Popeyes Louisiana Kitchen
2239 Bessemer Rd, Birmingham
(205) 781-1785
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
disgusting the chicken was hard the drank taste like soap the fries taste somebody’s hands the biscuit just know it was nasty never had popeyes that tasted like butter before do not recommend they need to shut down it’s very dirty lot of people didn’t have gloves on i hope i don’t get food poisoning
Atmosphere: 1
Food: 1
Service: 1
As always Someone's sitting outside the counter. You don't know if there's an employee or not. Very real person.
Atmosphere: 2
Food: 4
Service: 3
It good didn't have hot sauce an honey for those biscuits dam 😋 the truck suppose to came in today
I waited over 30mins on 3 pieces of chicken that i never got….. the manager walked passed me 3 times telling me its coming so i got tired of waiting & gave my receipt to the homeless guy outside told him u can have my food
Service: 1
always slow & dont ever pick up the phone
Service: 1
Gets busy, hard to park but great service
The only place where I have been a door dasher and was told to reassign if I dont like drive thru and front counter being served first. Waited 45 minutes...3 batches of chicken lol...that was given out to ppl that came in way later. Door dashers were told to sign a paper and they will get to you when they can. Only one young man had any kind of hustle or realization that they were required to move fast. I will not ever be accepting dashes from popeyes.
the customer service is soooo shit , i walk in there and this teenage boy with no hair he lowkey baldheaded already got a attitude i just wanted my two chicken sandwich’s and STRAWBERRY TEA mind u i already had got my sandwiches but the dude forgot my tea TEN MINUTES PAST cause its people coming in , im like what in the absolute hell this mane gave me too cups and i had to fill it up MYSELF? AND I STILL AINT GET MY TEA!!!!
Atmosphere: 2
Food: 5
Service: 1
I would give it negative stars if u could, by far the most unprofessional and low functioning locations I’ve ever been to. I was in the drive thru picking up a doordash, there was only 1 vehicle in front of me. I waited over 10 minutes before I made it to the speaker, I was waiting for a greeting that never came, after several more minutes of waiting I said “hello?!”. The boy that was speaking on the headset was so unprofessional responded something but was busy cutting up I guess with co workers because he still didn’t get to the point of asking me for my order or even a simple heads up that they would be right with me or anything at all. I drove to the window and again waited way too long for the 1 vehicle that had been ahead of me this whole time to be waiting also still for whatever they ordered. Like there was only my vehicle and the one ahead of me through the duration of 20 minutes I waited there, when I made it to the window finally I asked him if they make a habit of not saying a word when customers pull up… he said uhh no. I told him I was picking up a DoorDash and flashed my phone toward him to show him the name on order and so that he could see what I was trying to get because when said he didn’t seem to understand. I couldn’t understand much that he was saying but then I heard him say they only had the one chicken sandwich and that it would be another 15-20 minutes…. I had to cancel that delivery because I had already been there way longer than I should have been, and given the fact there wasnt a rush going on at that time… so I just don’t understand how a business can be so out of sorts with only the two customers there. I wasted my time, and money because it’s my gas that was wasted and having to cancel an active DoorDash impacts my account negatively. When the rating goes down i don’t get first choice deliveries… I depend on this as a supplementary income to get myself and my 3 kids by and because yall slack and not doing your job, im having to pay for it. Must be nice for you to get paid for doing nothing, meanwhile some of us out here actually putting in the effort! Worst location ever!
Atmosphere: 1
Food: 1
Service: 1
One minute we were getting good chicken and the next it went straight to hell. So I called myself trying to get out of cooking today cause I just didn't feel like it. So we drove over to the 5pts door locked, line long. After 30 days and nights we made it to the window. The girl tells us they are shortstaffed and to hold. When we get to the window, she was nice. The food looked good and was hot, but when we got home all you could smell was an odor of some old grease with a metallic The food tasted absolutely horrible and they even hid a few refried pieces. We had to go back because we couldn't eat it. The line was still long wrapped around. I pulled to the drive thru side and saw nobody was at the window. Another car was trying to get their attention as well. We were just ignored. One dude walking across the street from the gas station. Someone out of uniform was cleaning up the lobby. We had to wait another 20 to 30 minutes for someone to come from the bathroom. When she came out, she took her time to come to the window. We got our money back. What got me was a manager was there. Why would you let people buy chicken that smelled like that, especially when you know the oil needed to be changed or cleaned. Like you can smell that outside. At first you couldn't, but when we came back, it was extremely loud.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It was ok 4 the time being
Atmosphere: 4
Food: 5
Service: 4
Food was ok,
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Red Beans and Rice, Popeyes Bone-In Wings, Mashed Potatoes
The whole experience sucked
Atmosphere: 1
Food: 1
Service: 1
I ordered some food and when i ate some of it it was hard and when i tried to get a refund the woman told me “he just got full off that drink that’s why he ain’t want the food”
Atmosphere: 1
Food: 1
Service: 1
Clean
Quiet
cooking oil smells fresh
Hot and Ready timed
Great Taste 👍 Completed
Atmosphere: 5
Food: 5
Service: 5
Loading...