Subway
1100 12th St S, Birmingham
(205) 777-4006
Recent Reviews
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Last time I ordered at this subway, they skipped out on everything and didn't even complete my order. I had to ask for the missing items. Just recently, I acceidently placed my order to this subway instead of the one that was closer to me. When I called the store to ask if they could cancel it- as per the app's intructions. They repeatedly told me that I had to cancel it in the app, then proceeded to hang up on me mid sentence. I would not reccommend this subway to anyone as the both the food and service are disgraceful. 0/10.
Atmosphere: 1
Food: 1
Service: 1
Great location
Atmosphere: 5
Food: 5
Service: 5
Walked in and was greeted politely by one gentleman who was cleaning/stocking around the drink fountain. Another man was behind the counter making sandwiches. He struggled with multiple attempts to understand the simple question “what type of meat is this?” Ultimately figured out it was rotisserie chicken. I requested a 6in turkey. Not sure what the “correct” amount is, but I am familiar with how they typically make these sandwiches and noticed he only placed 4 slices of turkey on the bread (as opposed to the standard 6 slices). I wasn’t very hungry, so didn’t object. When it came time to close the sandwich, he grabbed a dirty knife from under the counter, wiped some condiments off the gloved fingers of one hand, then poked the knife around inside the sandwich. He then used the same gloved fingers to close the sandwich. I next observed him touch the screen with the same hand. I’d ordered 3 cookies, and instead of using the tongs to grab the cookies, he again used his gloved hand (possibly the opposite of the one that touched the screen). This was all too much. I could not, and will not, eat a thing from this place. If this is how they handle food in front of customers, there is not telling what they are doing when no one is present.
Atmosphere: 2
Food: 1
Service: 1
I placed a mobile order 30 minutes before I arrived on my lunch break, and was told to wait in a 20 minute long line. What is the point of a mobile order at that point?
My sandwich was good however the service was so bad , I could’ve lost my appetite. The man making the sandwich was just MEAN ! He literally rolled his eyes, said “WHAT , WHAT?!” I should have left but only had 30 mins for lunch.
Also I’m not sure what it is but all of the customers eyes were watering and burning - I thought it was just me but everyone agreed something was irritating their eyes. I will eat a rock before I go back into this Subway. Even if they were having a bad day that’s understandable but to be utterly rude and disrespectful is un-called for .
Atmosphere: 1
Food: 1
Service: 1
They seem to be under new management now. I have ordered my same sandwich 3x over the last 2 weeks and they have left off the ranch every time. I even put in the instructions this time to not forget the ranch. To make it worse. When I got there to pick it up it wasn’t ready. I had to wait until the 2 other customers had all of their food made. Which you would think wouldn’t be a long wait. But somehow was. I ended up having to go back up there to get them to make my sandwich. The two boys working behind the bar had no clue what they were doing. The soda machine was out of several syrups. This NEVER once happened with the previous management. I usually go there for lunch at least once a week but I will not be back anymore. Not worth the money or the hassle.
Atmosphere: 1
Food: 1
Service: 1
I asked the sandwich maker if I could improvise on my 6 in club regarding the meat and he said No! I thought customers could make any kind of sandwich they wanted. He had a very blah demeanor. Maybe mine was too. I was in town for surgery and I was lost trying to find my way around bham. I truly hate coming to this city with all these twist and turns. Overall, we enjoyed 😉 our sandwiches 🥪 😋 when I finally found the hotel 🏨 🙌.
Atmosphere: 5
Food: 5
Service: 3
They’re always very sweet to me and on top of stuff
Atmosphere: 5
Food: 5
Service: 5
A very awesome place
The veggies was really fresh the bread was really good inside the building was very clean
I'll definitely eat there again
I was there Thursday 11/23 at 5 30 pm
Atmosphere: 5
Food: 5
Service: 5
Guy working said it was be an hour wait if I didn’t order ahead. I was the only one in the store.
Service: 1
Restaurantji Recommends
Went in with my fiancé this evening and the lady was so rude. She was constantly rushing us and we were the only people in the restaurant. Then as we’re leaving, she say, “now it’s my turn to hide out in the bathroom!” Wow!
Atmosphere: 1
Service: 1
It's subways but those people that work in there actually go out of their way to make the sandwich the way you request it you say a lot of pickles you better like pickles.
Atmosphere: 4
Food: 3
Service: 5
So this was my 1st and last time coming into this location!! The black lady with the gold teeth and lil ponytail so rude and was talking about me to the other worker !! so unprofessional
Atmosphere: 1
I've eaten here on three different occasions and the service has always been good and so has the food. I received the best service from any subway location ever from this place. I wish I had taken note of the employee's name, but all I have is the transaction ID from my receipt 1/A-235635. She was so considerate and made my day.
Atmosphere: 5
Food: 5
Service: 5
The employees were very rude.I’ve ordered chicken nachos and they didn’t even ask me what all do I need on the nachos. They just put whatever they want. Even the packing was not good. Very bad experience at this location. Better don’t go to this place. The subway’s in walmart are much better.
Atmosphere: 1
Food: 1
Service: 1
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