On March 27th my mother was transferred to this hospital and admitted to the CICU. I don’t have the right words to describe the treatment, care and love my mother received by the nurses and staff in the CICU. My family members and I received explanations at every step of my mother’s stay. The care and concern shown by this entire staff is quite possibly the best anyone could ever hope to receive. I cannot thank them enough and would recommend this hospital 10 out of 10 times. My family will be forever grateful to Princeton Baptist Medical Center.
Clyneisha Craig
This has to be the worse hospital in Alabama. The nurses in the ER don’t care about or your situation, they’re only there for a check. I went while having a miscarriage and every employee was rude and they even had the nerves to talk about me and laugh as if I wasn’t already going thru enough. Not to mention I lost 2 family members in this hospital back to back. This place needs to be shut down!
Bridgette Mccain
This is the worst hospital in Birmingham. I will never come here again a day in my life. They are extremely rude and uncaring in the emergency clinic. It’s sickening. Run from this place please!!!!
James Aaron
Great place and people
Laura Thomas
The worst excuse for a hospital that I have ever encountered. It should do the proper thing for once and close its doors.
Charlotte Manning
This is my rant: PRINCETON HOSPITALI was staying at the hospital with mother today when this young man comes in and says: Mrs Kilgore, here is your prescription to take home with you. I said “home”? He said yes ma’am. I said, we are not going home, the Dr said maybe tomorrow. He said, I am pretty sure that the discharge orders are already in the system.Dr Demedicis said this morning that they may be going to give her some treatments in the hospital, when I told him Dr Holladay said maybe next week. (Yesterday). Then about 3hrs later Dr Thrasher comes in and he says would I be comfortable with her coming home tomorrow if they could get all their ducks in a row? I told him I guessed. He said let me go out here and talk to the social worker right now and see where she is on getting everything delivered.SO,after the guy left that delivered the prescription, I went to the desk and told the nurse what had happened. The social worker was in behind them at her desk and she spoke up and said “no the Dr told me this morning that it’ll be tomorrow.” In the mean time, the nurse is pulling mother up on the computer, and she says, yes she has been discharged!!!!SO WE ARE HOME AND WILL NOT GO BACK TO PRINCETON HOSPITAL EVER AGAIN!!!! I will probably be looking for another oncology doctor because I don’t know if Dr Holladay and/or Dr Vance use any other hospitals!!!
Craig
Giving this one star because it seems like there's people there that don't know how to do there jobs and don't want to listen to the patient.i went in because I was having pain in my shoulder. I asked the two ladies that checked me in if I could have a note saying I could still drive a cmv vehicle and that I could lift 100 lbs I was told yes as long they don't fine anything wrong great so I got looked at and they told me it was probably a pinched nerve. The lady that does the paper work ( not the billing lady) I asked if I could get a note for my company she said no you have to go see a primary doctor. Why would I want a primary doctor in Alabama when I live in Colorado. I'm an over the road truck driver. So it was pretty much a waste of my time and money. But the two ladies that checked me in were great and the female nurse and guys nurse were awesome. But other than that if I would of known I would have never went.
Kanisha Scott
This is the worst hospital ever! The Emergency Room is like something on Tubi. It’s a complete joke. The staff in the ER are loud, rude and just unprofessional. People are sick and want to be at peace with their illness. They don’t update you on your love ones status and when you ask for the nurse they are assigned to the answer is they are busy. I would prefer UAB over this west side horror show anyday. It’s a total disgrace !
Jack Davenport
Staff and Doctors where really good, kept us informed about what was going on, was concerned at first but the Drs and nurses turned that around due to them being very professional and attentive
Peggy Bass Story
We have been in the MICU since 1/10 with my father in law the staff are super nice and knowledgeable. They have answered every question we have had and have kept us in the loop with all updates. We truly appreciate everything they have done for him. He is so much better now.
I'm in the emergency right now and the service is slow and uncompassionate.
Mary Bannister
Ambulance ride excellent care....compassionate. However..that ended once I arrivd to the hospital...I haven't gotten treated so bad at a hospital ever in my life....No blood or urine was taken just my medication list was enough for the doctor to tell ? I was for searching narcotics surely!!! Well I was made sure I wouldn't get them there.... hell I had pills and she could have happily counted them, hair sampled, or dropped me...but she judged me instead. They hadn't worked for my pain because of my brain damage but she didn't care about that either...me because of appearance of my weight-loss surgery ? instead because she did go over anything....these doctors don't
Brenda Haynes
Dr made sure he asked me how I was doing and I have many medical problems but I'm taking his advice and I have been doing better.Thank you for caring for meDr. Montgomery.
