Mt. Fuji Japanese Sushi Steakhouse

the waiter told us we couldn’t share our plate, and wouldn’t let us order unless we both ordered hibachi??! i’ve never heard that at any hibachi restaurant i’ve ever visited. don’t come here if you want to share with someone.

Atmosphere: 1

Food: 3

Service: 1

Okay as someone who goes to eat hibachi this place has the best food might not have the best customer service but who cares about that I care about good quality of food for price and this is the best place in Birmingham!

Atmosphere: 5

Food: 5

Service: 4

A good place.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Steak

Went for a work trip, service was ok. I was expecting a little interaction with the chef and he didn't really talk to us.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Shrimp & Steak Hibachi

Horrible customer service.

Server would not bring water until all 4 party members were sitting at the table.

We were sitting at a hibachi table. First person ordered a hibachi dinner. I was in the middle of ordering (sushi) and the server interrupted to ask if only 1 person was ordering hibachi because we couldn't sit there if only 1 person was ordering hibachi. We said that only 1 person was getting a full hibachi dinner, but 2 other people in the party were ordering a la carte items from the hibachi menu. We were then told that we needed to move because we could not sit at the hibachi table since only 1 person was ordering a full hibachi meal. They weren't busy, so we weren't taking seats from someone else and we were easily ordering $200 of food/ wine. He would not budge and said we had to move tables, so we said we were leaving. He then tried to stop us to pay for a glass of wine that had been delivered while we were ordering. I had not even had the chance to take sip because we were too busy being told we needed to move tables.

I understand that the tipping structure in a hibachi/sushi restaurant might be complicated and they want to fairly compensate their staff, but that was not the way to handle this situation. This policy is not posted anywhere, and not on the menu (though there was a policy about extra fees for plate sharing at the hibachi table). I would even understand a minimum order or a sitting fee (which is essentially the plate sharing fee).

We won't be back.

Service: 1

Horrible customer service. Walked in with my family to spend $200+ and after having been there for 25+m waiting here eventually told we couldn't sit where we wanted because of what we were ordering.

Atmosphere: 1

Service: 1

Excellent restaraunt. I've been visiting for several years and have never had a bad meal. The staff are friendly and attentive.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak, Teppanyaki, Shrimp & Steak Hibachi

I like to be fair and give an honest review,
we just had a most terrible and humiliation from the manager and the owner of this restaurant, that made my 11 years old girl to cry and ruined our anniversary dinner, went for hibachi asked for 2 adults hibachi and kids hibachi from the server,after taking our orders a manager that couldn't speak English showed up and said, we can't give your girl kids hibachi because she looks over 12,I asked how do you know she is over 12 and his response was, we had a birthday party while ago and kids on that party were over 12,but said 11,I asked what that has to do with anything ,this is America, how do you know how old is my daughter is,you can't just say something without a proof, this made my family upset so much that my kid started crying, they did not care about us and were rude and obnoxious, please to all families with kids,stay away from this restaurant and avoid it like a plauge, they are bunch of crooked and dishonest, who run this place, we will not be back,and will report them to the chamber of commerce.

Atmosphere: 1

Food: 1

Service: 1

i love this place to death but i've never had a problem until today. when i pay you and tip you please act like you care about your customers. order was wrong and no extra sauce or any sauce really at all.

Atmosphere: 1

Food: 2

Service: 1

I like to be fair and give an honest review,
we just had a most terrible and humiliation from the manager and the owner of this restaurant, that made my 11 years old girl to cry and ruined our anniversary dinner, went for hibachi asked for 2 adults hibachi and kids hibachi from the server,after taking our orders a manager that couldn't speak English showed up and said, we can't give your girl kids hibachi because she looks over 12,I asked how do you know she is over 12 and his response was, we had a birthday party while ago and kids on that party were over 12,but said 11,I asked what that has to do with anything ,this is America, how do you know how old is my daughter is,you can't just say something without a proof, this made my family upset so much that my kid started crying, they did not care about us and were rude and obnoxious, please to all families with kids,stay away from this restaurant and avoid it like a plauge, they are bunch of crooked and dishonest, who run this place, we will not be back,and will report them to the chamber of commerce.

Atmosphere: 1

Food: 1

Service: 1

Awesome service and great sushi at reasonable prices!

Atmosphere: 5

Food: 5

Service: 5

This place has off the hook sushi. It’s fresh every single time.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sushi for Two

We love Mt. Fuji! The staff is so kind and attentive and this is the best hibachi I have ever had. The teriyaki sauce is unmatched and the portions are fantastic!

Atmosphere: 5

Food: 5

Service: 5

My go to place for Sushi! Everything is always delicious, whether you Dine-in, take out or deliver!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sushi for Two, Sushi Rolls, Yellowtail Jalapeño, Tiger Roll, Shrimp & Steak Hibachi, Tuna, Salmon Avocado Roll, Clear Soup and Salad, Lobster & Steak, Fried Rice

Great sushi, and a great hibachi experience!