fancy Nancy and mac-n-cheese. I like the apples, nuts, and grapes in Fancy Nancy. I did not enjoy the mac-n-cheese. It wasn’t very flavorful and seemed over cooked to me. It seemed like a weird color. That’s what made me think it was overcooked. I wish I had gotten the spinach salad instead of the mac-n-cheese. The spinach salad was great last time. I just thought I would try something different. My mom said her was ok.“
“My recent visit to Zaxby's was a delightful experience that left me thoroughly impressed with the quality of their food and the overall dining experience.First and foremost, Zaxby's is known for its delicious chicken offerings, and they certainly did not disappoint. The chicken tenders were perfectly crispy on the outside and tender on the inside, with just the right amount of seasoning. Their signature Zax Sauce added a creamy and flavorful kick that paired exceptionally well with the chicken.The menu at Zaxby's is diverse, offering a variety of chicken options, salads, sandwiches, and appetizers. It's a place where you can find something for everyone, whether you're a chicken enthusiast or looking for a lighter, healthier meal.I was particularly impressed with the cleanliness and organization of the restaurant. The dining area was well-maintained, and the service was efficient despite the bustling atmosphere.The staff at Zaxby's were friendly and attentive. They took the time to ensure that my order was accurate and promptly delivered to my table. Their customer-centric approach added to the overall positive dining experience.Zaxby's also offers a variety of dipping sauces, allowing customers to customize their“
“Ordered Buffalo Tenders with Insane sauce twice, got Nuclear instead. Looked at the menu and realized that Insane was removed. The Nuclear sauce does not seem hot at all. Unless they bring something back with more heat, I probably won't be dining on Zaxbys much more.“
“One of the best wing places in hoover. It was quiet, football game was playing on tv. The sauces were amazing for the wings.But definitely philly and gyro is also worth every penny. And they currently have this deal going on with catfish and porkchops. Will definitely be back.“
“Their food is really good...i just love it so I drive an hour from Tuscaloosa just to eat at times ..the only complaint I have is they need to change their Sunday hours ...because it says they closes at 8 and i have went earlier and they are not open...“
“I actually ordered online and picked up my food. It's football seasonal and they had a BOGO 10 piece wing special over the weekend. The wings tasted great, they were hot & the service was excellent. Zaxby's, thanks for making everything so easy.“