Denean Mcmillen
I would have left a lower star score if it was possible. I brought my husband to the ER because he was having chest pains. We have been sitting in the waiting room for almost 4 hours. They took him to triage very quickly, they did an EKG and drew blood then sent him back to the waiting room after almost 4 hours of waiting in the waiting room we still don't know anything. He has asked the person at the desk twice and has gotten no answers. He has been having chest pains and has not even been put on a heart monitor. This place is a joke! If you value your health DO NOT come here. I had a similar experience here in 2021. I was treated like a straight up junkie. I left and went to my cardiologist. Turns out the left side of my heart was 95% blocked. I had open heart surgery. We should have known better than to give this ER a second chance but my husband's cardiologist is at Princeton and he is great. This is the absolute worst ER I have ever seen in my life.It is not crowded at all. The nurses are coming to the waiting room dispensing meds, taking BP and treating patients. When did this become a practice? There was an elderly man who was being admitted to the hospital just sitting in a wheelchair in the waiting room until they admitted him.After almost 5 hours we still know nothing so we are leaving to go to a hospital where my husband can actually get treated.Denean McMillen
Tanya Coleman
I visited the emergency room department as both my family members was transported due to a car accident. The representative at the registration window in the emergency room was so rude and unprofessional. I asked him if there was another restroom I can use as the restroom in the emergency room was occupied at the time-only 1 person can use restroom at a time. When I asked the representative, he pointed towards the front entrance and told me to ask the security guard. When I asked him for his name, he didn't want to give it to me and told me ,"I am not trying to get into yall mess " I am not sure why he made this statement at all. I had to asked him 3 times for his name and he then stated his name is OTIS. I asked an employee in the emergency room what is the guy name sitting at the registration window in the emergency room, she told me his name is KEVIN. Why did he give me a false name? He knew he didn't do right. Is this what Princeton hospital allowing their employees to do, withhold names. He needs to be ADMONISH and his body language showed me, he didn't want to be bothered while at work.He don't need to interact with patients family or anyone if he is not going have his name tag displayed and provide and provide exceptional customer service. I had to talk to Austin the RN supervisor about the horrible interaction with Kevin. Please remove him from the registration window. The last thing anyone needs to deal with is someone who don't want to help and not be truthful about giving a name while we are already dealing with stress while our love ones are being treated by the doctors.
On March 27th my mother was transferred to this hospital and admitted to the CICU. I don’t have the right words to describe the treatment, care and love my mother received by the nurses and staff in the CICU. My family members and I received explanations at every step of my mother’s stay. The care and concern shown by this entire staff is quite possibly the best anyone could ever hope to receive. I cannot thank them enough and would recommend this hospital 10 out of 10 times. My family will be forever grateful to Princeton Baptist Medical Center.
This has to be the worse hospital in Alabama. The nurses in the ER don’t care about or your situation, they’re only there for a check. I went while having a miscarriage and every employee was rude and they even had the nerves to talk about me and laugh as if I wasn’t already going thru enough. Not to mention I lost 2 family members in this hospital back to back. This place needs to be shut down!
This is the worst hospital in Birmingham. I will never come here again a day in my life. They are extremely rude and uncaring in the emergency clinic. It’s sickening. Run from this place please!!!!
Great place and people
The worst excuse for a hospital that I have ever encountered. It should do the proper thing for once and close its doors.
This is my rant: PRINCETON HOSPITALI was staying at the hospital with mother today when this young man comes in and says: Mrs Kilgore, here is your prescription to take home with you. I said “home”? He said yes ma’am. I said, we are not going home, the Dr said maybe tomorrow. He said, I am pretty sure that the discharge orders are already in the system.Dr Demedicis said this morning that they may be going to give her some treatments in the hospital, when I told him Dr Holladay said maybe next week. (Yesterday). Then about 3hrs later Dr Thrasher comes in and he says would I be comfortable with her coming home tomorrow if they could get all their ducks in a row? I told him I guessed. He said let me go out here and talk to the social worker right now and see where she is on getting everything delivered.SO,after the guy left that delivered the prescription, I went to the desk and told the nurse what had happened. The social worker was in behind them at her desk and she spoke up and said “no the Dr told me this morning that it’ll be tomorrow.” In the mean time, the nurse is pulling mother up on the computer, and she says, yes she has been discharged!!!!SO WE ARE HOME AND WILL NOT GO BACK TO PRINCETON HOSPITAL EVER AGAIN!!!! I will probably be looking for another oncology doctor because I don’t know if Dr Holladay and/or Dr Vance use any other hospitals!!!
