Pizza Hut

$ • Pizza, Chicken Wings

Hours:
437 Green Springs Hwy Suite 121, Birmingham
(205) 942-6535

About Pizza Hut

Pizza Hut offers hot and delicious pizza, reminiscent of childhood memories. The staff, including Breanna, are friendly and attentive. While there have been past issues with delivery and forgotten items, this time the food arrived hot and fresh. A stranger-turned-friendly interaction added to the positive experience. However, recent reviews highlight concerns about staff behavior and work environment. Customers have seen older staff speak rudely to younger workers in front of others, making the atmosphere uncomfortable. One former employee mentioned that the store tends to hire many people without proper evaluation, leading to quick turnover. There was also an incident involving a man with autism who kept returning for a job, only to be misled about whether he was truly being considered. Additionally, there are reports that dishes are not washed properly, and some staff members are not helpful. Orders placed through Uber have sometimes arrived late, with incorrect sauces and soaked sides, causing frustration. Despite these issues, the restaurant remains a place where friendly service and good food can be enjoyed, but improvements are needed to create a better experience for both staff and customers.

Customers' Favorites

Pizza Hut Reviews

3.1
168 ratings
Restaurantji Rating
5
36%
4
9%
3
8%
2
3%
1
44%
Food
3.5
Atmosphere
3.5
Service
3.4

Share your opinion about Pizza Hut

Restaurantji Rating

Very Rude store and personnel on Greensprings. Person on phone refused to give name and kept hanging up. My roommate never received her delivery.

l order my pizza on line at 7pm today it is now 8:51 and I still don't have it. I called the and the young ldy told me that online time is usually correct. I told her that was true because I had order on line before. I told her that if its wasn't delivered in 15 min. I wanted a hot pizza. She hung up on. I call back and when I ask to speak tp the manager, I was put on hold. its been 15 min . All I know is they better no charge my card

Waited over 2 hours on a pizza. Called to check on the order, and Received the worst customer service in my life !!

Read All Reviews(168)

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Hours

Monday 10AM - 10PM
Tuesday 10AM - 10PM
Wednesday 10AM - 10PM
Thursday 10AM - 10PM
Friday 10AM - 11PM
Saturday 10AM - 11PM
Sunday 10AM - 10PM
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