Giving this one star because it seems like there's people there that don't know how to do there jobs and don't want to listen to the patient.i went in because I was having pain in my shoulder. I asked the two ladies that checked me in if I could have a note saying I could still drive a cmv vehicle and that I could lift 100 lbs I was told yes as long they don't fine anything wrong great so I got looked at and they told me it was probably a pinched nerve. The lady that does the paper work ( not the billing lady) I asked if I could get a note for my company she said no you have to go see a primary doctor. Why would I want a primary doctor in Alabama when I live in Colorado. I'm an over the road truck driver. So it was pretty much a waste of my time and money. But the two ladies that checked me in were great and the female nurse and guys nurse were awesome. But other than that if I would of known I would have never went.
This is the worst hospital ever! The Emergency Room is like something on Tubi. It’s a complete joke. The staff in the ER are loud, rude and just unprofessional. People are sick and want to be at peace with their illness. They don’t update you on your love ones status and when you ask for the nurse they are assigned to the answer is they are busy. I would prefer UAB over this west side horror show anyday. It’s a total disgrace !
Staff and Doctors where really good, kept us informed about what was going on, was concerned at first but the Drs and nurses turned that around due to them being very professional and attentive
We have been in the MICU since 1/10 with my father in law the staff are super nice and knowledgeable. They have answered every question we have had and have kept us in the loop with all updates. We truly appreciate everything they have done for him. He is so much better now.
Restaurantji Recommends
I'm in the emergency right now and the service is slow and uncompassionate.
Ambulance ride excellent care....compassionate. However..that ended once I arrivd to the hospital...I haven't gotten treated so bad at a hospital ever in my life....No blood or urine was taken just my medication list was enough for the doctor to tell ? I was for searching narcotics surely!!! Well I was made sure I wouldn't get them there.... hell I had pills and she could have happily counted them, hair sampled, or dropped me...but she judged me instead. They hadn't worked for my pain because of my brain damage but she didn't care about that either...me because of appearance of my weight-loss surgery ? instead because she did go over anything....these doctors don't
Dr made sure he asked me how I was doing and I have many medical problems but I'm taking his advice and I have been doing better.Thank you for caring for meDr. Montgomery.
I would have left a lower star score if it was possible. I brought my husband to the ER because he was having chest pains. We have been sitting in the waiting room for almost 4 hours. They took him to triage very quickly, they did an EKG and drew blood then sent him back to the waiting room after almost 4 hours of waiting in the waiting room we still don't know anything. He has asked the person at the desk twice and has gotten no answers. He has been having chest pains and has not even been put on a heart monitor. This place is a joke! If you value your health DO NOT come here. I had a similar experience here in 2021. I was treated like a straight up junkie. I left and went to my cardiologist. Turns out the left side of my heart was 95% blocked. I had open heart surgery. We should have known better than to give this ER a second chance but my husband's cardiologist is at Princeton and he is great. This is the absolute worst ER I have ever seen in my life.It is not crowded at all. The nurses are coming to the waiting room dispensing meds, taking BP and treating patients. When did this become a practice? There was an elderly man who was being admitted to the hospital just sitting in a wheelchair in the waiting room until they admitted him.After almost 5 hours we still know nothing so we are leaving to go to a hospital where my husband can actually get treated.Denean McMillen
I visited the emergency room department as both my family members was transported due to a car accident. The representative at the registration window in the emergency room was so rude and unprofessional. I asked him if there was another restroom I can use as the restroom in the emergency room was occupied at the time-only 1 person can use restroom at a time. When I asked the representative, he pointed towards the front entrance and told me to ask the security guard. When I asked him for his name, he didn't want to give it to me and told me ,"I am not trying to get into yall mess " I am not sure why he made this statement at all. I had to asked him 3 times for his name and he then stated his name is OTIS. I asked an employee in the emergency room what is the guy name sitting at the registration window in the emergency room, she told me his name is KEVIN. Why did he give me a false name? He knew he didn't do right. Is this what Princeton hospital allowing their employees to do, withhold names. He needs to be ADMONISH and his body language showed me, he didn't want to be bothered while at work.He don't need to interact with patients family or anyone if he is not going have his name tag displayed and provide and provide exceptional customer service. I had to talk to Austin the RN supervisor about the horrible interaction with Kevin. Please remove him from the registration window. The last thing anyone needs to deal with is someone who don't want to help and not be truthful about giving a name while we are already dealing with stress while our love ones are being treated by the doctors.